Smart guides just stop appearing (CC)

Both me and my colleague have noticed with InDesign CC that smart guides just stop showing up. Those little clicks you experience as you change the position of an objects edge and the green lines appear... they just don't do that anymore. Anyone else experienced this?

9.1, Mavericks, no.
This may be related to advice here: http://forums.adobe.com/thread/1321605
We're creating prototypes for sites and to circumvent the issue of InDesign not placing objects on whole numbers we're using a 1px x 1px grid... it could be that this interferes with the smart snapping and snapping of objects? We could swear though that we had both the green smart guide lines appearing and this grid simulataneously?

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In CS6, smart guides don't appear to be working correctly.

I'm having some trouble with smart guides in Ai CS6. They are on. However, when my cursor intersects a guide path, words like 'intersect' and 'guide' do not appear, as I have seen them do for others. Also, the 'heads-up' information display that shows the width and height, e.g. when using the grid tool, does not appear either.
The guides are working to some extent, it seems, since I do get green lines here and there.

dustOfRumors,
If you have Snap to Grid on, it disables the use of Smart Guides, so you may turn it off, if.

Better appearing smart guides labels

It is good work with smart guides, but when I draw line, it snaps when I do not want also.
It is because of big snapping tolerance which I can set in Preferences.
Smart guides labels disappear very very soon too. Because of it people who draw lines or select them they must be VERY CAREFUL.
It is not good. No relax. It is stressful.
It would be nice, when snapping tolerance is not too high - about 2 pixels - and I can reliably grab handles (labels ALWAYS appear).
Because now when I work in Illustrator, smart guides handles sometime appear, but sometimes not. It is very irritating and I can not feel free to draw. It would be nice when the smart guides labels always appear when I am next to handle top, or next to point. It does not matter, when anchor is selected, or not. Labels always appear when I am going over it, or close to it. It would be very pleasant.
An I can Always reliably grab them - not depenting on snapping tolerance. Always reliably grab them.
Then I can comfortably and reliably draw lines with small snapping tolerance also.

9.1, Mavericks, no.
This may be related to advice here: http://forums.adobe.com/thread/1321605
We're creating prototypes for sites and to circumvent the issue of InDesign not placing objects on whole numbers we're using a 1px x 1px grid... it could be that this interferes with the smart snapping and snapping of objects? We could swear though that we had both the green smart guide lines appearing and this grid simulataneously?

Smart Guides, Constrain Proportions and Resizing an Object.

When I have Smart Guides on and I'm trying to resize an object while holding shift (to constrain) Indesign seems to ignore the shift key. Usually when there's other objects in close proximity, or just closely aligned, vertically or horizontally. The image I posted is a good example. Trying to resize the bracket object while near all those other objects results in a lot of skipping around, and constrain not working. You can see in the image the outline is not constrained, even though I'm holding the shift key. It just wants to jump to those Smart Guides regardless of what I'm trying to tell it to do.
This isn't much of an issue, but basically I'm wondering if this is a bug, or if the Smart Guides, just take priority. It's bit annoying turning smart guides on and off constantly to accomodate this odd behavior. Does anyone have any insight on this?

Hi,
I'm on a Mac Snow Leopard/CS5, and there actually is an update I haven't installed yet. I'm on 7.0.3, so I'll try that out.
If it is a bug it's certainly not the end of the world, but I was curious if anyone else had been dealing with it as well. I love the Smart Guides, except for that.

Smart guides not working

Hello,
I'm working in Illustrator CS4 on a Mac.
In Preferences, I set Smart Guides to 30 degree angles and clicked on Construction Guides.
In View, I clicked on Smart Guides (command U).
However, when I click on an anchor point and try to move it 30 degrees with Smart Guides to guide me, they don't show up.
I've tried restarting the program and turning Smart Guides on/off, but nothing seems to work.
Any idea why the Smart Guide lines don't show up?
Thank you.
Joe

No, I don't think Pixel Preview is the answer.
I've used Smart Guides effectively for years in Illustrator CS3 without Pixel Preview.
Often I draw my objects in Illustrator to appear isometric. So I turn on the Smart Guides to help me draw at 30 degree angles.
As I said, I've done this effectively for years. It's only recently that I noticed that the 30 degree angle guides are not working effectively. On some documents they appear correctly, some they don't appear at all.
I wonder if this is a glitch is CS4.
In the most current document I have, I am able to draw a stroke/line at 30 degrees using Smart Guides. I click to establish an anchor point and then move my curser to establish a second anchor point. When I go to click the second anchor (to create the line), 30 degree Smart Guides appear correctly. I am not in Pixel Preview mode.
However, when I try to move an object (or 2 or more selected anchor points), the 30 degree Smart Guides do not appear.
Can someone try to duplicate the above and see if they get the same results?
Thank you.

My ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

my ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

Most likely, water damage.
You can try putting your iPod in a tupperware, half filled (maybe half inch) with rice grains, close the cover for about a week.
If you have done this, as soon as it got wet, higher chances of success, now looks like the water moisture is getting to the LCD screen.
Then you can always bring it to Apple Genius bar, for a an overhaul. (may cost you half the price of a new iPod classic.)

