SMART Status of Disk

Hi,
I have been having quite a few problems with the PowerMac recently - specifically the machine would regularly freeze-up and fail to wake from sleep or after the screensaver had been running. After waiting some time I would eventually give in and powerdown.
In parallel I was constantly getting HardwareGrowler informing me that 'The SMART status of your startup disk is not supported'.
Thought I'd be better check the disk and repaired the permissions. Also run Repair Disk from the install disk. It needed repair and finished with the message:-
1 HFS volume repaired
1 volume could not be repaired
Since rebooting SmartGrowler is still telling me that the SMART status of my disk is not supported. Using Disk Utility and selecting info the SMART status is 'verified'.
Could my disk be on the way out?
Thanks
Steffan
PowerMac 2*2.5 GHz, 4GB RAM, 2*250 GB & PowerBook Mac OS X (10.4.9)

Steffan:
I'm not one of the "pro's from Dover" but had the experience of my iBook HD expiring recently. So, first thing, back-up everything you want to save now, while the HD may still be somewhat good. What advice I got from others here and the Applecare tech is to run Disk repair from start-up CD several times, not just once--trying to have it run without reporting any issues . . . that would be the easiest. And then run Repair permissions from within the OS's Disk Utility. I had SMAARTReporter iinstalled and I was having similar symptoms as you describe not reviving from sleep w/out power button, etc. and a month later SR finally announced impending doom. You could run the APPle Hardware Test CD and see if anything shows. The key would be to run Disk Repair several tiimes. The Pro's would probably say to run Disk Warrior or Tech Tool Pro to "order the Directory" but I frankly don't know what that is. Good luck--but back-up now.
eep

