SMART short test fail.
When the diagnostic tool runs (last 2 times) I get a SMART shor test failure indication. There is no message about hard drive crash imminent or anything like that. Should I be concerned? All other diagnostic tests passed.
radiowizard
This question was solved.
View Solution.
Yes, you should be concerned. The hard drive is indeed failing and can go at any time. Back up your data as soon as possible.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Similar Messages
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Thinkpad T410 SSD Smart Test Fail
About 2 weeks ago started getting this Windows error message
The following hard disks are reporting failure:
Disk Name: SAMSUNG MMCRE28G8MXP-0VB
Volume C:\
Ran Lenovo Solution Center Hardware scan and everything passed except the SSD, here are the results.
Result code: WHD00F001-WI3X4K
SMART status test - Failed
Targeted read test - Passed
Random seek test - Passed
Funnel seek test - Passed
Drive Info
Firmware: VBM1EL1Q
Size: 119.24GB
Partition: MBR
Any ideas? I can't find anything anywhere on this error.Welcome to the forum!
Sounds like a failing SSD, but there have been reported one too many false positives of this nature...
Download and run HD tune to check the condition of the drive.
http://www.hdtune.com/
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
Hard Drive failed both postive read and smart short self test
Hello, my Lenovo Think Pad's Hard Drive failed both targeted read test (error code WHD20-HJF) and the smart self test (error code WHD16-KPY). I admit that I'm an older user and I have no idea what this means and what is the possible fix for it.
I am open to all suggestions;
THANKS,
Octavious ONealHi, Octavious
When the hard drive fails those tests, it's an indication that the drive is dying. It's recommended to back up any valuble data on the hard drive and then replace it soon. The drive may still work for a little while, but it will likely stop working sometime soon.
Hope it helps,
Adam
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I get a Short DST failed error when I ran a test. The laptop won't bootup. All I get is a black screen
Hi,
Certainly, the error code will be a Smart or Disk Self Test failure - in either case, it would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the start-up issue.
One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below. The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive. When you've created the CD, follow the instructions and see if you can back up your existing files. -
Dv6 HDD failed short test, was able to factory restored to create USB MR but not working
HP Pavilion dv6-6c35dx (Refurbished)
Windows 7 Home Premium (64 bit)
Error: The system recovery discs do not support this computer.
You are not able to restore this system with these discs.
I have not upgraded any hard ware on the laptop,
One day my laptop did not started and only showed a black screen, after doing all tests from the HP Advance System Diagnostics. it showed that the HDD fail the Short DST (wich indicated that the HDD wasnt good anymore or it was about to die, wich I hoped it was this last explanation as I never created a revovery disc for this laptop.
"Hard Disk Test
Testing Drive: 1
HD SMART Check: Passed
HD Short DST: Failed
Failure ID: 60F0XF-0006MM-PXGK01-60V703
Product ID: A6Y53UAR#ABA
Hard Disk 1"
I did a factory restored to see if it can revived it and it worked so I was able to create a USB Recovery Media successfully.
Ordered a replacement HDD (actually the Seagate Hybrid 750 GB 7500 rpm SSD/HDD Momentus XT)
Once got the new HDD I installed it, booted the laptop from the USB Stick containing the Recovery Media, but got the error: "The system recovery discs do not support this computer.
You are not able to restore this system with these discs."
when visiting the HP support site, It tells me the following
"This error can occur due to the following conditions:
Using the wrong recovery discs, such as those that were created or ordered for another computer." (not my case)
"The configuration data on the motherboard or hard drive was not correctly configured at the factory when the computer was manufactured." (might be but will explain what I think about this one)
"The motherboard on your computer was replaced with a motherboard that is not the same replacement part. If so, you must install a new operating system or replace the motherboard with an original type." (same as 2nd explanation)
The first explanation is not my case because I did created the recovery media from the same laptop "Computer"
The 2nd and 3rd Might explained why I cannot use the USB Recovery Media, but I shouldnt had the same issue when doing the Factory Restore from the factory or refurbisher installed HDD? since it basically install all drives and software nedded for the laptop to work? ( I consider myself as an average computer user, not ignorant but and expert )Hi:
Sometimes the recovery media doesn't work for one reason or another and there is no one size fits all answer.
As i see it you have two options:
1. Order a set of recovery disks from HP.
2. Make your own plain W7 installation media if you can read all 25 characters of the W7 product key on the bottom of your notebook.
Option 2 will normally give you a much peppier PC, free of bloatware, but you will not have any of the programs that came with your PC that you may want.
Or you can use option 2 to get your PC up and running until your set of HP disks arrive.
Here are the instructions to do that if you want.
Download the W7 Home Premium SP1 64 bit iso file from the link below and follow the instructions to use the Microsoft ISO to USB tool.
Make sure you get the whole file to download. Make a note of the advertised size and compare that with the actual file that downloaded. Sometimes it states the download was complete but the whole file isn't there.
Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link below. You need a 4 GB flash drive to use the USB method of compilation.
http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers and available software you need.