Smart guides labels appears but sometimes NOT.

When I am using smart guides in illustrator cs6 it is problem which makes me nervous.
When I select point, handles appear. When I move next to handle top the label appear. But SOMETIMES NOT appear, SOMETIMES APPEAR. It is terrible.
- It might be nice when labels ALWAYS APPEAR, WHEN I AM NEXT TO HANDLE TOP or NEXT TO THE ANCHOR POINT.
Because then I know, that when label appear, I can work with that concrete handle, or point.
I know, that it depends of the snapping tolerance, which I can set in Preferences. But when the snapping tolerance is too high, it is unpleasant to draw anything. When snapping tollerance is high i can draw objects on A4 leter which is usual, but my lines and handles are attached anytime when I do not want.
When I do not use smart guides it is unpleasant to draw lines too. Sometimes I grab handle when I want, but sometimes I fail.
I think it may be a good solution if you fix it so that the snapping tollerance will be lower, but labels will appear sooner and reliably.
I like Illustrator, InDesign and Photoshop. But this is the reason, why Illustrator makes me crazy, when I work there. Thanks

David,
I do not have align to pixel grid or snap to grid turned on
It sounds as if Illy thinks the former.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

My time capsule was working and then I added another Macbook pro. TC stopped appearing in Airport Utilities. I have tried resetting TC, I have turned if off and held reset button with pen for 10 secs. I just cannot work out what else to do?

My time capsule was working and then I added another Macbook pro. TC stopped appearing in Airport Utilities. I have tried resetting TC, I have turned if off and held reset button with pen for >10 secs. I just cannot work out what else to do? I have turned router off and on. Amber light is flashing.

The ethernet says self assigned IP 169.254.67.6
Then the ethernet is not getting an IP from the TC.. there is no connection.
I am not sure where you mean when you say the green LED should be on. Do you mean the TC?
Thanks
In order to help troubleshoot ethernet connections all routers use connectivity leds.. even APPLE.. it has one big LED on the front.. and 4 tiny leds beside each ethernet port. That light has to come on for ethernet to be active.. if you plug an ethernet cable into the port and the light doesn't come on.. then there is no connection.. either the other end isn't plugged in.. or the cable is bad.. or the ethernet port is bad.. something is wrong.
To get access to the TC you need this led to be green.. is it?
If it is green and the WAN is also green.. then I want you to unplug the WAN connection.. the blue wire in the picture.. the port slightly separated from the 3 LAN port.. computer plugged just into LAN port.. no airport turned on.. and press the reset again for 10sec until front led flashes rapidly.. then try and bring up the airport utility again.. assuming the ethernet led is green.
How old and what model is the TC?
The A number from the rubber mat will tell us the model.

I recently rented a movie, it downloaded successfully, but it won't play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

I recently rented a movie, it downloaded successfully, and it will not play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Snap to? Smart Guides? Not sure what the issue is but it's annoying.

Just made the big step up from CS2 to CS5. Lots of changes as to be expected but otherwise a smooth transition. Nice work Adobe.
One recurring issue has got me baffled and annoyed. It appears to be a snap-to function yet I'm unable to locate the place where it might be disabled.
In my previous version of InDesign resizing window sizes and shapes was a fluid and easy motion. Now it's staggering and akward. The text and picture boxes want to snap on an unseen grid. I understand how this can be a useful function for some kinds of work but it also gets in the way of composing an image.
Any suggestions on how to disable this?
Presently, I have both Smart Guides and Snap to Document Grid UNCHECKED in the View menu yet I'm remain unable to smoothly and fluidly size my text and picture boxes.
Thanks!

There's another new feature, Live Screen Drawing, that's on by default, but for many users it causes real choppiness in moving around on screen. It's at the bottom of the Interface section of the preferences. Try setting it to Delayed. That will allow you to have a live preview when you really want it by clicking, then holding for a moment before you drag, but moving immediately will give you what you are used to in CS2.
I actually think Smart Guides are worth using. They save me a TON of time.

Anyone notice the Smart Guides bug in CS5?

ID CS5 has a Smart Guides bug when resizing frames to match the size of other frames. When releasing the mouse after the Smart Guides pop up showing the sizes are equal the frame size changes. When analyzing this it appears the frame does not resize to where the SmartGuides popped up but where the cursor is located. There is also jumpiness between the position of cursor and where the Smart Guides pop up. This behavior occurs vertically and horizontally. While some jumpiness still exist, it works reliably when frames are aligned. In other words, if a frame is resized to a point where two sides are aligned then the size of the frame does not change when the mouse is released.
I have verified the bug in both Windows and Mac versions of IDCS5.
None of the behavior exist with Smart Guides in ID CS4.
Is anyone else experiencing this behavior?

