Smartphone Talk Free Promotion

I am currently under a Family Plan, and recently I switched my phone to an HTC Touch from my Samsung i760. I switched back (the Touch doesn't have WIFI) and I noticed a bit of information on the activation page.
" If you make certain changes to your service, your Smartphone Talk Free promotion will be removed.If your plan includes the Smartphone Talk Free Promotion, the following conditions apply:
You must keep the $29.99 Data Package associated with your eligible Smartphone device
You must keep your current plan. If you change Minutes, Text, or Data, the promotion and the $9.99/line/mo.
Credit will be removed.
An eligible Smartphone must be associated with your plan. If you upgrade or change to a
non-Smartphone device, the promotion and the $9.99/line/mo. credit will be removed."
I am not currently enrolled in a data plan, in fact I have a data block set up. What does this Smartphone Talk Free Promotion mean?

nelsonsamd wrote:
"The reason why the above message would have appeared was to inform you before making the equipment changes that would affecting the promotion in place. Where you making your equipment change on a shared line? At the time, the Smartphone Talk Free promotion was for a Smartphone being associated on a shared line with an unlimited data plan. If you have not made the change and would like me to check into your account before you make the change, please send me a private message with your information. I'll check your account making sure the change your wanting to do does not affect your the shared line on your account. "
The only part I don't understand about the above paragraph is the part about the Unlimited Data Plan. Our family plan doesn't include a data plan at all. I was able to switch back to my i760 without changing my plan at all.
From Google, I believe I've found what's up: when I activated my phone, I specifically asked them not to activate it with a data plan and it took them a while. They must have put me on the Smartphone Talk Free promotion, with the loophole that I didn't have to activate the data plan. Then, when I attempt to switch phones (luckily to another outdated smartphone), Verizon notifies me that if I don't switch to another smartphone, I may lose the promotion. To summarize, if I'd activated a Samsung Intensity instead, I would lose the promotion to use a smartphone w/o data.
Is this summary correct?
Hi nelsonsamd,
If you do not have an unlimited data plan associated with your shared line then you do not have the $9.99 Smartphone Talk Free promotion. The message you received was simply an automated disclosure based on the fact that you had a Smartphone active on your shared line and you may have had such promotion in place. Please disregard the message.
If you activate a Samsung intensity device you can reactivate your Smartphone later without a data plan as long as it was manufactured before November 13, 2008. All Smartphones manufactured November 14, 2008 or later require a data plan in order to be activated.

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Smartphones Talk Free promo - how to add minutes?

Hi all -
I just signed up last month for the Smartphones Talk Free promotion for two new lines (promotional credit of $9.99/mo/line). At the time, my understanding from the customer service people and the promotional terms was that I could add more anytime minutes at any time - even after the promo period ended.
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I was upgrading my daughter's phone from a Chocolate Touch to a Blackberry Bold and noticed that if I do it online I don't get the talk free promotion for upgrading to a smart phone. Is the promotion available online?

I believe many people have said that it will not show up on your "purchase of the items in the cart" when you buy it. It should automatically show up on your bill, not when you buy the phone. If you go look at the "smartphones talk free" promo details, it should say, at least the one on "newegg.com" clarifies that.

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I am able to upgrade on Sunday, looking at my billing options etc, and I see a "smartphone talk free" help button.
I am not sure what this is, so I clicked it. It said that I lose this feature if I:
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2. If I change plans
3. If I upgrade.
It says that if I do any of the three, I lose the $9.99 promotion and will have to start paying more.
Can anyone explain this feature to me. Will I have to pay $9.99 a month more if I upgrade my smartphone to another smartphone and/or if I drop from the 1400 minute to the 700 minute plan? I am thinking of doing both, but not if it will cost me another $10 a month.
Does anyone know about tehe smartphone talk free feature.
Heck, i don't even know what the feature is...do I talk free from smartphone to smartphone or what is it? I can't seem to find the information
Thanks in advance
D

BigDJH wrote:
I am able to upgrade on Sunday, looking at my billing options etc, and I see a "smartphone talk free" help button.
I am not sure what this is, so I clicked it. It said that I lose this feature if I:
1. Change from a smartphone to a regular phone
2. If I change plans
3. If I upgrade.
It says that if I do any of the three, I lose the $9.99 promotion and will have to start paying more.
Can anyone explain this feature to me. Will I have to pay $9.99 a month more if I upgrade my smartphone to another smartphone and/or if I drop from the 1400 minute to the 700 minute plan? I am thinking of doing both, but not if it will cost me another $10 a month.
Does anyone know about tehe smartphone talk free feature.
Heck, i don't even know what the feature is...do I talk free from smartphone to smartphone or what is it? I can't seem to find the information
Thanks in advance
D
The Smartphone talk free program gives secondary lines with a $29.99 data plan a $9.99 credit each month for their add a line cost. In essence this means that the total line cost is $29.99 per month instead of the usual $39.98. If you change from a smartphone to a feature phone you will lose the discount. If you change plans you will lose the discount. If you upgrade without changing plans then you will not lose the discount.

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WARNING: Ask the rep to confirm if you have the "Smartphone Talk Free promotion". (Very Likely)
This is Verizon's warning verbatum, taking note of the last clause:
If your plan includes the Smartphone Talk Free Promotion, the following conditions apply:
    * You must keep the $29.99 Data Package associated with your eligible Smartphone device
    * You must keep your current plan. If you change your plan, the promotion and the $9.99/line/mo.
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    * An eligible Smartphone must be associated with your plan. If you upgrade or change to a
      non-Smartphone device, the promotion and the $9.99/line/mo. credit will be removed.
BTW: People stuck with no good solution and wishing to avoid the contract cancellation penalty, have another option usually not mentioned. All carriers have a basic 1Yr service plan. Verizon's calls theirs Nationwide Loyalty 100, priced at $25 monthly, for 100m general and 500m N/W (all [email protected]),
And it proves ideal for my 8th grader, a phone for texting and emergency calls.

