Smart object does not appear at specified time in slide.

Here's my issue:  When I insert a speech bubble into the slide, set it to appear after 5.0 seconds and the display for the rest of the slide, it does not appear at the specified time. HOWEVER, if I move the speech bubble to appear at the very START of the slide, then it appears. I thought perhaps I needed to add an effect to make it work, so I selected the thought bubble, then added a "fly in" effect and set the time. It still won't appear at a specified time--only if I put it at the start of the slide.
Here's my question: Why won't the smart object (speech bubble) appear at a specified time, but it WILL appear if I set the "appear after" time to 0 seconds? I also have tried moving this on the timeline, and it still only shows at the start of the slide.
Many thanks for any help.

Previewed in browser and in normal preview mode. (Just clicking "preview from this slide).
Normal project -- not responsive.
And..I'm not worried. No need for wine. (Although I've never been known to refuse one if someone offers. )
Screenshots below. As you can see, the image is not set sa a button.
And, yes: I know there is a spelling error in the thought bubble. Just trying to get it to work first.
I think there may be a bug in the system, as I have noticed other weird things. (EG: The time indicators under "timeline" often disappear for no reason. I have to close out and re-lauch Captivate to get it back. (Clicking on "timeline" in Windows dropdown does nothing to correct the issue. Other things I've noticed is that the navigation works fine when I play the whole project through ONCE, but upon a second preview, all settings -- such as "jump to slide __" -- do not stick. When I go back in and re-enter all of the navigation slide commands, the same thing happens when I replay it. My client notices the same thing. Bizarre.)

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