Similar Messages

Internal hard drive/repair: SMART status; Disk Utility, Tech Tool & More

machine: 12" PowerBook 1.5 GHz PowerPC G4 (Aluminium) with 80GB internal HD
internal hard drive (original): Hitachi Travelstar 5K100 series HTS541080G9AT00
hard drive firmware: MB4AA5AJ
ATA version: 6
ATA standard: ATA/ATAPI-6 T13 1410D revision 3a
I have monitored the SMART status etc. of my internal drive with smartmontools for some time. Occasionally, I would see an error or a failed self-test but later testing always succeeded and things did not seem to be problematic.
At the beginning of this week, I started to see a lot of failed self-tests (though some still passed), a rising number of bad ("pending") sectors and reallocation attempts (though no reallocated sectors) and various other errors. The computer seemed to have trouble reading from the disk at times and Carbon Copy Cloner reported two I/O errors when cloning (a later clone succeeded). fsck showed errors although running fsck -fy repeatedly seemed to resolve them.
The Apple hardware tests initially reported an error (2STF/8/3:ATA-100 ata-6-Master) but I hadn't realised I should disconnect peripherals before running it so I did that and repeated the test which found no issues. I ran the extended test a total of three times with no errors.
As I continued to have problems, I booted from my clone and had Disk Utility wipe the drive by writing zeros to it. (I thought trying to get it to write everywhere would either finish the drive off or force it to reallocate the bad blocks. As I understand it, in normal use, the drive won't reallocate the blocks unless it can recover the data in the hopes of reading it at a later time.)
I then continued monitoring the disk using smartmontools. At this point, short self-tests succeed but extended self-tests "disappear". They don't fail, they simply vanish. They begin and smartctl shows the test in progress but then no error or result is logged - it is as if the test was never run. The first time I did this, I got an error saying the SMART attributes could not be read but subsequent tests do not trigger even an error. Short self-tests continue to pass.
There are now (according to SMART) zero bad ("pending") sectors but zero reallocated sectors, which seems odd. The raw read error rate fluctuates (zero one minute, many thousands a while later) although I am not sure it did not do this before.
Disk Utility claims the disk does not support SMART status even though smartctl clearly shows it does. Disk Utility claims the volume is "OK".
I ran Tech Tool Deluxe 3.04 from CD and 3.1.1 from my clone. In both cases, I ran all available tests on the drive. No problems were found.
I am seeing some problems even while booted from my clone - yesterday, the system froze completely and I had to force a shut-down by switching off the power (fsck then found a minor error but repaired it). Just before this happened, I was unable to mount a disk image and was trying to rectify the situation when the system froze. It is possible that the errors fsck corrected were implicated in the freeze, rather than caused by it, since Disk Utility found and repaired similar errors for the other two clones I have (on different partitions of my external drive - yes, I know this is sub-optimal).
Here is some current output from smartmontools:
---output: smartctl -q noserial -a disk0---
smartctl version 5.38 [powerpc-apple-darwin8.11.0] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Model Family: Hitachi Travelstar 5K100 series
Device Model: Hitachi HTS541080G9AT00
Firmware Version: MB4AA5AJ
User Capacity: 80,026,361,856 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 6
ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a
Local Time is: Sat Jul 3 20:28:52 2010 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 645) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 55) minutes.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 RawRead_ErrorRate 0x000b 100 100 062 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0
3 SpinUpTime 0x0007 142 142 033 Pre-fail Always - 2
4 StartStopCount 0x0012 097 097 000 Old_age Always - 5793
5 ReallocatedSectorCt 0x0033 100 100 005 Pre-fail Always - 0
7 SeekErrorRate 0x000b 100 100 067 Pre-fail Always - 0
8 SeekTimePerformance 0x0005 100 100 040 Pre-fail Offline - 0
9 PowerOnHours 0x0012 039 039 000 Old_age Always - 26720
10 SpinRetryCount 0x0013 100 100 060 Pre-fail Always - 0
12 PowerCycleCount 0x0032 098 098 000 Old_age Always - 4168
191 G-SenseErrorRate 0x000a 100 100 000 Old_age Always - 0
192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 201877487644
193 LoadCycleCount 0x0012 001 001 000 Old_age Always - 2209599
194 Temperature_Celsius 0x0002 141 141 000 Old_age Always - 39 (Lifetime Min/Max 16/46)
196 ReallocatedEventCount 0x0032 100 100 000 Old_age Always - 194
197 CurrentPendingSector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMACRC_ErrorCount 0x000a 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 2138 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
PoweredUpTime is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 2138 occurred at disk power-on lifetime: 26716 hours (1113 days + 4 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
10 51 00 09 4f c2 a0 Error: IDNF
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
b0 d6 01 09 4f c2 a0 00 08:30:04.500 SMART WRITE LOG
b0 d5 01 09 4f c2 a0 00 08:30:04.300 SMART READ LOG
b0 d1 00 00 4f c2 a0 00 08:30:04.000 SMART READ ATTRIBUTE THRESHOLDS [OBS-4]
b0 d0 00 00 4f c2 a0 00 08:30:04.000 SMART READ DATA
b0 da 00 00 4f c2 a0 00 08:30:04.000 SMART RETURN STATUS
Error 2137 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 28 18 95 98 e4 Error: UNC 40 sectors at LBA = 0x04989518 = 77108504
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
25 00 80 c0 94 98 e0 00 1d+01:30:37.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:30.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
Error 2136 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 21 1f 95 98 e4 Error: UNC 33 sectors at LBA = 0x0498951f = 77108511
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
25 00 80 c0 94 98 e0 00 1d+01:30:30.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
Error 2135 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 22 1e 95 98 e4 Error: UNC 34 sectors at LBA = 0x0498951e = 77108510
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
25 00 80 40 93 98 e0 00 1d+01:30:13.500 READ DMA EXT
Error 2134 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 28 18 95 98 e4 Error: UNC 40 sectors at LBA = 0x04989518 = 77108504
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
25 00 80 40 93 98 e0 00 1d+01:30:13.500 READ DMA EXT
25 00 80 c0 92 98 e0 00 1d+01:30:12.100 READ DMA EXT
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBAof_firsterror
# 1 Short offline Completed without error 00% 26717 -
# 2 Short offline Completed without error 00% 26717 -
# 3 Short offline Completed without error 00% 26717 -
# 4 Short offline Completed without error 00% 26717 -
# 5 Short offline Completed without error 00% 26716 -
# 6 Short offline Completed without error 00% 26715 -
# 7 Short offline Completed without error 00% 26714 -
# 8 Short offline Completed without error 00% 26697 -
# 9 Extended offline Completed: read failure 10% 26692 75071682
#10 Short offline Completed without error 00% 26687 -
#11 Extended offline Completed: read failure 10% 26676 77108511
#12 Short offline Completed: read failure 40% 26663 296917
#13 Short offline Completed without error 00% 26657 -
#14 Short offline Completed: read failure 10% 26646 296918
#15 Short offline Completed: read failure 70% 26645 296905
#16 Short offline Completed: read failure 10% 26644 296910
#17 Short offline Completed: read failure 10% 26644 296910
#18 Short offline Completed: read failure 40% 26643 296916
#19 Short offline Completed: read failure 20% 26643 296909
#20 Extended offline Completed without error 00% 26620 -
#21 Short offline Completed without error 00% 26618 -
Warning! SMART Selective Self-Test Log Structure error: invalid SMART checksum.
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENTTESTSTATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
---end output---
Self-tests 1-8 were all run after I erased the disk. The others were run before I did so. Not listed are the extended self-tests I've started since erasing which, as I say, have simply disappeared.
The checksum error regarding the log is normal for this disk. At least, I've got that error ever since I started using smartmontools for monitoring so I assume it is normal. (I installed this version of the software in about April 2008 and have used it since.) Also, starting offline testing has never succeeded on this disk (I think I checked into this at the time but can't quite remember - this is not new, anyway).
Questions
how should I interpret all this? (Why does Disk Utility say SMART is not supported while smartctl clearly shows it is at the same time? Why do the extended tests simply vanish? Is the drive definitely dying?) I do not want to replace the disk unless I absolutely have to because I understand that replacing disks in 12" PBs is no small matter and cost is an issue. I do not want to replace the machine unless I have to because cost is an issue and, also, I really like this computer and have no idea what I would want in its place, even if expense were no obstacle.
if it isn't clear whether the drive is dying or not, is there some further strategy I can use to establish this?
if the drive is dying, is a machine of this age worth repairing and, if it is, under what circumstances is it worth doing so? For example, it might be worth doing if you can do the job yourself, but that might be quite impractical for non-expert (not to mention, inexpert) users.
if there is a hardware problem (which I obviously think is very, very probable at this point), is it definitely a dying hard drive? (I've seen people write ominous things about disk controllers etc. which I gather are more serious - or less repairable - than a "mere" dying disk.)
what questions should I be asking you and what are the answers to those questions?!
Many thanks for your patience in reading this far.
- cfr

