Smart Wireless Headset Pro connection to laptop

Good afternoon all,
I'm trying to connect my wireless headset to my business laptop...
But when connecting, windows (vista) wants to have drivers for the headset.
Now my question is: Where to get these drivers? Or is this even possible what I want?
Thanks!

There are no special drivers for Smart Wireless Headset pro, it uses standard Bluetooth drivers. Check that your Bluetooth stack is using the latest firmware version.
- Community Manager Sony Xperia Support Forum
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Similar Messages

Smart Wireless Headset pro won't start

Hi,
I have a Smart Wireless Headset pro, yestarday it powered it self off while I was listening to music, since then I can't power it on.
I've tryed to charge it, to hold down the power for few seconds.
Nothing works, it dead now.
Any one have an idia how to fix it?

Try these steps.
1 Make sure the headset is turned off.
2 Press and hold the power key for 15 seconds.
3. If nothing happens, put the charger in headset and do it again.
4. Hold the key until Factory reset? appears on the headset display.
3 Press the Next key or the Previous key to
select , then press the Select key.
If the problem still remains it sounds like it needs to be examined and fixed at an repair center. Contact your local support team for more info.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Community Manager Sony Xperia Support Forum
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Problems with Smart Wireless Headset Pro after upgrading my Xperia Sola to ICS

Just want to let the community, and Sony, know that since I "upgraded" my Xperia Sola to ICS, the Text to Speech on my Smart Wireless Headset Pro is not functioning. It used to work just fine when I had Gingerbread on my phone, but when I upgraded to ICS, the Text to Speech voice is not output on the headset, but on the phone, on the call speaker... Hope this bug gets fixed soon.
Maybe someone already knows of a solution?
Thanks in advance.

There is a new update available for the Smart Wireless headset pro, MW1 (0.1.C.0.3).
Which software version are you running your MW1 on?
If you don't have the latest I suggest that you use SUS to update your software.
http://www.sonymobile.com/gb/tools/update-service/
- Community Manager Sony Xperia Support Forum
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Smart Wireless Headset Pro 0.1.C.0.3 malfunctioning

The headset upgraded correctly to 0.1.C.0.3 last month. It worked fine.
yesterday, while idle, I noticed the headset showing the animation on its screen that it was downloading new firmware (no prompts on phone or headset).
It did not turn on for a few hours after that. Eventually when it powered back on, I noticed the following:
- FM tuner seeks in increments of 0.1MHz, instead of auto tuning. Holding down the seek button no longer does anything. Only single press advances the frequency.
- The display never turns off (consequently the battery life is very poor now)
- Upon power on, the unit shows the rotating arrow animation and then offers "Factory Reset Yes/No"
If I say Yes, it reboots but the same thing happens.
- If I select Factory Reset from the System menu, the same thing happens
- The reset procedure (holding down power for 5-15 seconds) does not improve anything
- The unit is still showing 0.1.C.0.3 as the firmware version and the handset says I'm already on the latest version.
Is there anyway I can reflash 0.1.C.0.3?
Is there anyway I can perform a deeper reset?
The headset is unusable now because of the 2 hour battery life with the screen constantly on.
Thanks for any help.

You should be able to reinstall the headset firmware using SUS.
http://www.sonymobile.com/gb/tools/update-service/
Please let me know if you can't and/or if any problem remains.
- Community Manager Sony Xperia Support Forum
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Any solutions for MW1 (not so)Smart Wireless Headset Pro errors?

