Smart View Retrieval Timed Out Error

Hello all, While retrieving from smartview I get the following error,
"Request Timed Out. Contact your smartview client system administrator to extend your Windows Internet Explorer timeout settings (Receive Timeout, KeepAlive Timeout and ServerInfo Timeout)."
Can someone please suggest where the settings need to be changed. FYI we are on Version 11.1.2.3 of smartview.
Thanks,
Ted.

Try Oracle Support - Smart View Error: "The request timed out. Contact your administrator to increase netRetrycount and netRetryInterval" (Doc ID 744559.1)
Cheers
John
http://john-goodwin.blogspot.com/

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