The 12" PB internals are a bit more complex, for PB's. If you don't want to replace the hard drive yourself or pay someone to install it, you could always get an external firewire hard drive, and use it to boot from and for general usage. Would have to be firewire, since the PB won't book from a USB device. One example of what you could get is a 160GB external hard drive: http://eshop.macsales.com/item/Other%20World%20Computing/MS4U5160GB8/ . All the choices with that case are listed here: http://eshop.macsales.com/shop/firewire/on-the-go
Have you called any Apple Authorized Service Providers to see what they would charge to install a drive for you? Whether you bought it or they supplied it? You can find a local one in the US at http://www.apple.com/buy/locator/service/

Can Disk Utility get SMART status from external drives?

I recently updated my backup plan with a NewerTech quad-interface dock and a WD Caviar Green hd. I'm using the FW800 interface to connect to my iMac (10.6.7) Everything works perfectly, as expected. I noticed, though, that Disk Utility cannot report the SMART status on the new WD drive. DU simply says "Not Supported" under SMART Status.
Is Disk Utility telling me that it doesn't read SMART status from external drives? Or is it telling me that the new drive doesn't support SMART (which I would find highly unusual)? And, if it's Disk Utility that can't read the status, are there any third-party apps that can report the SMART status on an external drive?
Thanks,
JimC

