SMART FORMS: How are they used and how can they be configured/enhanced?

Hi Experts,
I would like to know how are the smart forms used in crm.I know that by using t-code SMARTFORMS we can view/edit standard smart forms . But I am confused about the fact that how are they used.If some one can list me the steps to be followed in simple language that would be of great help.
Any pointers would also be appreciated.
Regards,
Aneesh

Hi Aneesh,
In CRm we use smartforms to send mail to Business partners based on the client requirement. This sending process will be defined using Actions. Through actions we will trigger the smartform and send to the concerned busines partner mail id.
Hope this helps you.
Regads,
Lakshmi.Y

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SMART FORMS: How are they used and how can they be configured/enhanced?

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