Smart web printing add-on and new versions of Firefox

Having a problem with HP smart web printing add-on with recent versions of Firefox (3.6.12 today)?
This is the way to go around it.
Locate the "C:\Program Files\HP\Digital Imaging\smart web printing " folder. In it there should be a mozilla add-on folder. Click on it. Open the "install.rdf" file with notepad. Change the content of the <em:maxVersion> tag to 3.6.* (or later version). for example you will have <em:maxVersion>3.6.*.*</em:maxVersion>. Save "install.rdf".
Then select all the files, folders in the mozilla addon folder (chrome, components, default,plugins, xre, chrome.manifest, and install.rdf) and zip them. Any name will do (my_hpwebprinting, for example). Once zipped, change its extension (zip) into xpi.
Then just slide this file (my_hpwebprinting.xpi) on the firefox icon. Wait until a firefox page opens and drop the xpi file on it.
You will then be able to use hp smart web printing with FF after restarting it.
Jacques D.

Not working i have triede 6 times now.
<?xml version="1.0"?>
<RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
 xmlns:em="http://www.mozilla.org/2004/em-rdf#">
<Description about="urn:mozilla:install-manifest">
 <em:id>[email protected]</em:id>
 <em:version>4.60</em:version>
 <em:targetApplication>
 
 <Description>
 <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
 <em:minVersion>3.5.0.0</em:minVersion>
 <em:maxVersion>3.6.*</em:maxVersion>
 </Description>
 </em:targetApplication>
 
 <em:name>HP Smart Web Printing</em:name>
 <em:description>Print what you want, how you want.</em:description>
 <em:creator>hp.com</em:creator>
 <em:homepageURL>http://www.hp.com/go/smartwebprinting</em:homepageURL>
 <em:aboutURL>chrome://hpsmartwebprinting/content/about.xul</em:aboutURL>
 <em:iconURL>chrome://hpsmartwebprinting/skin/toolbar-icon-normal-24.png</em:iconURL>
 <em:targetPlatform>WINNT_x86-msvc</em:targetPlatform>
</Description>
</RDF>
Thats how it looks now.
this was how it looked the first 3 times:
<?xml version="1.0"?>
<RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
 xmlns:em="http://www.mozilla.org/2004/em-rdf#">
<Description about="urn:mozilla:install-manifest">
 <em:id>[email protected]</em:id>
 <em:version>4.60</em:version>
 <em:targetApplication>
 
 <Description>
 <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
 <em:minVersion>3.5.0.0</em:minVersion>
 <em:maxVersion>3.6.*.*</em:maxVersion>
 </Description>
 </em:targetApplication>
 
 <em:name>HP Smart Web Printing</em:name>
 <em:description>Print what you want, how you want.</em:description>
 <em:creator>hp.com</em:creator>
 <em:homepageURL>http://www.hp.com/go/smartwebprinting</em:homepageURL>
 <em:aboutURL>chrome://hpsmartwebprinting/content/about.xul</em:aboutURL>
 <em:iconURL>chrome://hpsmartwebprinting/skin/toolbar-icon-normal-24.png</em:iconURL>
 <em:targetPlatform>WINNT_x86-msvc</em:targetPlatform>
</Description>
</RDF>
Neither Works

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Firefox 15 incompatible with HP Smart Web Printing 4.60 , also DigitalPersona 5.0.0.4375

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and
DigitalPersona Extension 5.0.0.4375
Did I miss a printer update or is/will there be a patch? Thanks!

Smart Web Printing has been replaced with HP Smart Print. For more information on that, please click here. It will tell you about upgrading to Smart Print and the differences between them. It will also walk you thru uninstalling the Smart Web printing and upgrading to HP Smart Print. Smart Print only Works with Internet Explorer versions 6-9. At this time, as of today there has not been any information on if an when a version will be made available for Fire Fox. I hope this helps.
I am a former employee of HP...
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Hp smart web printing does not work on firefox. HP says this is not their problem and to contact Mozilla. Is there a plug in available?