Unfortunately I cannot speak to the NewerTech enclosure, but in principle it appears to be possible to have SMART information displayed even for external drives if the enclosure's bridge controller chip allows it.
My experience:
I've used two MacPower Pleiades FW800/400/USB/eSATA enclosures for several years and I've now supplemented them with two additional inXtron enclosures. They all work as expected daisy-chained to the iMac.
The interesting thing is that the inXtron enclosures came with a CD with some software on it ("Smart AP") which is not available for download, notably a Dashboard Widget for displaying actual and maximum temperatures, total hours of operation, start/stop cycles, drive model and serial number.
This widget is complete garbage, though – it is a nauseating nightmare of extreme over-design at the expense of even basic usability:
http://www.inxtron.com/information-center/smart-ap-for-external-hard-drives
To make matters even worse, it can only display the above information for the first external drive connected.
BUT: This Widget internally calls a command line utility which does the actual parameter retrieval, and that one can be called from the terminal as well.
So after installing the software from CD and effectively discarding the Widget, I checked out the command line utility in the Terminal and found that this utility actually reported data about ALL my enclosures, both the inXtron and the MacPower ones (there seems to be firmware compatibility across these):
(The '$' is supposed to be Terminal's bash prompt – type in only the rest of the respective line.)
$ /Applications/MacpowerAP/GetSMART 1
29 50 13 8
53 67 645 15829
52 53 90 7105
51 52 18 13
Each line reports the following for one connected enclosure:
[temp] [maxtemp] [cycles] [hours]
The drives are reported first USB, then FireWire drives, each in the order of first connection / mounting.
$ /Applications/MacpowerAP/GetSMART 2
WD-WCA**************
WDC WD30EZRX-00MMMB0
5TE09***************
ST31000333AS-00MMMB0
5TE09***************
ST31000333AS-00MMMB0
WD-WMA**************
WDC WD30EZRS-00J99B0
Each drive gets two lines reported, first the drive's serial number ("***" blocking out my exact ones), then the drive model.
$ /Applications/MacpowerAP/GetSMART 3
29 50 13 8
WD-WCA**************
WDC WD30EZRX-00MMMB0
53 67 645 15829
5TE09***************
ST31000333AS-00MMMB0
52 53 90 7105
5TE09***************
ST31000333AS-00MMMB0
51 52 18 13
WD-WMA**************
WDC WD30EZRS-00J99B0
This combines both of the above.
$ /Applications/MacpowerAP/GetSMART 5
disk4
disk1
disk2
disk3
This reports the mounted disk names (referring not to the volume names but to the internal Unix names as in /dev/[drive]); Numbering is in connection / mounting order, the actual sequence is as always USB drives, then FireWire drives.
$ /Applications/MacpowerAP/GetSMART 6
USB
1394
1394
1394
This reports the connection interface for each drive in the same sequence as all other commands.
$ /Applications/MacpowerAP/GetSMART 7
MPT934DS1.20.0104.00
MPT934DS1.20.0104.00
This might report the firmware revision or something like that.
These are the commands I know about, and they apply only to the "Smart AP" software supplied with current inXtron enclosures, but it may be possible that other brands use it as well.
I have not been able to identify information about the self-test (early(?) failure warning), but it might be contained as well in the data reported above.
As always, your mileage may vary and you should never do such experiments without FIRST making sure you've got backups of your data and that such backup is not connected during experimentation!
Maybe this can help some people getting the information they need; And maybe there are similar capabilities with other enclosures. At the very least it demonstrates that with the proper firmware in the enclosures themselves and some software on the Mac it IS possible to get at least some of the SMART information from the drive in an external FireWire- or USB-connected enclosure.
None of that is fed into the system's "official" SMART mechanism, though, so no luck using standard mechanisms or applications for it. It's strictly a command-line affair (deservedly disregarding the mishappen Widget).
Good luck!

Apple Hardware Test (AHT) Hard Drive Full Read Fail But SMART Status OK

I have a Mac mini Server from Mid 2010 running Snow Leopard Server.
Ocassionally, it'll freeze up with the spinning beachball wheel for a few minutes. This usually happens when opening an app or performing an app function from the menu bar. It's a pretty clean system—there are not many apps installed.
I suspect it's a hadrware issue. I ran Disk Utility's Permission and Disk Repair. All good. SMART Status is verified. So I ran the Apple Hardware Test. Everything passes except for the Hard Drive's "Full Read"—it fails because "Reading took longer than the average time". The Hard Drive "Short .. test" and "Check SMART Status" pass.
Does anyone have an idea of what's going on here? Is the hard drive the issue? I don't understand how there can be a read issue (or hard drive issue), when the SMART Status is verfied.

S.M.A.R.T isn't perfect. Neither is AHT for that matter, but if it is reporting that reading is taking longer than it should then an impending failure is likely. The occasional "wait cursor" appearance supports that diagnosis.
Consider yourself fortunate in that you still have the ability to back up anything important, and you can plan a convenient time for its replacement.

Hard drive SMART status: do I need to replace the drive?

