Smart print only prints picture, no text

I am running IE9, on Windows 7, 64 bit. When I try to print, the selection shown is not what I get. When printed, I get the graphic portion, and some extranneous text, but no main text.

Hi R0dder5,
WOOHOO! That’s great that you are printing in color again!
I have included the some screen shots of the HP ePrint app that shows you where you can change the settings to print with color, grayscale or black only.  I’ve included the screen shot showing this setting for web pages and email.  
Could I get you to unmark your post as the accepted solution and mark my post as the solution?  This is so others can find the fix faster.
The steps to change the accepted solution are:
Go to the post you marked as the Accepted Solution
To the right of the subject line you will see Options, please click on it
Please scroll down to ‘Not the solution’ and click on it
Now please scroll to the post with the solution and mark it as the Accepted Solution
Thank you!
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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