I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
I am using v. 3.6.13. and the printer is HP Officejet 4500.

HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

HP smart web printing with vista home premium and IE7

hello,
>my computer is HP pavillion slimline s7700n , printer AiO C4340, OS vista home premium 32 bit, IE is 7
>i just install HP smart web printing....this software work good when i am at my netzero main page (icon,clip, edit and print)
>
>i try to change browser (google chrome...found the icon...send it to IE toolbar...it work a couple of times...then died)
>
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Driver_Found wrote:
I have installed Windows Vista 64-bit on a new computer (HP of course) and want to be able to use HP's "Smart Web Printing" software. I have used it quite a bit on a Windows XP machine and love it. Looking at the download page, it appears that the Smart Web Printing software is not compatible with Vista 64-bit. Is this correct? Will a new version be coming out that will be compatible?
Have you tried installing it anyways and see what happens?
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Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP Smart Web Printing and IE8

Hi, I am trying to help some friends who have recently bought a new HP desktop and HP printer.
We have set up both and can print from programs installed, thats no problem. When we try to print a page from IE8 nothing at all happens. We have the HP Smart Web Printing software installed, but there is no icon on the tool bar, and it does not seem to be off the side of the screen. We have tried downloading and installing the Smart Web printing software again, but still it fails to work.
We have been on the internet looking for solutions including making sure that the box it ticked in IE8 which allows 3rd part add ons. And also looked in add on manager, but the Smart web add on does not appear on the list. In fact there are no add ons appearing?
I would be very grateful for any assistance.
Cheers

In IE8 on the lowest toolbar, to the right hand side is a "tools" pull down. Click on it, then select "Explorer Bars", you should see one called "HP Smart Web Printing". If you do and it does not have a check by it, simply click on that option. An SWP toolbar should appear. If you do not have thswp line I would suspect an installation problem.

HP Smart Web Printing feature, problem with IE7 and FireFox3

"HP Smart Web Printing" problem with Internet Explorer 7 and FireFox 3I have a laptop that came with: Windows Vista Home Premium, Internet Explorer 7, FireFox 1.9. Everything worked fine.
Recently I bought a "HP Photosmart C4580 All-in-One" printer that came with a free software "HP Smart Web Printing".
Smart Web Printing worked fine with FireFox 1.9 browser. I liked it very much, because with it, I could print only the portions from the web page that I want, thus saving on inks. It really does more than that.
With IE 7, Smart Web Printing was a disaster. IE 7 stopped working. Every time I closed a web browser window, IE7 would stop working and start all over again. It happened all the time.
On suggestion from Microsoft Windows help desk I "Reset IE Setting". This solved the IE 7 problem , but it also removed the Smart Web Printing feature.
Next, one day I downloaded latest version of FireFox browser "FireFox 3". Once again I lost the Smart Web Printing Feature, because it was not compatible with FireFox 3.
Now here I am with no "Smart Web Printing" feature at all.
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March 27th 2009 I've just downloaded HP Smart Web Print onto an HP a6500f desktop system running Vista-64. I first installed it as a limited user and I get no icon in the IE7 taskbar. I examined the manage add-ons dialog and it was installed but the toolbar configuration has no control icon for SWP icon.
Then I logged off and logged on as a privileged user and downloaded again and tried to install. This 2nd installation actually REMOVED my first installation.
So I then downloaded for a third time and installed and it finished installing but there was no SWP icon in the tool bar. I examined the Manage Add-Ons dialog and saw one in there on the left side. I transfered the inactive icon to the active side of the dialog and then I immediately had TWO SWP icons in the task bar. (*mumble grumble*). So I removed one and all is OK now as long as I use the IE7 as a privileged user.
If I go back to being a limited user (not an unreasonable thing to do is it?) I don't have an SWP icon. Trying to install SWP application again only cause it to want to remove the existing installation.
I'm not very impressed with this behavior.
Is there anything that can be done to get SWP to work for limited users?

