Smartphones (iphone/android) cantno connect to time capsule's wifi
I got the new TC 2TB and for certain smartphones, they can't connect to my guest network. Any ideas? thanks!
Hello lids007
Check out the troubleshooting article below for issues connecting to Wi-Fi and also check to ensure that you are using the recommended settings for the Time Capsule’s wireless network settings
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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Imac connects to time capsule through wifi but ipad and iphone will not connect
I just installed the new Airport Time Capsule. My Imac connects fine through wifi bit my ipad and iphone will not connect to the wifi. They appear in the wifi settings in the devices but will not connect. I have reset modem and time capsule and tried forget network and nothing is working. ANy assistance would be appreciated. Thanks
So I called apple support being fairly certain that I wasn't going to be able to fix this over the phone but essentially, it now works flawlessly with my iOS devices. Here is what I did.
I have a Motorola cable modem surfboard 6421.
I reset my network settings to dhcp and NAT from the default bridge only mode which the tech said only allows one device to connect at a time. Considering my MBA was already connected to the AE, that would explain why my other iOS devices wouldn't connect. After I changed the settings for the network to DHCP and NAT, the router restarted. I then disconnected the power and coaxial cable from the cable modem and reconnected it and once everything came back up, all devices connected fine. Good throughout and signal. Hope this helps. -
Iphone 5 not connecting to time capsule
Hey guys, i have a time capsule which my iMac has no problem connecting to my wireless network. However recentley i have been unable to connect my iPhone 5 or my iPad 2 to the network. When i select the network in my wifi settings on the phone the pinwheel just spins next to it and never puts the little check mark next to the network name. Why can i connect with my desktop but not my mobile devices?
Hey brianb23,
I'd run through the troubleshooting steps in the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
While some might not directly apply to your situation, most should and are worth a try.
Regards,
Delgadoh -
Two iPhone 4s not connecting to Time Capsule
Hello,
We have a Time Capsule in our office and both my boss and myself are unable to connect to it via our iPhone 4s. I got mine on release day and he bought his last week. We have both tried resetting network settings and restarting, but to no avail.
Additionally, we set up the Guest network on the Time Capsule and attempted to connect to that, but it still didn't work. The iPhones are both on iOS 4.2.1, but this problem existed on 4.1 as well, the Time Capsule is also up-to-date. Other devices such as a MacBook Air and several Windows machines are able to connect via both wired and wireless connections without issues.
Is there any reason why these 2 iPhones are unable to connect to the Time Capsule?
Thanks,
Daniel Samuels.Hey brianb23,
I'd run through the troubleshooting steps in the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
While some might not directly apply to your situation, most should and are worth a try.
Regards,
Delgadoh -
IPhone will not connect to Time Capsule Wi_Fi
After replacing my Airport Express with a Time Capsule, I cannot get my IPhone or wireless printer to find the Wi-Fi signal
Use simple SMB type names for the wireless, short, no spaces .. pure alphanumeric.
Use WPA2 Personal security.
Lock the radio channels used.. particularly by 2.4ghz.. 1, 6, 11 try each in turn. -
Losing connection to Time Capsule and WiFi
I'm not sure if this is the right forum. If not, please point me to the right place.
Periodically, I lose connection to the internet on my computer, though I can access it on my iPod Touch. If I get the screen that tells me I have no internet connection, I can re-connect OK (sometimes have to re-enter my password and sometimes not). But once in a while, I simply have to re-boot the computer to get access.
I've tried to find out why I lose the connection, but no one here could help, so I just got used to the minor irritation. Now I am trying to find out if there is a way to force a reconnect without having to reboot the computer.
Can anyone provide assistance?CharlesLewis wrote:
I'm not sure if this is the right forum. If not, please point me to the right place.
A better place might have been the "Getting Online and Networking" section of the "Mac OS X v10.6 Snow Leopard" area: http://discussions.apple.com/forum.jspa?forumID=1343
Periodically, I lose connection to the internet on my computer, though I can access it on my iPod Touch.
You might try resetting your connection settings using the steps listed in this message:
http://discussions.apple.com/thread.jspa?messageID=10695921&start=1
They're not guaranteed to solve the problem, but they'll only take you a minute or so to try. -
Can't connect my new iPhone 4 with internet via Time Capsule. IP4 recognized TC but will not connect with it. (Password etc. is ok)
Do the usual wireless things.
Change the wireless name to simple name with only alphanumerics and no spaces.
Set to manual and use channels 1, 6, 11 in turn.
For testing take off the security altogether.