Link to the W7 ISO file downloads is below.
http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag... -
HP Pavilion g6-2230ew Start-Up Test and Hard Disk Short DST: Failed
Hello community,
As you can see, my notebook model is HP Pavilion g6-2230ew.
I bought it one year ago, and it keeps freezing and hangs for about few months.
I've searched what i could do and I did a Start-Up Test to check if its the hard disk problem.
The result was that everything passed, but hard disk short DST failed.
I saw replies for similiar problem with other HP notebooks and solution was a new hard disk.
My warranty is still actual, but I want to ask if there is any other solution than exchanging my hard disk, and if that's what I should do - how long I would have to wait for such service.
Looking for reply.Well the hard drive has to be replaced and it sounds like it is overdue. The ordinary means to do that under warranty is to send the laptop to a Service Center. We have heard that, sometimes, when the moon is full and the Call Center rep is in a good mood, they will send you a hard drive, charge your credit card 2 or 3 times what it is worth at retail and refund when you return the defective drive. But that is purely a matter of grace and they do not have to do that. Turn around time varies all over the map from 3 working days to a couple weeks or more and there is no way to predict. A hard drive replacement should fall at the low end of that range since they should always have hard drives for replacement and it is a very easy fix.
On hard drive replacement under warranty, given that a new hard drive is well less than $100, I might be tempted not to lose 4 or 5 days' use of my laptop and come out of pocket myself but that's me and your cost/benefit analysis could be different and likely is.
They will return it to you restored to factory specs and will make no effort to preserve any of your data. When I do send them in for repair I always try to image the drive, if it is not too dead. -
A SMART Test Failed on the Drive
Computer won't start load Windows usually. During Diagnostic, I received the following message:
ERROR CODE: BIOHD - 7
Error : A SMART test failed on the Drive
Testing: st3750528as (9up2y6fc)
Does this mean my hard disk is failing or is it a software problem? Will doing a disk recovery help?
This question was solved.
View Solution.TangoK, welcome to the forum.
This error message means that your hard drive is failing. If you get it to boot, you should make a backup of your personal data. You should replace the drive with one as large or larger for the System Recovery media to work.
For future reference, when requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them. We would be able to furnish you with guides to help you Recover the system after the drive is replaced.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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I am not an HP employee. -
My sons laptop has always had weird issues with turning off by itself, very slow graphics update, and the wifi constantly dropping out. Last night it stopped booting. I cant get it to boot with any method. I opended up the back and verified the connections are intact at the HDD and the ram. I pulled the HDD and verified it is spinning up. Put it back together and it still fails to boot or enter the diagnostics window. I left it trying to go into diagnostics and after 15 minutes nothing came up so I left it on and went to bed.
This morning it was at the diagnostic window and I ran some tests. The HDD test says that it passes all tests. When I try the run in or start up tests, it fails DST Short Test. Does this sound like a failed hard drive?
I dont have any discs with this machine, can I contact HP for back up discs. Anyone know the cost?
Thanks,Hey,
The short Disk Self Test ( DST ) error would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
THX -
Hard disk Short DST test failed HP Pavilion dv4
Hard disk Short DST test failed, failed ID: M0D81S-65K7JK-9XNK1G-60QG03
what is the matter ?what should I do ?
thank you
Tarif@Tarif ,
Hello and thank you for posting on the HP support forums. In this situation you will need to replace the Hard Drive.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting and have a great day.
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D5GR
I work on behalf of HP -
Pavillion g6-2218nr Hard Disk Short DST test Failed
I have an HP Pavillion g6-2218nr notebook that will not start up. When running the start-up diagnostic test and the Hard Drive diagnostic test, both tests showed the Hard Disk Short DST FAILED.
The failure code is:
GUQDU4-6B872D-MFPX1F-60Q103
Product ID:
C2N56UA#ABA
The notebook is unfortunately out of warranty. Does the hard drive need to be replaced? Can you recommend a replacement? Are there instructions available?
Thanks!
This question was solved.
View Solution.Hi,
-
Hard Disk Short DST Test Failed
Hi,
I haven't used my laptop in about a month, and when I booted up, I got a black screen. I went into system diagnostics, ran a htest drive test and it failed on short DST. My failure code is: 0GAP7W-5LJ67H-MFGH5G-60WF03
I'm out of warranty by 2 months. Any advice on how to possibly fix this will be much appreciated. I'm pretty experienced in technology. I have access to a windows 8 boot cd, and Ubuntu Linux.Hi:
The short DST fail normally means you need to replace the hard drive.
Paul -
Pavilion G6-1203ey: Hard Disk Test FAILED, but can still boot into Windows
Hello
I have HP Pavilion G6-1203ey laptop. After installing Windows (7 ultimate, 64 bit) and some drivers on it and after several restarts, it hanged at Windows logo and I had to turn it off with power button. Then after turning it on, it gave me the option to repair problems which are preventing it from starting up, from there I let it to restore the computer to an earlier restore point and after a restart the Windows was working again. After that I decided to do a hard disk check just in case.