I deleted the HP Smart Web Printing (but kept the link) and now I don't know how to get it back.

I had 23 Microsoft updates and 12 did not update. I am 73 and not very computer literate. I finally (accidentally) discovered that, at least part of the problem, was that I must have installed Explorer 9. It told me to update to a new driver/software. I was trying to do it step-by-step and that's when I deleted the Smart Web Printing. On the second step of trying to fix it, it would not update because it says it doesn't support 64 bit (which I have). It only supposed 32 bit. HELP. I can't figure out how to get my smart web printing back. Also, I don't know how to get my system back to a lower Explorer since I apparently have 9.
This question was solved.
View Solution.

Hello BarbG,
HP no longer offers the Smart Web Print software available for download since the change to Smart Print. Rather than trying to get around this maybe we can look at at least resolving the issues you are having.
For one the Smart Print software can be found here
HP Smart Web Printing Software Replaced by HP Smart Print
Available on the link are step by step instructions on installation and setup of Smart Print, including videos on how to use Smart Print so you can become accustomed to using it.
Now before we get into that what you will want to do is verify that you are truely running IE9 64 bit versus the 32 bit. HP Smart Print only supports 32 bit so we want to make sure we are using that.
To check the version of IE you are running follow these steps.
1. Launch Internet Explorer
2. Click on Help
3. Select About Internet Explorer
4. If the version of Internet Explorer has 64 bit next to it then you are running the 64 bit version. If it doesn't say then you are running the 32 bit version and are good!
If you are running the 64 bit version we next need to see if you already have the 32 bit version on your computer.
1.Click on Start
2. Select All programs
3. Look for Internet Explorer (64-bit)
Just below that entry should be another entry called "Internet Explorer" This version of Internet Explorer should be the 32 bit version and you can verify this by repeating the before mentioned steps.
Once you verify that you are running the 32 bit version of IE then you can proceed with installing the Smart Print software.
Also note a few other additional places to check and run IE 32 bit are below:
Go to start->all program->accessories, IE 32 bit version should be located here
You can also find the IE 32 bit version in this path "C:\Program Files (x86)\Internet Explorer\iexplore.exe."
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I do not like the new Smart Print, How can I get the previous Smart Web Print?

Win 7 home ed.
I have 3 computers. On one I have Smart Web Print. It works great and is easy. When I added the 3rd computer I was unable to get that feature and was given Smart Print. I hate it. It takes more steps and thn I don't always what I want and so am wasting paper with it.
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Sargednso

Opening in the sidebar is the default for bookmarks that are created via a link or button on a website. 
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Anything new with Smart Web Printing working with IE9?

I've been following posts regarding compatability of Smart Web Printing with IE9. Has there been any progress in this area?

Twinkie3 wrote:
Does Bing Bar need to be in IE9 32bit rather than 64bit? I really miss the Smart Web Printing.
Thanks, Twinkie3
I have it installed just fine on my x64 Windows 7 system running the 32 bit version of IE9. I do not remember the details, but I think I had problems downloading the file in IE9 and I downloaded it with Chrome and then ran it and installed it in IE9.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Smart Web Printing and Firefox

Was able to update IE8 with Smart Web Printing, but not working in Firefox. Will an update be available for Firefox?

I believe an updated version of SWP will be released that'll work with FF 3.x.x. However, there is no release date specified by HP.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Hp smart web printing: font is different from the one on internet page and hardly readable

there is no space between etters in the printout which makes the text hard to read.
How can I overcome this problem?
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In IE8 on the lowest toolbar, to the right hand side is a "tools" pull down. Click on it, then select "Explorer Bars", you should see one called "HP Smart Web Printing". If you do and it does not have a check by it, simply click on that option. An SWP toolbar should appear. If you do not have thswp line I would suspect an installation problem.

