SmartSound - What Is It & How Do I Use It?

For some time, there has been discussion on the use of SmartSound® with various versions of Adobe Premiere®. Often, there is a bit of confusion, as to what SmartSound is and how best to use it. I hope to provide some information on both the programs as well as the "Series," that make up SmartSound music.
First, here is some background. SmartSound’s programs come in basically three "flavors" now. First, there is QuickTracks for Premiere®. This is a plug-in for PrPro/PrE. It works from within the NLE program itself. Then, there are two versions of Sonicfire Pro®, which is a stand-alone program that is similar to QuickTracks, but offers so very much more in the way of power with the Strata Series® (and other Multi-track music) Series. One of these is the ExpressTracks® version, which is free with the purchase of any Strata Series disc., and the other is the full Scoring Edition®, which can be purchased separately, or upgraded free, if one has a registered copy of Sonicfire Pro 4 with S/N. While the basic function of the programs is similar, the mechanics can differ, as well as the final output.
Second, there is the music. It is grouped into several Series. All can only be used in the SmartSound software. The SmartSound® Music library is a very creative and flexible collection of royalty-free* music. It's the only music that gives video editors access to perfectly edited music from any SmartSound software or embedded technology.
Looking at it from one side, the Series are grouped by style, theme and mood. On the other side, they are grouped by the type of discs. At a basic level, there are three types of these discs:
Single Layer tracks: no Mood Mapping capability, however there are 22KHz, 44KHz and 48KHz single layer tracks (the Classical Suite albums are single layer 48KHz. Note that single-layer music cannot be used with Mood Mapping.
Multilayer tracks: all multilayer tracks have Mood Mapping, and there are only 44KHz and 48KHz multilayer tracks.
Some of the recent releases of the Strata Series discs, only contain the 48KHz versions Remember, only the 48KHz can contain Mood Mapping, and can only be used with Sonicfire Pro. For the QuickTracks plug-in, one would use the 44KHz version, and of course there is no Mood Mapping in QuickTracks.
All of the various Series also contain several variations on each "cut." The vast majority are original creations and the few that are "public domain" are original performances.
Generally, the price of the music Series goes up with both the quality (sample-rate) and with the multi-layer aspect. Still, "sales" do happen from time to time.
Ignoring the Mood Mapping feature for a moment, I’d like to talk about what SmartSound and Sonicfire Pro do, when used with the SmartSound music Series. These programs and this music will allow one to exactly tailor their soundtrack, and far beyond what one can do using loopology. The intros and outros can be specified. If you know the exact Duration of your Video, you can tailor your resulting score to that Duration.
With Sonicfire Pro, and a Strata Series multi-layer disc, one can tailor much more, than just the Duration of the music. This is where Mood Mapping comes in. With Mood Mapping there is almost unlimited control on what the same piece of music can sound like. Within the Mood Mapping control panel, one can use many Presets, but can also control virtually every aspect of the music. Imagine being able to take a full orchestral version of a piece of music, and then separating out just the violins, or just the brass section. Both versions of Sonicfire Pro can utilize Mood Mapping, but there are limitations on the ExpressTracks version, and even more power in the Scoring Edition, including Timing Control.
Now remember that I mentioned that QuickTracks for Premiere was a plug-in and that both versions of Sonicfire Pro are stand-alone applications. How does this affect how one uses them? Because of the plug-in nature, QuickTracks is launched from within Premiere via the New icon and SmartSound from the drop-down menu. This brings up the QuickTracks interface, where one can tailor the Duration, and the variation, of the piece, but also contains a link to a browser. In this browser, one can sort by various criteria, plus are also allowed a text Search function to use the notes with each music cut. There are also filters to limit ones view to criteria, such as Music on My Computer, Music Owned by Me, Music On SmartSound’s Web site and All.
As Sonicfire Pro is a stand-alone, one would first Export a "reference" AV file, to use when scoring. One day, I would love to see Sonicfire Pro as a plug-in for Premiere, so that this one step would not be necessary. The next best thing would be for Adobe to do a Dynamic Link to Sonicfire Pro. There is no need for any reference file with QuickTracks, as one is working in the Sequence’s Timeline.
When the purchased Series have been installed on one’s computer, it will contain a preview, regardless of whether the actual sound files are copied to that computer. One can work from the copied music files, or from the DVD discs. [Note: because of the limitation on QuickTracks to just the 22KHz and 44KHz music, installations usually do not have to be done separately, unless the user wants both the multilayer version installed and the single layer versions installed. Any single layer albums will only need to be installed once (with the exception of Classical Suites, since they have 48KHz and 44KHz, but if installed in Quicktracks first, the 44KHz versions will be available in Sonicfire Pro.)] Personally, I copy the DVD’s to my HDD’s, for quick and easy access. However, that is not necessary, if one does not mind placing the DVD into a drive.
If one does not wish to purchase one of the discs, the full library, they can still listen to the cuts, via the preview, and can purchase much of the music, by the cut, directly from SmartSound for download. This can allow one to use just the right cut, without having to invest in the full Library.
One of the real advantages to registering one’s SmartSound, besides notification of updates, is the notifications of the "sales." These usually offer select Series at greatly reduced rates. I find the "regular" prices to be in line with what one gets, but a sale makes it even better. My biggest problem has been that I now own most of the Series, and the ones that I do not own are ones that I will likely not use. It’s getting more difficult to take advantage of these sales, no matter how low the price has dropped - I already own it.
Last, SmartSound also has several Series of SFX too.
* Excludes public performance as part of a film released through major theatrical distribution or broadcast on national television. See our Professional Music End User License for details regarding these uses.
Note:
SmartSound, QuickTracks, Sonicfire Pro, ExpressTracks, Mood Mapping and Scoring Edition are all registered property of SmartSound Software, Inc.
Adobe Premiere is a registered property of Adobe Software, Inc.
SmartSound's Web site