Recently I checked my PowerBook's hard drive with Disk Utility, and I got "invalid node structure"--an unfixable error. I backed everything up, reformatted the disk, and copied my files back onto it, and this time Disk Utility reported no error. Disk Utility said the SMART status was "Verified" both before and after, so I wasn't worried.
However, to make sure the hard drive was okay, I installed smartmontools (the command-line SMART data monitoring program, which I got from MacPorts) to get more detailed information. I got the following scary-looking output (sorry the columns are a mess; I can't figure out how to preserve the spacing):
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 RawRead_ErrorRate 0x000f 100 100 046 Pre-fail Always - 87253
2 Throughput_Performance 0x0005 100 100 030 Pre-fail Offline - 26542080
3 SpinUpTime 0x0003 100 100 025 Pre-fail Always - 1
4 StartStopCount 0x0032 098 098 000 Old_age Always - 8090
5 ReallocatedSectorCt 0x0033 100 100 024 Pre-fail Always - 8585639690241
7 SeekErrorRate 0x000f 100 100 047 Pre-fail Always - 4052
8 SeekTimePerformance 0x0005 100 100 019 Pre-fail Offline - 0
9 PowerOnSeconds 0x0032 084 084 000 Old_age Always - 8422h25m28s
10 SpinRetryCount 0x0013 100 100 020 Pre-fail Always - 0
12 PowerCycleCount 0x0032 099 099 000 Old_age Always - 6781
192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 44
193 LoadCycleCount 0x0032 079 079 000 Old_age Always - 215270
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 43 (Lifetime Min/Max 11/49)
195 HardwareECCRecovered 0x001a 100 100 000 Old_age Always - 82
196 ReallocatedEventCount 0x0032 100 100 000 Old_age Always - 287047681
197 CurrentPendingSector 0x0012 100 100 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 2
199 UDMACRC_ErrorCount 0x003e 200 200 000 Old_age Always - 0
200 MultiZone_ErrorRate 0x000f 100 100 060 Pre-fail Always - 23714
203 RunOutCancel 0x0002 100 099 000 Old_age Always - 3728108027884
The main thing I'm worried about is that some of these statistics are in the "Pre-fail" range--does that mean something really bad? I got my PowerBook in 2004, so the hard drive is old anyway; I assume there is a good chance of a problem some time soon. But how worried should I be?
Message was edited by: k49

k49:
I concur with a brody on the S.M.A.R.T Status. The problem you experienced with your drive initially was a directory issue which would have been corrected by Disk Utility or TechTool Pro. However, reformatting, though the ultimate intrusive method, will certainly do the trick.
The key, not only in your case but always, is to make sure you have an up-to-date backup of your entire HDD. The best solution would be to backup to an external firewire drive making a bootable clone using SuperDuper, Carbon Copy Cloner, or Disk Utility.
In addition, if you are nervous about the drive I would keep an eye on it. Run Repair Disk from the installer disk at least weekly to catch any developing issues. You may also want to start researching suitable internal drives, in case you need one, although I would not buy one until you need it. Should your HDD fail, you can then use your bootable clone to format your new HDD, and clone everything back.
Cheers
cornelius

Powerbook G4 HD SMART Status: Failing

My powerbook G4 (1.5GHZ, 1GB RAM, OS 10.3.9)recently runs very slowly, sometimes freezed up during power off process. I checked the activity monitor to see none program hogging the cpu and memory, There are about 37GB free space on the hard drive. Checked the Disk Utility and saw the SMART status: Failing in red letters. Can anyone tell me if that is the sign the HD is going to die soon? If I used the install CDs to reinstall very thing, it will fix the problem or not? Or I just need a new HD? Luckly I was able to backup everything on my Mac to my desktop. Thx

Welcome to the Apple discussions.
That means that it's time to replace the hard drive, as it will fail shortly due to a hardware failure. If you want more detail on what is failing, install Smart Utility from Volitans.
New hard drives are cheap ... good source is Newegg.com, as they have many user reviews, good prices, good service. I've bought drives from them for years, and can recommend them. You'll want a parallel ATA interface 2.5" hard drive. Can't use a serial ATA (SATA) interface hard drive.

Where can I see SMART status?

i Have been using Disk Utility lately dealing with a HDD issue (verifying and repairing) and have read about the SMART status....but nowhere on the DU window do I see this mentioned? Where exactly is it located? I'm using a a late 2012 iMac if that matters. Also, what does SMART stand for? (I'm assuming it's an acronym)

It will only be displayed in the Disk Utility status area when you select the drive's main/top entry in the sidebar list.
S.M.A.R.T. - Wikipedia, the free encyclopedia

