Smart View Error "OLAP_error (1020013)..."

Good Morning,
My client has Hyperion version 11, and is leveraging Smart View for reporting. Upon attempting to retrieve a report, the following error message was displayed, and the report was not retrieved:
"OLAP_error (1020013): The resultant report cannot be retrieved. Your report heading cannot be interpreted."
This is the first time this error has been encountered after months of usage. Can someone respond with the root cause and resolution?
Thanks!

Hi There,
I don't remember having encountered this error earlier.
From what you posted, I suppose- You might be having some templates on to which you're retrieving, may be, during month end OR on demand.
The only thing that I could think of is- The recent refreshes of your cube may've included members that are clashing with those custom text(s) on your Smartview report template.
- Natesh
P.S.:- Queries in Smartview are meant to be posted in- Smart View
Then, you coiuld possibly have the added advantage of getting responses from- Smartview developers

Similar Messages

Smart View Error: Requested Operation Failed. Error: Java.lang.NullPointerE

Hi All,
I get the below error when i refresh a report from smartview.
Small reports works fine but if the report is huge i get this error
Smart View Error: Requested Operation Failed. Error: Java.lang.NullPointerE
Smart View 11.1.2 MS OFFICE 2007 SP3
Essbase 11.1.2
Any pointers.
Regards,
Mink

you mean i have to set below in essbase.properties of aps
SET JAVA_OPTIONS=–Xms128m –Xmx1024m
Regards,
Mink

Smart View error when opening Powerpoint files read-only

Users are experiencing the following error when they open a Powerpoint file as read only. Using MS Office 2007 with Hyperion 11.1.2.1 Doesn't happen in edit mode. Error reappears every time user pages down to next slide. Quite annoying!
Shape. Tags : Invalid request. Presentations cannot be modified.
Has anyone experienced this issue and resolved it?
Thanks,

Source: My oracle support
=============================================================================================================================
Applies to:
Hyperion Planning - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
Information in this document applies to any platform.
Symptoms
In Smart View Version 11.1.2.1.000, when attempting to open a PowerPoint document that is already open by other user the following error occurs:
ERROR : Shape.Tags: Invalid Request. Presentation cannot be modified.
Cause
This issue has been verified as Unpublished Bug 12418027: SMART VIEW ERROR : SHAPE.TAGS : INVALID REQUEST. PRESENTATION CANNOT BE MODIFIED
The cause of the problem is that when a presentation is edited by another user, an exception will be thrown while trying to query the tags in the presentation from a different process.
Solution
This issue has been fixed in the Oracle Hyperion Smart View for Office, Release 11.1.2.0.000 Patch Set 1 (PS1): 11.1.2.1.102 Release.
This patch is available via My Oracle Support:
1. Log into the My Oracle Support portal.
2. Choose the Patches & Updates tab.
3. Enter the Patch Name or Number from the drop-down box.
4. Perform a search for Patch:12968304 for your corresponding OS platform.
5. The patch file includes both installers and the readme.
Additional Information:
Please refer to the patch readme for system requirements, dependencies, and installation instructions.

Smart View error logging in to an application

Hello,
I successfully installed Smart View on a computer with Windows XP SP3. I can connect to the data source, but when I try to connect to an application, after entering the username and password, an error pops up: "Requested operation failed. Error: java.lang.NullPointerException"
Do anybody know the issue?
Thanks!

Hi,
Are you connecting to a Planning or Essbase datasource connection?
Can you try connecting to other DS connections to see if it works?
If connecting to an Essbase datasource, have you configured your APS correctly?
Seb

Hyperion Smart View error

Hi
When i connect to essbase cube through smart view,when i click on refresh, i am getting an error says "Internal error occured".
please suggest what could be the issue,
for smartview query designer to work, do i have to install essbase client also?
Thanks,

Hi,
You don't need to install the essbase client to use Query Designer in Smart View.
I don't think you've supplied enough information for us to offer suggestions on the error. https://forums.oracle.com/forums/ann.jspa?annID=1184
Regards,
Robb Salzmann

Financial Reports import into excel using Smart View - error

All,
I have encountered an error message when trying to use R&A Import.
The message is
Oracle Hyperion Smart View for Office, Fusion Edition
"Excel cannot insert the sheets into the destination workbook, because it contains fewer rows and columns than the source workbook. To move or copy the data to the destination workbook, you can select the data, and then use the Copy and Paste commands to insert it into the sheets of another workbook."
This only affects some users and then they are able to reimport the reports no problem in the same workbook after the error is posted.
Does anybody know how to fix this issue?
We are using Excel 2007, Oracle Hyperion Smart View 11.1.13, Financial Reporting Studio, Hyperion Planning 11.1.13.