These are the problems I have experienced so far and have not had any feedback from Sony as to how to fix them. Anyone got any suggestions apart from demanding a refund?
*This device doesn't work at all as an MP3 player as it is advertised to do. Adding music directly through USB and copying to the SD card does not work, even though the manual says this is possible. I tried adding albums to it using Sony's (almost useless) Media Go program and it shows all the songs and albums as being on the SD card (filling up about half of a 16GB SD card) but it takes a VERY LONG TIME to load into the music select menu.
*Once the device does finally get to the music select screen, you can only play the first song of any artist or album and then it stops dead. The skip next button just pauses that one song when you try pressing it. The only way to see the other songs is to scroll through the entire list of unsorted songs, which is of course a ridiculous way to play or categorise music, and then once it reaches the first song listed and you try to scroll backwards, the device resets itself!
*You are unable to create any playlists for the device, so it's a bit pointless even listing it in the menu.
*In addition, the Android Bluetooth (BT) call features hardly ever work. Even if it's paired with my Samsung Galaxy Note phone through BT and a call comes in, I can hear the call ringing and despite pressing the black button as the instructions say, nothing happens at all and I need to take the call on the phone instead. Using it with Viber to try to call, it cuts in and out in the middle of the call, switching between the phone's speaker and no sound at all. I had the MW600 before this product and at least that was able to do basic music playback with correct artist/song information (which this device does not do at all) and the bluetooth functions of the MW600 worked (which they don't on this piece of junk).
*If that wasn't enough, the text to speech function is sporadic in its operation at best, mostly non-functioning the majority of the time, for both gmail and text messages, even after installing the required apps from the Play market.
*The FM radio function is really a joke. You can't store any preset stations and then each time you start it up it always begins from 00.0mhz every time, not even remembering which frequency you used last time.
*How can this be called a "premium" device when it doesn't even support basic .mp3 playback, let alone common lossless filetypes like .flac?
*When I first turned the product on and paired it with my phone it said it was updating. Then when I looked up the Sony support website it shows a .bin update file with instructions to update. Is this the same update? I tried installing it exactly as the instructions said and there was absolutely no response from the device as to whether it updated or not. It is ridiculous to assume that posting an update file without a date or version number on a website will be of any use to users because how can we possibly determine which file is required? Regardless, no updates or firmware revisions have fixed any of the issues I have mentioned so far in this review.
I paid a lot of money for this device (especially compared to cheaper but similar products from other brands) because of the advertised premium features it should have come with and because I thought Sony was a reputable brand and I expect it at least to do the basic functions that it is claimed to. I assumed that perhaps it was just me that had a faulty device but after reading reviews on this and other sites as well as this I have found that it is the device itself which is seriously flawed.
For a brand that supposedly prides itself on high quality products, this is totally unacceptable from Sony.

I saw all your problems listed and quickly read it through looking for "I've tried to update". I clearly read it to fast. Sorry about that, my bad.
As for the "assumed answered" check the 2nd announcement on the main page on this forum for a detailed explanation to this.
The software version name/number isn't listed anywhere on the website but you can check this in the device itself. Back button > Settings > System info. The latest one is called 0.1.B.0.6.
Since you've already done the update and still are having problems I suggest you download Update Service. http://www.sonymobile.com/global-en/tools/update-service/
With this program you can redo the installation which hopefully solves your issues. If not, I'd suggest you take it back to the store.
What do you think about this forum? Let us know by doing this short survey.

Smart Wireless Headset Pro MW1 - Software 0.1.E.1.5 Playbackproblem

The softwareversion 0.1.D.0.6 is the last where audio from my S3 is functional.
0.1.E.1.5 is the same like 0.1.E.1.4, sound stop from milliseconds up to seconds.
Luckywise it was possible to downgrade with the Sony Updateservice to 0.1.D.0.6 and not like it written somewhere in the forum that it is not possible.
I hope Sony provide for all user a file to download and downgrade to the old software up to the moment they have a working update out.
After downgrade playback is ok, really really rare a short break which is not really disturb.
With the MW600 no problems.
I have to say that I'm totally unlucky with this product because it is not cheap.
The first doesn't work and the second is, with the latest software, unusable.
Someone out with a S3 which work?
Any suggestions?
Solved!
Go to Solution.