Thanks for checking Peter.
I am using a laptop, Mac OSX 10.5.8, with ATI Radeon X1600. The issue still existed wtih my Wacom tablet mouse and a Logitech mouse. I also just uninstalled the program and reinstalled it and the issue still existed.
This issue also exists on an iMac with Windows 7 running ID CS5 for Windows.
Are you using a Mac by any chance? The issue does not exist so much when the frames are aligned. So, if you are trying it out and Smart Guides creates a line connecting the two frames you need to move them out of alignment. Also, if your cursor is dead center over the edge of the frame all is ok. What it's really doing is snapping to where the cursor is and not to where the Smart Guides popped up. I'll be really surprised if you're not seeing it with a Mac.

Smart Guides Turning Off - Can't Turn Back On!!

I love the smart guides and use them all the time... unfortunately my smart guides have been turning off (I'm either inadvertently doing something, or this is a glitch or something going on) but after using smart guides on a document it all of sudden stops working. The only way I've been able to negotiate around this problem is by opening a new document and just copying my old materials in there and moving forward like that. That's a pain and and also doesn't explain what's going on!!!
When I go View> Grids & Guides ... smart guides is selected but the option is grayed out and I can't change it even if I want to. I'm really not sure what's going on here. Using CS6
Any help is much appreciated!!!!

Okay ran the update but didn't seam to change the issue. When I tested the user ID I made a new one. The issue is that reguardless of the user id it seams like once it "goes bad" there is no getting it back. Since I'm working on these files at my job I'm on them for a while as part of a series or larger project. Its usualyl when I'm like 80%-90% done. Some of these files I've been working on for over a month and others I've only been working on for only a few days before the smart guides stop working. So far 3 out of 3 projects I've been working on have eventually run into this issue. Its hard to say when its going to stop working.

Smart Guides overrides Shift-to-Constrain

I love Smart Guides. I'm very glad they've been added to InDesign. I had even put in a feature request years ago. However, there is a flaw. When I am Option-dragging to drag a copy of an object, and holding Shift so that the new object is horizontally aligned to the old object, sometimes Smart Guides forces my new object a bit up or down. Seemingly over-eager to please, it is trying to align to something else; in a recent instance, being evenly distributed with some other objects.
I contend that holding Shift to constrain should override Smart Guides. I don't expect to hear a solution here (beyond temporarily disabling Smart Guides when needed), just seeing if anyone else has the same issue. I'll be putting in a feature request.

Just tried that and it makes no difference whether I hit shift before or during. Oddly enough, if I just let the Smart Guides do the work instead of shift, it will work, but adding shift makes it decide to try to evenly distribute to some other objects instead.
My personal issue with letting Smart Guides do my shift-constraining is that it's a lot more finnicky to make sure it's snapping to the right thing. It might be aligning to a nearby object; it's not always crystal clear based on the lines that are appearing. Using shift is supposed to ensure that, hey, it's just dragging along the horizontal or vertical axis, without having to be very careful or look too closely. Shift constraining is such a firmly established tool that it's throwing me for a loop that it doesn't always work like it should anymore. It should have seniority!
Not losing any sleep over it. I'm just saying.

Smart guides overriding shift / cardinal directions.

Smart guides override snapping to the previous position using the shift key while dragging an object. I suppose they're only trying to help and the underlying problem is with my document composition, but smart guides seems to respect every other boundary imaginable (a lovely feature for me, and why turning them off is no solution), except the previous position of the object while holding shift (which seems to be the most important one, since I've taken time to hold shift). It ignores the previous position completely, not even adding it to one of the many stops of the alignment train...
Any workarounds (besides better design)?

I'm very sure I'm patched to 6.04 at work (home now, but very sure as it came out in Sept 09 and I'm running new 27"ers [g]).
When I shift-drag an item to hold the alignment to the original position, if a smart-guide-sensed boundary is within the snap distance to the original position, holding shift moves the object to the smart-guided-sensed alignment, and will not snap to the previous position. Turning off smart guides solves the problem. No mention of it here: http://indesignsecrets.com/indesign-cs4-6-0-4-update-now-available.php
A particularly annoying problem as it doesn't move the object much (snap distance?). Could be easy to overlook. How long this has been going on I'm not even sure. When I get some time at work, I'll try 6.00 through 6.04. I'm not sure when I noticed the problem. Maybe it's a SL / Leopard thing as I just moved from Tiger.

Smart Guides not working (grayed out).

I too am having problems with the 'Smart Guides' option being grayed out in the 'View' - 'Grids and Guides' column. I've replaced the preferences, checked all the appropriate boxes, yet nothing I do works. Additionally, the 'Smart Guides' did work for some time. However, for reason(s) I'm unaware of, they just stopped showing up. I'm stumped. Any suggestions?

I've branched your question out of the Replace Your Prefs thread into one of its own and changed the title so more people will see it. I'm not able to make the menu item go gray here, and I'm going to presume that you followed the instructions in the other thread for trashing the prefs, so I'm not going to suggest you do that again, at least not yet.
It would help if we know your OS and version of ID (including the update patch applied).

Smart guides just stop appearing (CC)

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