Answer appears to be users were using Excel 2007 in compatibility mode. Switching from compatibility mode to saving in Excel 2007 removed the errors.

Smart View Error

I’m struggling to change grid retrieves, which is a new post Fusion problem. If I copy and paste a different account line onto the grid I get this message that reads -
"Excel sheet has modified data cells. Do you want to submit the modified data cells before proceeding?"
If I click yes then it takes 5 minutes of thinking before I get this message:
"Cannot perform cube view operation. OLAP error (1020043): You do not have sufficient access to perform a lock on this database"
And then when I refresh the grid it reverts to the original account line names.
If I select no then the account lines revert to the original i.e. the paste doesn’t work.
The only way I can get it to stop doing this is to disconnect from the application and close and re-open the file. And even this doesn’t work all the time. Please help! I hate to say it, but the problem seems to occur randomly...
Regards
Abhi

Hi,
Open Options in your excel spreadsheet, and in the Display tab, select "Use Excel Formatting" and "Preserve Formula on POV change"
Restart excel and check if the problem goes away.
Cheers
RS

Smart View error on Launching Business Rule

Hi ,
I am in Planning 9.3.1
After connecting to Planning Webform from Smartview, i am trying to Launch Business Rule attched to the webform
Hyperion--> Calculation Option--> Rules on form
It open the new BR Launching window with all parameter selected in the Webform Page drop down list but when i trying to change the Arguments
by clicking on the icons or if i am clicking on the Launch button getting following error
"Substitution Vars XML is malfunctioned, can't initialize dialog"
any idea or tought on this.
-KK

There is an article on this issue on "My Oracle Support"
SmartView "Substitution Vars XML is malformed, can't initialize dialoge.." Message is Displayed after Clicking on the Magnify Button [ID 752508.1]
Symptoms
Error message in SmartView after clicking on the magnify button "Substitution Vars XML is malformed, can't initialize dialog.." is displayed.
Planning web forms with Business Rule (Runtime prompt) set to "Run on Save". When submitting data in SmartView, it will then open a separate window to allow changes to the run time prompt values.
Cause
This issue is caused by substitution variables values containing double quotes or the '&' signs.
Solution
This is a noted bug, but the following will help as a workaround to the problem:
1. Login to EAS as administrator.
2. Next navigate to the enterprise view.
3. Select the Essbase Servers.
4. Right-click on your server.
5. Select Edit.
6. Select Variables.
7. Remove double quotes and '&' signs from substitution variable value.
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion Smart View Error in Word and Power point

Hi,
When I retrieve (Import) a report (FR) into MSpowerpoint or MS word I am getting an error message "The specified file wasn't found". Has any one faced this error before?
Any thoughts please !!!!
Help Appreciated.
Thanks,

You most likely have a SV template set up and are trying to share that template, correct? The functions are looking for the SV xla in the bin folder, so if SV is installed in different paths, then your SV template will produce that error. When you first open the template and you get the update links, select edit, then browse to where the user has SV installed and go to the bin folder. This should update those functions.

Smart View Retrieval Timed Out Error

Hello all, While retrieving from smartview I get the following error,
"Request Timed Out. Contact your smartview client system administrator to extend your Windows Internet Explorer timeout settings (Receive Timeout, KeepAlive Timeout and ServerInfo Timeout)."
Can someone please suggest where the settings need to be changed. FYI we are on Version 11.1.2.3 of smartview.
Thanks,
Ted.

Try Oracle Support - Smart View Error: "The request timed out. Contact your administrator to increase netRetrycount and netRetryInterval" (Doc ID 744559.1)
Cheers
John
http://john-goodwin.blogspot.com/

Smart View (Hyperion item in Excel is gone)

Hello guys,
I have the provider services running and 20 minutes ago there was still a smart view item in my ms excel menu bar.
where is it gone? have I pressed some key combination to remove it?
thanks.

Hi John,
yes, that goes in the right direction.
after some searching I found this post
as well
Re: Smart View errors in Excel?!
that helped!
thanks a lot !

Essbase connection error via smart view

Hi All
I'm currently experiencing difficulties connection to essbse via smart view. The application has two databases. All users can connect to one of the databases but not the other one. The essbase server password has not been changed. The version we are currently using is 11.1.1.3
this is the error from the smart view log file.
SVC][ERROR:1][SVC4][SVC][ecid: fa3c226a-c687-44cc-afa2-f107f7564a40,0]Cannot get olap user. Essbase Error(1030008): NULL argument (2) passed to ESSAPI function EssGetUserEx
SVC][ERROR:1][SVC4][SVC][ecid: 6d92db79-2caf-4d8d-a576-86aafa47e21d,0]OLAP_error (1023040): msg from remote site [[Thu Apr 25 09:15:48 2013]Local////Error(1051293) Login fails due to invalid login credentials]
Any assistence will be verymuch appreciated.