2 lines on family plan now, if we add a third, can we remove one of the other two?

My husband and I have a 2 line family share plan with standard phones (sharing 700 mins/month w/ unlimited text). I'm eligible for an upgrade now (primary line), and he has to wait until June. Our contracts both expire in October. We both want to upgrade to a plan that includes data, and probably both get the droid 2, which are buy one get one free right now. However, they won't allow us to upgrade his phone yet, and so I can't use the bogo offer.
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spottedcatfish wrote:
Here's the catch. The line that is using the "Smartphones Talk Free" promo has to have a data package attached to it, which means that you would wind up in this situation:
Your Number (Line 1) - Calling Plan + Data Package
His Number (Line 2) - $9.99 + Data Package
New Number (Line 3) - $0 + Data package (as long as the data package is kept on the line)
You'd have to have 3 data packages, one to keep the promo, and then one on the lines with the smartphones active. Contracts and promotions are tied to the phone number, so you can't switch the number or contract end date between lines. If your husband wants to keep his number, the best thing to do will be to wait until he is eligible for an upgrade.
If there is not a smartphone on line 2, but just a standard phone as was stated by the OP, you do not have to have a data plan on this line. To qualify for the smartphones talk free promotion, you do not have to have a data plan on all lines, just the lines you sign up with the offer for, i.e. just the primary line that is upgrading to the smartphone and the additional line that you are adding so that you can take advantage of the offer.
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spottedcatfish wrote:
Here's the catch. The line that is using the "Smartphones Talk Free" promo has to have a data package attached to it, which means that you would wind up in this situation:
Your Number (Line 1) - Calling Plan + Data Package
His Number (Line 2) - $9.99 + Data Package
New Number (Line 3) - $0 + Data package (as long as the data package is kept on the line)
You'd have to have 3 data packages, one to keep the promo, and then one on the lines with the smartphones active. Contracts and promotions are tied to the phone number, so you can't switch the number or contract end date between lines. If your husband wants to keep his number, the best thing to do will be to wait until he is eligible for an upgrade.
If there is not a smartphone on line 2, but just a standard phone as was stated by the OP, you do not have to have a data plan on this line. To qualify for the smartphones talk free promotion, you do not have to have a data plan on all lines, just the lines you sign up with the offer for, i.e. just the primary line that is upgrading to the smartphone and the additional line that you are adding so that you can take advantage of the offer.
If you do want to take advantage of the smartphone talk free offer, though, you will have to leave the smartphone on the line you sign up with. If you move the phone to your 2nd line, I believe that the discount will be stopped.

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ckd38 wrote:
I bought my Samsung Continuum the day after Thanksgiving of last year, November 26. Originally, I intended to sell the Continuum and purchase the iPhone at retail price. However, just tonight, I stumbled upon Verizon's return page that said they were extending the 30 day return policy to phones that were purchased from November 27th on. The last day to do this is tomorrow. The problem is I bought my phone exactly ONE day before this cutoff date. Tomorrow, I plan on going to the store to see if they will make an exception and let me return it. Then, my plan now is to activate my old phone (Samsung Rogue) until the iPhone would arrive in February and get it for $199 instead of $599.
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Does using Wi-Fi count towards my data usage?

If I am at work or at home and can connect to my wireless internet will this count as data usage on my verizon plan. I only got the 105mb plan because I really only "need" access to email. It would be nice to access the internet if I can do it without running the chance of incurring overages.
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Make sure that not only the Wi-Fi is on, but that it's connected. turning on WiFi doesn't automatically connect it unless you've connected to that same WiFi before. You'll know if you're connected by checking the icon next to the signal strength indicator. If it says 3G then you're using your data allowance.
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This is what pops up:
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Credit will be removed.
-An eligible Smartphone must be associated with your plan. If you upgrade or change to a
non-Smartphone device, the promotion and the $9.99/line/mo. credit will be removed.
I looked at the breakdown of the plan for my line and it says specifically that I have no promotions. The other line only has an employer discount, and there is no mention of the free plan. I am the secondary line, so it's the typical $9.99 a month like it is for any phone.

Upgrading at Walmart

So, here's the deal...
My husband and I are on a Family plan (2 lines) where I am the primary line and he's the secondary. He just upgraded to a smartphone at the VZW store. Now we get a 9.99 credit on our bill every month for the next 2 years (due to the smartphones talk free special), which is an absolutely AWESOME deal, by the way! Savings of about $240!
I'm not due for New Every Two until February 2011 (not that far away), but a friend of ours told us that we could have gone to WalMart to upgrade for cheaper. I've done some research and read some previous post here about that and it's not that big of a deal to us. What's done is done, he's keeping his phone.
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smylemore wrote:
I guess, I don't don't the difference between the New Every Two and an annual upgrade.
The New Every Two is an upgrade at the completion of at least 20 months of your 2 year contract. The benefits are you can purchase a discounted phone with an additional $30 - $50 off depending on your plan value. Off course you must sign a new 2 year contract.
The Annual upgrade is for primary lines with a value greater than $49.99 where you can after 12 months upgrade your phone for the discounted price +$20 fee with the signing of a new 2 year contract. Much like the Verizon rep indicated on your earlier post. Also your New Every Two is reset (in effect waived).
As you indicated that your contract was not due until Feb 2011 that seemed logical that the annual upgrade was what was being offered.

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