SMART status failing on a WD Scorpio Black WD3200BEKT 320GB 7200 RPM

I just recently purchased a Western Digital Scorpio Black WD3200BEKT 320GB 7200 RPM drive to put in my 1st Gen MacBook Pro. Ever since installing the drive, I've had random beach balls happen usually when there is a fair amount of disk I/O.
Thinking the drive was bad, I sent it back and got another one. I am still seeing the same frequent beach balls requiring a hard restart to get the system to be responsive again.
Checking the System Profiler, I see that the drive is failing SMART status. I also checked the kernel logs and am getting I/O errors on the drive at the point when the system beach balls.
I am pretty certain it isn't the drive. I'm at a loss for what to try next. Is this drive not compatible with my SATA interface. Any suggestions or comments?
Below are some of my pertinent machine information from System Profiler:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP11.0055.B08
SMC Version (system): 1.2f10
Sudden Motion Sensor:
State: Enabled
Below is the Serial-ATA information from the System Profiler:
Intel ICH7-M AHCI:
Vendor: Intel
Product: ICH7-M AHCI
Speed: 1.5 Gigabit
Description: AHCI Version 1.10 Supported
WDC WD3200BEKT-60F3T1:
Capacity: 298.09 GB
Model: WDC WD3200BEKT-60F3T1
Revision: 12.01A12
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Failing
Volumes:
Macintosh HD:
Capacity: 297.77 GB
Available: 153.19 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
I also ran this to check the current speed of the SATA interface since the drive is a SATA II drive with a 3.0gb/s burst.
$ sudo ioreg -l | grep 'Interconnect"="SATA"'
| | | | "Protocol Characteristics" = {"Physical Interconnect"="SATA","Physical Interconnect Location"="Internal/External"}
| | | | "Protocol Characteristics" = {"Physical Interconnect"="SATA","AHCI Port Number"=0,"Physical Interconnect Location"="Internal","Port Speed"="1.5 Gigabit$
| | | | "Protocol Characteristics" = {"Physical Interconnect"="SATA","Physical Interconnect Location"="Internal"}
The above shows that the interface is running at 1.5gb/s SATA I which is what I excepted on this system.
Thanks!
Dustin

Sounds like you have things well sorted out.
Despite that fact that you have had two consecutive HDDs with defects does not, necessarily, mean that all of those drive are defective. However, you are fortunate that you were able to get you money back. Seagate makes good drives, as does WD, and hopefully you have paid your dues and you will have no more incidents.
Do post back should you run into stuff and need to bounce ideas off someone else.
Good luck.
cornelius
I will certainly report back on my luck with Seagate.
You are correct that the failure of two consecutive drives does not mean the whole line is faulty. The drive I was replacing in the MacBook Pro was actually a Western Digital Scopio as well (just not a Blue or Black) and it has performed flawlessly. It's the drive I have reinstalled twice now while I waited for the replacement drive to be shipped.
Another interesting anecdote is that I searched the NewEgg customer comments for reports of SMART errors on the Western Digital Scorpio Black drive I had ordered and sure enough, there were quite a few postings where people had tried multiple times to get a good drive.
It's just one of those things that you start to question, especially with older hardware like I am using (1st Gen MacBook Pro) that maybe backwards compatible quirks between SATA 1 and SATA 2 are the real problem not the drive itself. I'm still not 100% convinced that the drives were the true culprit. Hard to say for sure.
Not to mention all the troubles I've been reading about with 3rd party drives and the recent 1.7 EFI update which has caused similar errors as to what I was seeing with these drives. The first drive I had didn't throw any SMART errors, or at least I didn't notice them.
I'm gonna order the Seagate Momentus 7200.4 ST9320423AS 320GB 7200 RPM 2.5" SATA 3.0Gb/s and see what happens. I'll report back my findings in another thread so that people who search for the Seagate drive will have a more related thread to read.
Dustin

HDD SMART status repair

Hi !
I have a Mid 2011 Mac mini with 500 GB Toshiba MK series HDD. I have made 2 partitions as below :
1 ) 435 GB : Mac osX lion
2 ) 65 GB : Mac osX Mountain Lion
Few Months back I found a SMART status failure error while I was upgrading to Mavericks.The error told me that the disk contains bad sectors and hence update installation can't continue.I installed few tolls to check SMART status and found that I have 'Reallocated Sector Count' parameter showing RED (Pre-Failure) and the count is 1 and threshold value is 50.The Disk utility no more shows options (Erase, Partition etc...) for '500 GB Macintosh HD' but shows all other things same for both the volumes (Partitions) I have created.
My questions are :
1 ) Is it possible that I cant install/update/Upgrade to latest OSX due to this SMART status failure error ( though even after failing for SMART status, everything works fine w/o even having an effect on Speed and performance) ?
2 ) Is Zeroing the any of Volume/Partition would fix bad sectors and I can install the new OS version ?
3 ) Is it required to ZEROING whole physical hard disk ? If so Should I choose ERASE option from Disk Utility or some other best way to do it ?

I would replace the HD. Most of the time when you get SMART errors the disk if failing fast.
You can have a fail disk even without SMART errors.