The iphone only works on 2.4ghz so only that band is relevant. -
Iphone not connecting to time capsule wifi
I recently got comcast connection via modem and it took me forever to connect it to my mac book pro (MBP), time capsule and iphone. Everything was working fine till yesterday, the modem was connected to the time capsule and my MBP and iphone were connected to the time capsule via wifi and life was beautiful. Yesterday, by mistake I disconnected the modem, plugged it back in but could not reconnect the iphone to the time capsule wifi. I hooked up my MBP to the modem, went to network> assist me> and was able to get the MBP to connect to the modem and also to the time capsule as wifi (like before). The MBP works fine as wifi, it will only connect to internet with the ethernet cable or as wifi, but not both. If I set the ethernet on the MBP, then it says "airport has a self-assigned IP address -------- and will not be able to connect to the internet" and gives the same message if I connect successfully to airport using assist me and reboot the modem, then it works fine as wifi but ethernet stops and says "ethernet has a self-assigned IP address -------- and will not be able to connect to the internet". Anyways, I am ok using ethernet or wifi on the MBP, but my iphone does not connect to the time capsule at all, it detects it but does not connect to it. I have tried putting in the IP address, subnet mask, router, dns and search domain as static into the iphone using the MBP airport settings. If I enter these as static, the iphone connects to the time capsule but there is no internet. I have the aiport utility app on my iphone which gives a green light for both internet and the time capsule. But my iphone has a 3G sign at the top right, no wifi sign at all. I also changed to airplane mode and then tried to connect to the time capsule, no luck there. I also reset the network settings in the iphone but no luck. From earlier posts on this, I also checked the channel settings, it is both 5 and 2.4 gHz, so no luck there as well. Please help. I need wifi on my iphone to keep my bill down. Thank you so much.
I just want to add that I can connect the iphone to wifi at the office. So the iphone hardware is ok. Please help
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Devices (iPad, iPhone) no longer can maintain wifi connectivity with time capsule
My iPad and iPhone can no longer maintain wifi connectivity with time capsule. Time capsule has connectivity to internet via Macbook, but not other devices. This started after upgrade of devices to s/w 6.0. Does anyone know if that could impact connectivity?
Yes, this is often reported with iOS 6.. there are definitely more wireless problems.
I recommend you reset the TC in the following ways.
1. Change all names to SMB type.. ie short, no spaces and pure alphanumeric.. that includes the TC itself, wireless and hard disk. I recommend a different name for 5ghz so you can force clients to that band without auto voodoo affecting it.
2. Use WPA2 Personal security only.. 8-12 character pure alphanumeric passkey.
3. Lock the wireless channels.. particularly for 2.4ghz.. pick one of the channels, out of 1, 6, 11 as these are the only ones that do not overlap.. test each in turn for the best and most stable. TC should pick the best itself but that is voodoo and I am preferring to run the system without black arts. -
How do i connect my time capsule from outside my home? i dont have static ip
sorry about my english...
its been 4 months now and still I am not able to connect my time capsule via internet from outside . i have read enough forums and discussion but i am confused because every discussion has different answer. please anyone can explain me the simplest way to configure my time capsule so i can connect it from other computers. i am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
some questions.
1. is it possible to use time capsule as nas using dynamic ip address?
2. if yes how and where can i get exact detail about this.
3. how to connect my time capsule form my iphone,ipad or other computers . connect through ip address or something else?
4. is it any simple installation way to do this? i heard about bonjour and icloud but dont know how to connect through this.
please help me
thank you
sachini am using windows 7 64bit os.i am not advance user of networking so please explain me in detail.
Here is your primary issue.. you cannot connect with win7 ..
Windows only offers SMB protocol which just about every ISP.. all responsible ones ...block..
Time Capule offers AFP to internet and only AFP.
You need to use a Mac to connect.. then use BTMM and iCloud as there is no dyndns in the TC anyway. (Actually there is a dyndns but only for apple btmm use... you cannot access.
If you want to or have to use windows.. then get a proper vpn router that offers vpn endpoints to windows and has dyndns.. setup the TC in bridge behind the vpn router and access via vpn .. this is the only safe way of connecting using SMB. -
hello,
ik have a question about the hardware i wanna buy
i have a IMAC that is 3 years old and running on leopard snow 10.5, i want to upgrade the software from this mac to 10.6 and put 4GB workmemory into it, i have now 1GB.
I have ordered a MAC MINI SERVER leopard snow 10.6(also ordered a dvd superdrive, wireless typing, and a wireless mouse for the mac mini)
i have ordered a Time Capsule 2TB
i want to connect to the Time capsule this:
G-technologie 8 TB G-SPEED Q RAID-oplossing (hdtower)
UPC of EAN nr.: 705487185744 in the mac store
i want to connect to the Time Capsule this for my TV to play movies from the harddisktower connected to my time capsule:
LG DP1W MEDIAPLAYER/CENTER without harddisk build into it, with WiFi connection butt, i'm gonna use te 2.0 USB connection that is faster and stabile.
-Connecting the Time Capsule to the Internet
i'm also gonna use this: gear4 PG467 UNITY REMOTE(control everything with iphone)
i'm also want to connect by 2.0 USB my canon all in one foto printer, WiFi is not working properly and i have many times problems with connection my printer wireless.....
And for the future i also want to connect a Dymo Labelprinter by 2.0 USB
in total 7 usb connections: only the time capsule have one port, so i can split to more ports by a usb-hub????
Well i have another question: i want to store a movie database on the external harddisktower that is connected to the time capsule.....