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

HP Smart Web Printing has been replaced with HP Smart Printing. It does support Windows 7 and IE 6 to IE9. See this page for information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Smart web printing is very useful web printing extension which is not compatible with any version of firefox till now but compatible with Internet Explorer any version. So Please do correction. Thanks

[There is a link below from where software can be downloaded and after installing this you will see that it is not compatible with any version of Mozilla Firefox of any Window version (7, XP).]
[http://ftp://ftp.hp.com/pub/softlib/software10/COL20395/dj-56929-3/HP_Smart_Web_Printing_v4.6.exe

It is up to HP to make that program compatible with Firefox.
That application last worked in Firefox 3.5, but HP was always very lax in updating it for a new version of Firefox. Usually they didn't bother to update it until like halfway through the "run" of a particular Firefox version. It worked for like 6 months and then a new version of Firefox was released, and it didn't work for like 6 months until HP got around to fixing it - then the cycle repeated.

HP Smart Web Printing 4.6 Error Message

I am running Windows 7 Professional, 64 bit, and IE9. I have downloaded and installed HP Smart Web Printing, Version 4.6, but it will not work. The popup error message I get reads: "HP Smart Web Printing must be updated to run on this browser. Would you like to check http://www.hp.com/go/swp/4_6_0_0/IE9/eng for a newer version? When I click on Yes, the webpage displays a message that the webpage cannot be found: "Sorry, we can't find that page."
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HP Smart Web Printing has been replaced with HP Smart Printing. See the page here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Smart Web Printing Breaks Firefox

HP Smart Web Printing Breaks Firefox Navigation bar.
OS: Windows 7
Browser: FireFox 3.5.6
Application: HP Smart Web Print Version 4.6
After installing it basically broke the Firefox browser bar.
Here is the FriendFeed Conversation

As far as I’m concerned this is by far the most intrusive and inconsiderate update HP has every released. Be where – if I had to guess I would say that HP is using EDS to do it’s update/releases. I only say this because as someone who worked for EDS for 14 years, I can tell you they are used to telling their end user what they must have how they are going to get it instead of the other way around. This is one of the main reasons I left EDS in 1999. So do not trust HP anymore. Always make a restore point before you apply any updates and only apply update when they apply to you and the way you use your computer. I for one am going to turn off HP update notices because I don't even want to know about an update unless I have some problem I need to solve.
System Info:
OS: Windows Vista Home Premium SP2 32 bit (all current updates applied as of 01/15/2009).
Browser: Firefox 3.5.7
Problem Area: Firefox Add-ons
Problem and Solution:
Hp Update notified me an update for HP Smart Web Printing to version 4.60 is available. Because I like to keep my computer software up to date I clicked install, what a mistake. The first thing I noticed is that the Norton Toolbar 4.0 was missing in Firefox 3.5.7. Turned out it was BROKE and/or disables although Firefox showed it as being present and enabled it was not, along with other Add-ons for Firefox.
Things I tried:
1)      Exit and restarted FF (no effect)
2)      Disable HP Smart Web Printing and Restarted Firefox (Norton Toolbar reappeared but still was not working along with other Add-ons.
Final Solution:
1)      Uninstall HP Smart Web Printing (I check delete/no to save anything)
2)      Ran System Restore and restored to the latest System Check Point which was before the 4.60 update was applied because Windows was prevented from or just didn't create an automatic restore point in order to undo the update.
3)      Uninstall HP Smart Web Printing again and again I didn't save anything (Why? I have no idea but it appeared that even though the previous version of HP Smart Web Printing should be installed it seems that the 4.60 updates are applied to it so it’s the only way I could get Firefox and the other Add-ons working right) Norton Safe Web still doesn't work right and is a 100% dysfunctional.
NOTE:
All Firefox Add-ons seems to be working except Norton Safe Web function. The green tick mark no longer show up so you have no way of know if the site is Safe or not until you click on a link in Google search so Safe Web will check it which as far as I'm concerned diminishes the protection/function 100%. The only solution may be to uninstall Firefox and reinstall it, which at this time I've not done because I am still trying to find a way around it.

Smart web printing add-on and new versions of Firefox

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