The SMART Status on my hard drive is gone

I installed a new Western Digital hard drive recently. I do remember the SMART status being present when looking at Disk Utility.
Unrelated to this new hard drive, I have an external hard drive that my machine wouldn't recognize. I called Apple Support, and they told me to do the key combination shift + control + option and hold down power button for 10 sec - in hopes of resetting connections to components I believe which may allow the external HD to be recognized. I did that, then turned on the machine, and opened disk utility, at which point the SMART status on my internal HD was gone.
So looking at disk utility, the name of the 1 partition is the same name as the top level for the internal HD, which is not a good sign I am guessing. Is there any way to fix this?
Thanks for any help, Scott Chamberlain

Ah, thanks for the clarification.
I wonder if you know anything about why I would lose the top level description of my internal HD as seen in image below. The 1 partition is named scottmac, but now the top level has that same name.

How to change SMART status to verified?

It's a new Momentus XT 750 that I bought to replace the orignal HDD.
I can read and write and even installed Leopard via USB, but the SMART status was not appearing 'verified'.
After installing I hook it up to my MBP and it could not be recognized.
Please help. Thanks.

What does "no clicking is available" mean? Does the trackpad click when you press it, but nothing happens as a result? That would suggest a flawed OS installation. Can you not depress the trackpad enough to make it click? That would suggest a swollen battery, but it would behave the same with the older drive installed. Is tap-to-click activated? If so, does that work any better than pressing the trackpad to produce a physical click? How about trying an external USB mouse from any other computer? Can you click with that?
If there's really no way you can click, you can't access Disk Utility, and I really think you have a bad OS installation. In that case, I recommend reformatting the new drive and then cloning the old one to it, since you know the OS on the old one works.

Does MBA Hard Drive have longer warranty? Smart Status says drive is poop.

I know the Apple systems come with a 1 year warranty but I seem to remember in the past, many hard drive manufacturers actually warranty the hard drives longer than that. Of course label to remove them is not covered but curious, is the hard drive found in the original Rev A MacBook Air have a longer warranty from that manufacturer? If yes, who makes them, and who can one send them to for replacement. I would guess there are date codes found on them and if that is the case, I would think sending the drive to them, and a date code less than what there warranty is, one can get a replacement???
My MBA is still running but Disk Utility tells me there is a problem that can't be fixed. Recommends I back-up and take it to Apple for service. I have not tried to erase it and format it to see if that corrects issue but I take it this SMART Status is looking at something about the drive that a format will not fix.
I want to get ready to replace the drive if that happens. I have owned this MBair for 1 year 8 months so out of warranty from Apple but if the drive has longer warranty, I will take it out myself and get a replacement.
Or, is the drive only covered by Apple ONLY for 1st year and that is that?
tj

Hi,
I read we have never been to the moon... but I just don't believe it.
Hard disks have moving parts and are - while we can already fly to the moon - still not error resistant. You may experience hard disk failures usually within the first 24 hours, or never. Long believed. Google used its data from data centers (where the search engine lives) and saw that neither smart nor any other mechanism will be able to tell when a drive fails. I am using hard drives that run now for 9 years in daily use, without problems... of course it is sad if it fails after 1,5 years... but you can get it replaced easily. A common problem it is not. Go to the Apple dealer of your choice, bring your invoice and maybe you leave happy again. sometimes it works, sometimes not, better then whining here at least.
volker

Blank grey screen & SMART Status "not supported"

Hi,
My computer froze, I restarted it and the blank screen with blinking question mark came up. After reading a couple of posts on here I inserted my install disc and got to the Disk Utility screen. One post was talking about the "S.M.A.R.T. Status". My SMART status is "not supported". What does this mean?
And where do I go from here?
Any help/advice greatly appreciated....Thx!

HI and Welcome to Apple Discussions...
*"blinking question mark came up."*
A flashing question mark appears when you start your Mac
A flashing question mark can mean several things. One, the drive is failing or has failed. Two, it can mean your computer can't find a system folder to boot from. Try booting while holding down the Option key. That prompts the Startup Manager window.
Carolyn
Message was edited by: Carolyn Samit

Drive fails SMART status-"this drive has a hardware problem"

I recently did a major update of software and applications to my MacPro. (it's the first model of 8 core that came out). When I do a major update like this, I make a clone using Carbon Copy Cloner of the system drive to an external drive so I have a backup until I verify everything is good on the updated internal. I have 4 hard internal drives and have been having no trouble from them. However I noticed in Disk utility that one of the non-system drives is displayed in red and gives a warning that reads, "This drive has a hardware problem and can't be repaired. Backup the data and replace the drive". It also shows the SMART status as "failing". So I have everything copied to another drive.
I'll gladly replace the drive. However here's my confusion: when booting from the system cloned to the external drive, this same drive shows as being perfectly fine in Disk Utility. Both system drives have OSX 10.6.6. the only difference is newer applications on the internal system drive that reports failure (mostly audio related applications: Pro Tools, Reason, Roxio Toast).
So does anyone have any thoughts? I've read some other threads and they just report the failure and say to change the drive. I've not seen anyone else have one system that reports failure and another that doesn't.