The Hard Disk Self Test ended up with a message: Hard Disk 1 Full (305). Then I installed HP Unified Extensible Firmware Interface (UEFI) Support Environment and did hard disk from there. I chose the comprehensive test from the options, but it finished fairly quickly (in ~1 minute) with the following output:
Testing Drive: 1
Hard Disk SMART Check : PASSED
Hard Disk Short DST : FAILED
FAILURE ID : PTTU22-5T774L-MFPV4K-60S003
PRODUCT ID : A5Q15EA#B1R
Hard Disk 1
Hard Disk Test : FAILED
A bit more background:
The previous owner told me that the original HDD was faulty which is why he replaced it with this one last year. He said that other than that there has been no problems with the laptop. The Windows is working right now and this HDD is quite new so I would not have expected any problems with it, but the results from the previously mentioned tests seem troubling. Is there a reason to worry?
Thanks
This question was solved.
View Solution.Hi Alnuir,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I read your post and looked into the failure ID that you posted regarding the failed Short DST test. That error is indicating a hard disk failure meaning that if it hasn't failed it might soon. If everything is working I would considering backing up your data on a regular basis just to be safe. You could have a local technician take a look at the hard drive to see how close it is to full failure.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP -
Hard drive failure message, and Short DST fail
Hello, and thanks
alright, this is the first time i have had this issue.
only thing on the computer that was changed recently was a windows update yesterday, it came up automatically, shut the computer down, and restarted automatically. Java has wanted to update for a couple days
if its worth anything, the error came up when i was watching instant streaming on netflix.
half a year old (maybe) Pavilion dm1
windows 7 64 bit
AMD E-350 precessor
product ID 00359-OEM-8992687-00010
gave me a warning message that hard disk drive failure was eminant, and adviced me to back up everything. computer seems to be functioning normal other than the error/warning message.
when i restarted the computer and ran the test that comes up i ended up with this, it says it may take over an hour, but this comes up after about a minute.
testing drive : 1
SMART Check: Passed
Short DST: Failed
Failure ID: 9LNF2M-5K55RT-MFH14J-60WA03
Product ID: XY961UA#ABA
Hard Disk 1
not sure where to go from here with it.
only other thing i have had happen with it is video driver crashes when i have a stale youtube video left in a tab. i assume that is unrelated, and i just trained myself to avoid that.
thanks! i appreciate the help.
matthewHello Frederic45.
You need to replace your hard drive. You should be able to purchase the parts on the notebook's HP Parts Surfer Page.
Had you previously created any Recovery Media such as a thumbdrive? Without this you'll be unable to reinstall the operating system when you replace your hard drive. You'll need to contact HP Support in order to get one of these kits. The number for US/Canadian customers is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
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Click the "Accept as Solution" button if I resolve your issue. -
High Internal Temp 500.28GB Apple SSD on SMART (194) Test
I would greatly welcome advice regarding a high internal temperature reading on a SMART (194) test. I have a new MacBook Pro with an Apple SSD TS512C. SMART (194) is showing an internal temp just a tad short of fail. I am using TechTool Pro 6 as a diagnostic utility. I have not had an SSD before so do not know what the parameters should be. I emailed MicroMat the dev for TechTool who replied suggesting I ask Apple. I rang Apple Tech Support in Ireland and the adviser said she didn't know - suggested I ask MicroMat...! Is it a problem. There's no discernible heat from the machine and no sound of a fan hard at work. Be glad to hear from anyone who knows about these things. VMT
Same configuration here, except I have a new MacBook Pro Retina and the attribute 194 (internal temperature) via TechTool Pro 6.0.6 also shows arrow slightly toward the fail side of midpoint, color Yellow. I have never had it show any differently. I check iSight Pro (latest version) and the temperature for the core can range from 40-70 degrees C, but the TechTool Pro value never changes. I have ignored it since there is no accurate interpretation from any engineer.
Intel Core i7, 2.6 GHz w/Turbo, 16GB Ram, 768 GB SSD, running OS 10.8.2 -
Hard Disk can't be read anymore.
Failure ID: MC05BK-6KP7H9-MFPWW1-60VN03
What does this ID exactly mean?
I know so far that the hard disk has to be replaced. But as usual there is unsaved data to be rescued ...
One year warranty by HP has expired but there still ist two years German "Gewährleistung"
Some more informations:
Error "3F1"
HP PC Hardware Diagnostics UEFI 4.3.3.0
HP Hard Disk Test
Testing Drive: 1
Hard Disk SMART Check: PASSED
Hard Disk Short DST: FAILED
Hard Disk Test: FAILED
Failure ID: MC05BK-6KP7H9-MFPWW1-60VN03
Product ID: D6Y76EA#ABD (HP Pavilion g7-2306sg Notebook)
BIOS F.23 (12/27/2012)
HDD:
Modell: ST500LM012 HN-M500MBB
Firmware: 2AR10002
MS Windows 8.1 (64-bit)Whenever the Hard Disk Short DST test fails with a 24 Digit Error Code "MC05BK-6KP7H9-MFPWW1-60VN03" that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue
This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support
http://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP
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