Smartphone gets automatically switched offf

Please help!!!!!!!!
I had a Palm 100 and it works fine in Saudi Arabia but as soon as I go out to other countries it used to switch off automatically and then to switch it on I had to take the battery out and then switch it on. By that time my data would get lost and then I had to sync again with my computer to get the data back. I was tired of the PDA and I was told that this was a problem with that machine.
Then I went and bought a Smartphone Treo 680 so that I can use the same data with this phone. And now this phone also gets switched off when I go out of the country. Luckily the data does not get lost and I have to remove the battery and put it back to work again. And after some time this will happen again and I have to keep doing it until I am back to Saudi Arabia.
I have send this phone to the service station in Dubai and they could not rectify the same. If someone could help me out, please let me know the solution to this problem
Waiting for the right response from the forum.
Regards,
Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

http://support.apple.com/kb/ts5185
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