We are working on this problem and it will be fixed in the next update.
- Official Sony Xperia Support Staff
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Wireless Headset Pro - Unable to set application settings

Just got my Wireless Headset Pro. Paired it to my Xperia Arc S (running ICS, all bog standard, not rooted). Prompted to Install Smart Wireless Headset Pro plugin for LiveWare Manager, installed OK. Click on Smart Wireless Headset Pro from LiveWare Manage, click 'Applications and Settings', click 'Applications.' I then choose each application in turn and click to install - Calendar Remider, Messaging etc (go to Google Play Store and click the 'Install' button). All Applications installed correctly. Click again on any application (e.g. Messaging - Smart Extras) to change settings and get taken back to the Google Play Store to install the app again! The only option in the Google Play Store is the 'Uninstall' button.
Even through I've installed all the smart extra applications, they are not being recognised as installed by the LiveWare Manager plugin. The status of each Application in the Wireless Headset Pro LiveWare Manager says 'Download and Install'. They are showing as installed to the phone memory under the phone Settings>>Apps.
I have tried restarted the phone and the Wireless Headset Pro several times. Also tried resetting the WHP and re-pairing. No difference.
Anyone else found this?

You could try to clear data for the LiveWare app. If that doesn't help I think that you will to try to repair your phone software via PC Companion.
http://www.sonymobile.com/gb/tools/pc-companion/
Let me know if this problem remains.
- Community Manager Sony Xperia Support Forum
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If you want to get in touch with the local support team for your country please visit our contact page.

Sony MW1 Wireless Headset Pro is NOT working -- YOUTUBE

I have big problem with the MW1. I can't use a 32GB class 10 micro sd card. If more than 4GB, the device is lost.
Even if i use the 2GB micro sd, i can't read all song, if i try to play via artist or album, it shows maximum 2 songs and it does RESET Itself from time to time.
I can't stand this product anymore. I ve bought it 110 euros in France and 35 euros for the micro sd 32GB.
The MW1 is useless. It seems we all have the problem.
I confirm my firmware is the last 0.1.B.0.6
I do not use the radio...
It's now few days i'm reading this thread... Sony doesn't care, that's why i suggest we give SONY a deadline to allow us to use the Wireless Headset Pro as it should, otherwise i'll post Videos on youtube showing how this great product is working.
Reset, difference between your ad and the reality. Impossible to use Micro SD 32GB,, non stop reset, , player.album problem..
If like me, you feel really disappointed, you're welcome to do the same thing.
Sony, you have now 2 choices : Give us a full refund or make it work as advertised !!!

See my latest reply here.
http://talk.sonymobile.com/message/268808#268808
I also suggest that we keep the discussion in that thread.
- Community Manager Sony Xperia Support Forum
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Smart wirless headset pro blocked ??

Hi all,
I just bought the smart wirless headset pro and when I wanted to do the update, it remained blocking in the download bar.
Now I don't know what I can do ?
Please help me.

Hi Josepe.
Have you tried to factory reset your device? If not, press and hold power button, then choose yes when the device will ask to factory reset.
Next, download SUS (http://www.sonymobile.com/fr/tools/update-service/), then update your device.
Try this, and let us know what happens.
Edit : If the device is working after all this... DONT UPDATE when you will be asked on your phone. The last firmware (0.1.E.1.5) is buggy, you should wait for the next one. So stay with the update SUS will install (0.1.D.0.6).

Wireless headset nt connecting:7610

i hav a nokia 7610. i got a nokia wireless headset n95 4 it but d 2 aren't connecting although d headset is compatible wid d model....can any1 help me out...
Message Edited by kuhu98pihu on 16-May-2008 04:50 PM

Hello Audiohelp,
Yes you can purchase a coupler to plug directly into a set top box red and white audio jacks to a head phone female jack you require. You can search on the internet for - Audio Adapter - 3.5mm Jack to 2x RCA Plugs and will find several websites you can order one or visit a local brick and mortar store.
It will look like this:
I hope you continue to enjoy your FiOS TV. Let me know if I can help any further.
Thank you
Mike_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

HP H7000 laptop000 Wireless Headset not connecting to

I have purchased a wireless HP headset HP7000 but it just does not work with my HP laptop HP Pavillion dv4 series with windows. Secondly it does connect to my HP desktop HP All in ONE AIO 20 R0121N but needs to be paired every time I need to reconnect. There is only one option given on the PC and that is Remove Device. I donot know why there is no option to disconnect the device from the PC. Can any one help me and advise a way out for these problems.