SMART status failed is usually caused by too many suspected Bad Blocks. Some of these blocks may be unjustly accused of being permanently bad.
If you have the liberty to re-initialize the drive, doing so with security options "Zero all data, one pass" will ensure that (if the test completes without error) the drive once more has 100 percent good blocks. The process takes several hours to complete, longer if there are a lot or bona-fide errors.
It is also possible that the drive will produce "initialization Failed", in which case it should be retired if out of warranty, returned for replacement if still in warranty.
A drive that has ever seen a SMART status of Failed may get more Bad Blocks in the next six months. Or maybe this afternoon. If possible, it would be good to reduce your day-to-day use on this drive, such as making it a backup drive rather than using it all day every day for 'live" data.

RAID failed - Can't find status in disk utility

I have an Xserve G5 with 3 hitachi 80GB SATA hard drives with a RAID 5 (I think) running 10.4.6. A couple of days ago, the server was running really slow and the afp was taking up alot of cpu time, so we rebooted the server as we haven't had a problem with afp before. However, the server would no longer boot up and the RAID alarm started going off. Now when booting the server I get the apple screen and after a couple of minutes, the server's fan would start going faster and faster until they would be going full blast. So I tried to check the status using disk utility of the RAID, but I can't see any status. I admit that I have only been working with the xserve for almost a year and I don't know alot, but all I see on the left of the disk utility is xserve megaraid and below that Server HD. I checked both of these and clicked on all of the tabs (first aid, RAID, partition, restore, etc), but I can't find a place to check the status of the RAID. All I can find about RAID is how to create another one. I finally found that I can run megaraid -showstatus and it said that the first hard drive failed and the other 2 were online. I also took out the hard drive and ran hitachi's test drive software using the advanced test and it said everything was fine. So I'm not sure if there is just something wrong with the RAID or what.
I did order another hard drive that is exactly the same and it should be here in a couple of days. I also know that this is the hard drive that was accidentally ejected while the server was running before, but when the hard drive was put back in, the RAID rebuilt it and has been running fine till now. I am pretty sure that I shut the server off before when the hard drive got ejected and it would boot, so I'm just not sure exactly what this all means as the Hitachi software tells me there is nothing wrong with the drive.
Help please

I checked the status of the server and hard drive by booting off of the 10.4 installation disk, select utilities and disk utility.
I know very little about terminal, however I'm pretty good at dos so I can figure some things out if given some commands.
Anyway, I ran some commands and here are the results:
megaraid -showstatus
MEGARAID CLI version 1.0.12
No cmd argument
Um, so I think I remebered the command incorrectly and I did -showdevices instead. Sorry.
megaraid -showdevices
Physical devices Available = 3
Drive ID Identification Size(MB) Status
0 Hitachi HDS722580VLSA80 78529 Failed
1 Hitachi HDS722580VLSA80 78529 Online
2 Hitachi HDS722580VLSA80 78529 Online
diskutil list
/dev/disk0
#: type name size identifier
0: Applepartitionscheme *153.3GB disk0
1: Applepartitionmap 31.5KB disk0s1
2: AppleHFSServer HD 153.2GB disk0s3
/dev/disk1
#: type name size identifier
0: Applepartitionscheme *2.6GB disk1
1: Applepartitionmap 31.5KB disk1s1
2: AppleDriveATAPI 4.0KB disk1s2
/dev/disk2
#: type name size identifier
0: untitled *467.0KB disk2
/dev/disk3
#: type name size identifier
0: untitled *95.0KB disk3
/dev/disk4
#: type name size identifier
0: untitled *95.0KB disk4
/dev/disk5
#: type name size identifier
0: untitled *95.0KB disk5
/dev/disk6
#: type name size identifier
0: untitled *219.0KB disk6
megaraid -showconfig
Logical Drive RAID Level Stripe Size(KB) Size(MB) Status
0 5 64 156958 Degraded
megaraid -showapater
FW Version = A130
Bios Version = G117
Product Name = MegaRAID SATA 150-4D
Cache Size = 64MB
diskutil checkRAID
No RAID sets found
Thank you for your help. I really appreciate it and so do the teachers and the students!

SMART Status of Disk

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