Smart Hosts & DNS records

Hi All.
I hope someone could assist me as I have been struggling with mail flow issues for a long time.
We have our own in house exchange server and internal mail as well as incoming mail is 100 %.
We have always used our ISP smart host to send email and started getting email flow issues a couple of months ago.
I then switched over to sending email via DNS. I setup the correct DNS records eg Reverse Lookup record and SPF records as i thought this might be an issue. I have also cleared our domain off one or 2 blacklists. (We had a user account compramised and spammers
were using that account to send email)
This is now all cleared up and general outbound email flow is going great, but once again we are now experiencing issues with all clients filtering with Mail Marshall.. Message as below:
Your message did not reach some or all of the intended recipients.
Subject:    Email
Sent: 2014/09/16 09:02 AM
The following recipient(s) cannot be reached:
[email protected] on 2014/09/16 09:02 AM
There was a SMTP communication problem with the recipient's email server. 
Please contact your system administrator.
<example.example.org.za #5.5.0 smtp;550 Message refused by MailMarshal SpamProfiler>
Has anyone got any advice on what I can do. The failed report doesnt give much help. I have also sent an email with just text to see if maybe its the email signature but still
no luck.
I'm thinking of switching back to the ISP as a smart host but I'm not sure if the SPF and reverse DNS records would cause an issue now.
Would our clients not look at the reverse and SPF record and see that the IP (ISP Smarthost) doesn't match our IP lised in the public DNS ?
Much Appreciated.
Shaun

Hi.
I contacted the support for Mail Marshal and they got back to me and sorted out the issue. It seems fine for now.. They were really helpful I must say.
The response from them for anyone else with the same issue perhaps.
Regards,
Shaun
Hi Shaun,
It is not a blacklist exactly. SpamProfiler is run on a fingerprint (or pattern) basis. It scans the content of the email message and then acts accordingly to the fingerprints it finds. Due to emails containing your
email domain being submitted as spam and/or mails you sent hitting honey pots, the fingerprint of your domain was flagged as a spam URL. Hence the recommendation to audit your mailing lists. So it was the pattern of the domain that was in the system. Unfortunately
that is not something you can check on MX Toolbox, as Cloudmark (the company that provides the fingerprints for SpamProfiler) does not make their fingerprints publically available

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    Name: key1._domainkeyTXT: "k=rsa\; p=MFwwDQYJKoZIhvcNAQEBBQADSwAwSAJBAKQrQeUnNX/CQBIXWqeHc8lKl+EwhGKzPuDRbDjnN2Xzl8N4Fc2oQ6R+opnEM6U4x4p
    3NggEyNg8Mp2W6oUYpAECAwEAAQ=="
    If your domain is 'foo.com', then the 'name' entry for this will look like this when it is displayed: "key1._domainkey.foo.com"
    That's it!
    You can send a test message to a yahoo email address, then select Actions->View Full Headers in Yahoo
    when you view the email.  If you have configured DKIM correctly, the header information for the email will include a line similar to:
    Authentication-Results: mta1084.mail.mud.yahoo.com  from=mypinpointe.com; domainkeys=pass (ok)
    Fisrt Entrey
    Hostname: @
    TXT Value: _domainkey.mydomain.com:   t=y; o=~;
    TTL: 1/2 hour
    Second Entry:
    Hostname: @
    TXT Value: key1._domainkey.mydomain.com: k=rsa; p=MFwwDQYJKoZIhvcNAQEBBQADSwAwSAJBAKQrQeUnNX/CQBIXWqeHc8lKl+EwhGKzPuDRbDjnN2Xzl8N4Fc2oQ6R+opnEM6U4x4p3NggEyNg8Mp2W6oUYpAECAwEAAQ==
    TTL: 1/2 hour
    Results
    1. a really long string of code, but when you search for it here is the result  Doesnt say domainkeys=pass (ok): 
          Authentication-Results: mta1466.mail.gq1.yahoo.com  from=giglinxusa.com; domainkeys=neutral (no sig);  from=crapemyrtle.mypinpointe.com; dkim=pass (ok)
    Questions
    1. Should the TXT value include "", like they have it in the instructions?
    2. In the first entry, should there be so many spaces after the .com:    t=y
    3. What are carriage returns? (assuming spaces)

    Hello,
    but I don't understand anything else then you will use Godaddy.
    What is the aim of this? Connecting an email domain to your internal network or about web services? Please be more specific in your description what you are trying to achieve.
    Best regards
    Meinolf Weber
    MVP, MCP, MCTS
    Microsoft MVP - Directory Services
    My Blog: http://msmvps.com/blogs/mweber/
    Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

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