I have purchased a wireless HP headset HP7000 but it just does not work with my HP laptop HP Pavillion dv4 series with windows. Secondly it does connect to my HP desktop HP All in ONE AIO 20 R0121N but needs to be paired every time I need to reconnect. There is only one option given on the PC and that is Remove Device. I donot know why there is no option to disconnect the device from the PC. Can any one help me and advise a way out for these problems.

Beat Wireless & Macbook Pro Connecting Problems

I've recently bought Beats Wireless, and when I first connected it with my Macbook Pro, it worked just fine. I disconnected it for a little while, and tried to reconnect it later. But as I paired them together, a window popped up stating "The encoded audio stream configuration was unacceptable to the remote device. Any suggestions as to what I should do?

Dual Band: 2.4GHz and 5GHz at the same time:
Your MBP can connect to both.
If the Bands each have a different Name, you can choose by hand, if not it connects to the strongest signal.
Click the wireless icon and you see the name of the network you are connected to, If you see the other band name you can choose that.
Click the wireless icon in the menubar while hoding the Alt(option) key: it gives the specififcs of the band you are connected to.

Feature Request: MW1 Wireless Headset Pro - Make Button configuarable

Hi Sony Support,
I'm using the MW1 in combination with my Xperia V and I'm pretty happy with it besides one thing which is actually really annoying. The round button next to the display diconnects the current call on short press or puts it on hold on a long button press.
I would rather like to use that button for mute/unmute as I'm stuck in a lot of conference calls and it would save me a lot of trouble when I could mute or unmute myself from the headset. Without this option I'm force to take out my my phone and do it there which is pretty inconvinient especially if you use the phone "on the go" running over an airport or to a train.
With my cabled headset the button on the mike just toggles mute/unmute, so switching between both when the battery is out I'm disconnecting a lot by accident :smileywink:
I looked for some mail to send a feature request but didn't find any so I'll try my luck here.
I would love to see an option to reconfigure the buttons behavior, like a software on the phone where I could select one of the following options for
- short press: Disconnect, Re-dial last inbound/outbound number, toggle Mute/Unmute
- double short press: Disconnect, Re-dial last inbound/outbound number, toggle Mute/Unmute
- long press: Disconnect, Re-dial last inbound/outbound number, toggle Mute/Unmute
Thanks,
fassy

Hi, can I also ask for old very nice feature to be returned to the current version of the software (0.1.E and above). Back in version 0.1.D.. and below you do not need to select media source (SD Card selection) when you need to listen or view media from the phone. I am using Xperia Arc S. Before when you press play in the phone it automatically switches the MW1 and you can hear the audio from the phone without manual intervention. When there is music currently playing from MW1's sd card, it automatically pause the playback then you can hear the audio from the phone then when you are through with the media on the phone, MW1 automatically resume playing from the SD Card. The feature is very convinient it do not need for me to install SMS notification apps. You can even hear the keyboard clicks if its not configured to be silent.
Many of us are looking for this feature when it is taken out during the introduction of the update.

How do I get a wireless headset pro (MW1) to use a 4 digit pin; 0000, 1234, 1111 or 8888?

Trying to get the MW1 to pair with a A2DP Bluetooth transmitter, but receive a "Passcodes do not match" error message every time.

Hi JWooldridge,
This device generally supports products utilizing BLUETOOTH spec. 1.2 or higher, and Headset or Handsfree profile only.
Thanks.
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

New products: SmartWatch & Smart Wireless Headset

More info:
http://developer.sonyericsson.com/wp/2012/01/10/new-smart-extras-announced-and-a-new-sdk-to-create-a...

Thanks for that announcement. Finally the question of LiveView support has been answered.
Anyone who has suffered through trying to use a LiveView knows that the device is fatally flawed and all technical support was abandoned just after release. Unfortunately no-one bothered to inform sales and marketing about this, and the device continues to be sold as if it is actually usable and supported.
Now it's clear that all technical resources were diverted into making the LiveView version 2 and there was never any intention of attempting to salvage the LiveView. Anyone still holding out hope for some future software update can now finally give up and move on (preferably after obtaining a full refund).
Renaming the SonyEricsson LiveView version 2 to the Sony SmartWatch was a smart move -- wouldn't want any prospective customers searching LiveView and ending up here...

Smart Wireless Headset Pro connection to laptop

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