Hi,
I got this error while connecting to the Essbase server through EAS Console. To resolve this issue I just removed the Essbase server from the Enterprise view and added the server again. After that I was able to access the Essbase applications.
But I am not sure about smart view. Also make sure that you are using the correct login credentials to login into the server.
Thanks,
Aravindh K

Smart VIew 11.1.2.1 - Error Message "Invalid Parameter" in a pop up box

Message leaves a bit to be desired.

Thanks for the response.
The message appears when the users attempts to submit data.
Refresh works as expected
Verified provsioning and security class access.
2 different users attempted - each in a different AD group - same entity
Works for other users in other divsions - (different entities)- have not ruled out a process management conflict - but would have expected a different error message.
Smart View version 11.1.2.0.00 (Build 514)
Loading to HFM 9.3.1.0.0.214

Request Timedout error while submitting data in Planning thorugh Smart view

Hi ,
We are getting Request Timed out error when trying to submit data to Planning application using Smart view.
" Cannot connect to the provider because:The request Timed out. Contact your administrator to increase netRetryCount and netRetryInterval." Can someone please tell me where can i increase these time out settings? Can someone give me the link of the document that has detailed steps for this.

Go to the knowledge base and search for document ID 744559.1
Cause
By design, Internet Explorer imposes a time-out limit for the server to return data. Internet Explorer does not wait endlessly for the server to come back with data when the server has a problem.
Smart View communicates via HTTP for which Internet Explorer DLLs are utilized. Smart View users who perform large requests or have a slow network connection can encounter the error, "The request timed out. Contact administrator to increase NetRetryCount and NetRetryInterval."
This error message can be misleading since this error also occurs, if the Internet Explorer time out settings do not cater for larger operations. By default, Internet Explorer has a KeepAliveTimeout value of one minute and an additional limiting factor (ServerInfoTimeout) of two minutes.
Solution
Please see the following two Microsoft articles for further information:
http://support.microsoft.com/kb/813827
http://support.microsoft.com/kb/181050
The following steps should be done with the assistance of your Systems Administration group. It is recommended a backup of the registry is done prior to making any modifications.
On the client machine, update/add the following registry keys:
1. Open the Registry, Start -> Run -> Regedit.
2. Locate the following section:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]\
3.Create the following new DWORD keys with decimal values:
ReceiveTimeout=480000
KeepAliveTimeout=180000
ServerInfoTimeout=180000
In this example, the ReceiveTimeout setting is 8 minutes. The KeepAliveTimeout and ServerInfoTimeout settings are 3 minutes. Set these to greater than the longest running request.
4. Restart the machine for the new settings to take effect.

Smart View compile error on startup

Hi
Just installed the following components:
- Windows 2008R2
- Office 2010 x64 with SP2
- Smart View 11.1.2.5.210 (x64)
When I start and close Excel I get the following:
Microsoft Visual Basic for Applications
Compile error in hidden module: HsTBarPublic. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application.
The same software version works fine on 32bit versions of Office 2010 + Smart View. Any ideas for troubleshooting 64bit Applications of Office and Smart View?
Thanks
Anthony

Had the same problem with conflict between CS6 (Photoshop, Premier, After Effects, etc.] and Net Nanny. Solution was as follows:
1. Log onto Net Nanny Admin Tools
2. Click on Application Exceptions
3. Click Add
4. Browse to folder containing "dynamiclinkmanager.exe". On my computer (Windows 7 Pro) it was located in
     C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6
     [I do have dynamiclinkmanager.exe elsewhere, but Net Nanny only allows you to identify a given file name once]
5. Select dynamiclinkmanger.exe, Open, OK
6. Repeat steps 3 to 5 but this time for "dynamiclinkmediaserver.exe" which I found in
     C:\Program Files (x86)\Common Files\Adobe\dynamiclinkmediaserver\1.0
7. Click OK to accept application exceptions
8. Exit Net Nanny Admin Tools
7. On my computer Photoshop would now load without incident, but if necessary reboot.
NOTE: Once I solved the dynamiclinkmanager stopped problem I then encountered an Adobe Media Core stopped problem when I started After Effects and Premier. To resolve this second problem with Net Nanny I repeated the above steps adding the following application exception:
     "Adobe QT32 Server.exe"
     which I found in
     C:\Program Files (x86)\Common Files\Adobe\dynamiclinkmediaserver\1.0
[Again there are multiple copies of "Adobe QT32 Server.exe" but Net Nanny accepts only one, and I selected the one in "Program Files (x86)" and not the ones in "Program Files" because of this is where I also found dynamiclinkmanager.exe. All works fine now.]
Hope this works for you.

Smart View Error "OLAP_error (1020013)..."

Similar Messages

Maybe you are looking for