How can... let me say: my sister, and father who live on 2 different adresses get access to the movie database and watch them at their own home?????
can i secure it with a password given to my sister or father that is only works for 1 file???? so that i get multiple passwords
how does this works??? to share/upload/download to the internet only to one person????
i hope someone can help me????hello,
ik have a question about the hardware i wanna buy
i have a IMAC that is 3 years old and running on leopard snow 10.5, i want to upgrade the software from this mac to 10.6 and put 4GB workmemory into it, i have now 1GB.
I have ordered a MAC MINI SERVER leopard snow 10.6(also ordered a dvd superdrive, wireless typing, and a wireless mouse for the mac mini)
i have ordered a Time Capsule 2TB
i want to connect to the Time capsule this:
G-technologie 8 TB G-SPEED Q RAID-oplossing (hdtower)
UPC of EAN nr.: 705487185744 in the mac store
i want to connect to the Time Capsule this for my TV to play movies from the harddisktower connected to my time capsule:
LG DP1W MEDIAPLAYER/CENTER without harddisk build into it, with WiFi connection butt, i'm gonna use te 2.0 USB connection that is faster and stabile.
-Connecting the Time Capsule to the Internet
i'm also gonna use this: gear4 PG467 UNITY REMOTE(control everything with iphone)
i'm also want to connect by 2.0 USB my canon all in one foto printer, WiFi is not working properly and i have many times problems with connection my printer wireless.....
And for the future i also want to connect a Dymo Labelprinter by 2.0 USB
in total 7 usb connections: only the time capsule have one port, so i can split to more ports by a usb-hub????
Well i have another question: i want to store a movie database on the external harddisktower that is connected to the time capsule.....
How can... let me say: my sister, and father who live on 2 different adresses get access to the movie database and watch them at their own home?????
can i secure it with a password given to my sister or father that is only works for 1 file???? so that i get multiple passwords
how does this works??? to share/upload/download to the internet only to one person????
i hope someone can help me???? -
Hi, I would be very grateful if someone could tell me how to disconnect internet connection in Time Capsule and reconnect without restarting the whole device?
The thing is that as I have a dynamic IP address, everytime I restart the internet connection my IP address changes. I sometimes need it to change, so I need to restart the connection. I don't know another way to restart the connection than restarting the whole Time Capsule.
Thanks!!
PD: the computer I use is Windows based, using the Airport Utility for Windows, but I also have a MacBook Pro I could use and an iPhone too.The utility in windows is very like Mac so the screenshots are from Mac as I don't have windows available now.
How this works depends on the setup of the TC.. which you did not tell us.. you cannot change anything if you do not have the TC as the main router in the network.
So on the internet tab you need to share a public IP address.
On the next tab where you set IP address.
Click the renew IP address.
It might work.. and it might not.. the problem is you are not disconnecting the network.. sometimes the hard disconnection is required before the address will renew..
What about unplugging the WAN port.. then click renew the IP which will fail.. then plug the wan back in again.
In the end it is easier and faster to power cycle the TC. -
Hello, we switched our home internet service from an ethernet modem to a wireless hot spot.
Do you know if there is a way to connect our time capsule to the hot spot?
Everything I read only suggests connecting through an ethernet cable. I'm hoping there is a way to do this.
Any help would be appreciated!
Thanks!!!No you can't join a wireless hotspot with a Time Capsule directly via it's 'join' option (tried and failed - well to be exact it kinda works but the Time Capsule's ethernet ports no longer work).
What you can do is buy an airport express and use it's 'join' option to connect to the iPhone's hotspot. Then you connect the airport express via ethernet to the time capsule (in bridge-mode).
You can then connect your computers to the time capsule via ethernet or use it's wireless function to set up wireless network (with a different name to that of the hotspot) that your wifi stuff can connect to.
Thingi -
I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages (no connection) sometimes when trying to connect devices to the wireless network. How do I fix? Sometimes devices cannot connect to the network because of conflicting IPs. I look on the Motorola and every device has a unique IP assigned but occasionally a device has taken the IP of another device. I have been writing down all the devices and the IPs they have been using. It happens more with PCs than Macs, ipads or iPhones.
If the Time Capsule is set up correctly in bridge mode, then it is the responsibility of the Motorola modem/router to provide the correct IP address assignments for all devices on the network.
Check to insure that the Time Capsule is correctly set up to operate in bridge mode as follows:
On your Mac, open AirPort Utility
Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Insure that the setting for Router Mode is configured to read "Off (Bridge Mode)"
Once you have confirmed that the Time Capsule is configured correctly, everything else is the responsibility of the Motorola modem/router as far as network routing and IP address assignments for devices.
If you continue to have IP address issues, then you should contact the Internet Service Provider (ISP) that provided the Motorola device to you and ask them to fix the issue. -
Trying to connect Airport time capsule to my leopard iOS mac. Downloaded software for time capsule for snow leapard/leopard but still says I need more software. What do I need? I have a 10.5.7 iOS (Leopard). It connects to wifi at speeds in the airport and has plenty of storage capacity and memory.
If your Time Capsule looks like this..
Please review the System Requirements to set up and administer the device.....
Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and Airport Utility 6.3 or higher
http://www.apple.com/airport-time-capsule/specs
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