Smart Limits not working on iPhone 5

Wednesday it works. Thursday it doesn't. Friday I it works and tells me all the texts and call data. Today does not show any activity but I know there were texts because I was one of them!
Is this normal? Is it because it's an iPhone?

Good Afternoon ,
I would be happy to answer your questions regarding AT&T Smart Limits for your iPhone! AT&T Smart Limits is a feature that allows you to restrict certain activities for mobile users on your account.
Viewing call and text logs can be done from your myAT&T profile online or through the myAT&T app.  There is a delay for text, call, and data usage to appear online.
You can set up notifications and alerts for certain device activity through AT&T Smart Limits. Please click here to be taken to our support page on creating alerts.
I would like to also mention that iMessages (texting through Apple’s servers are considered multimedia messages, not a standard text) cannot be restricted.  If you block data usage on an iPhone through Smart Limits, and the iPhone is set up to use iMessages for text messages, this will disable texting to and from that phone.
Thank you,
Charise

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