Addendum: later versions of Premiere Elements now have the SmartSound Sonicfire Pro Express Tracks version (not the Scoring Edition) included, rather than the older QuickTracks module. This allows one to use the newer SmartSound Multi-Track discs, where the older QuickTracks module will only work with some of the older Multi-Track discs. The version of SmartSound Sonicfire Pro Express Tracks included is limited, vs the Scoring Edition (available for purchase), but allows for a lot of editing of SmartSound material. The installation is separate from the installation of the Premiere Elements installation, and involves a download of the Sonicfire Pro Express Tracks installer. It is also necessary to then apply the update to the Sonicfire Pro Express Tracks program.
I feel, however, that the Sonicfire Pro Scoring Edition, when used with the Multi-Track discs, is so very useful, that I recommend anyone, who is serious about creating custom soundtracks for their Videos, look closely at it, and also that they see the SmartSound tutorials (on the SmartSound Web site), to discover the power that it provides - it is like having a million variations for each Multi-Track song.
Hunt

Similar Messages

  • Hi what is ALE how it is useful for SAP CRM?

    Hi
    Experts can any body tell me what is ALE,SOAP,XML I know the full form Application linking and unabling but how it is useful for CRM Functional Consultants where it used in CRM Scenario?
    Venkat

    Hi Venkat,
    ALE is a integration Technology used to integrate SAP system with Non SAP Systems.
    <b>Definition</b>
    Application Link Enabling is the technical basis for integrating business processes in a distributed system environment. It includes developer and testing tools and preconfigured ALE Business Processes delivered in the standard R/3 Release. ALE has functions for managing messaging and for handling communication and application errors.
    <i>To find more details about ALE Just Check out the links:</i>
    <b>ALE/ IDOC</b>
    http://help.sap.com/saphelp_erp2004/helpdata/en/dc/6b835943d711d1893e0000e8323c4f/content.htm
    http://www.sapgenie.com/sapgenie/docs/ale_scenario_development_procedure.doc
    http://edocs.bea.com/elink/adapter/r3/userhtm/ale.htm#1008419
    http://www.netweaverguru.com/EDI/HTML/IDocBook.htm
    http://www.sapgenie.com/sapedi/index.htm
    http://www.sappoint.com/abap/ale.pdf
    http://www.sappoint.com/abap/ale2.pdf
    http://www.sapgenie.com/sapedi/idoc_abap.htm
    http://help.sap.com/saphelp_erp2005/helpdata/en/0b/2a60bb507d11d18ee90000e8366fc2/frameset.htm
    http://help.sap.com/saphelp_erp2005/helpdata/en/78/217da751ce11d189570000e829fbbd/frameset.htm
    http://www.allsaplinks.com/idoc_sample.html
    http://www.sappoint.com/abap.html
    http://help.sap.com/saphelp_erp2004/helpdata/en/dc/6b835943d711d1893e0000e8323c4f/content.htm
    http://www.sapgenie.com/sapgenie/docs/ale_scenario_development_procedure.doc
    http://edocs.bea.com/elink/adapter/r3/userhtm/ale.htm#1008419
    http://www.netweaverguru.com/EDI/HTML/IDocBook.htm
    http://www.sapgenie.com/sapedi/index.htm
    http://www.allsaplinks.com/idoc_sample.html
    <b>ALE/ IDOC/ XML</b>
    http://www.sapgenie.com/sapgenie/docs/ale_scenario_development_procedure.doc
    http://www.thespot4sap.com/Articles/SAP_XML_Business_Integration.asp
    http://help.sap.com/saphelp_srm30/helpdata/en/72/0fe1385bed2815e10000000a114084/content.htm
    For CRM Functional Consultant interaction of the CRM system with other SAP and Non-SAP system is a major issue. The consultant takes care of all the details and suggests the possible Integration Technology with the help of a technical consultant. This depends on the CRM scenario as what data ( master, customizing, transaction) you want to transfer to the system.
    All these basically falls under the different integration technologies.
    Thanks,
    Samantak.
    <b>Rewards points for useful answers.</b>

  • What is 'changeip'. how do I use it?

    I have just set up a MacPro with dual NIC's and followed Apple's recommended install of having a modem/internet on en0 and switch/LAN on en1. During the install process I did as requested and entered out ISPs settings on en0 and progressed with the rest of the install. I have DNS errors, and also keep seeing our ISPs (instead of our server's) details showing up through the server in places like sharepoints.
    Searching the threads here I see members with similar problems who are being told to use 'changeip'.
    I am a complete newbie, I don't understand commandline. What I'm looking for is a basic 'do this, then this' type response to help make our server happy.
    Here's the error:
    Aug 8 08:19:27 xserver servermgrd: servermgr_dns: configured name and reverse DNS name do not match (xserver.local != dsl-217-155-192-186.zen.co.uk), various services may not function properly - use changeip to repair and/or correct DNS
    Aug 8 08:19:48 xserver servermgrd: servermgr_dns: no name available via DNS for 192.168.2.1
    Aug 8 08:19:48 xserver servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
    Can anyone shed any light here please?

    No, Apple doesn't recommend that as a "always do this" procedure. What was your specific goal ?
    Especially if you're completely new to this, let your router take care of NAT for you.
    With all due respect your company should consider hiring someone, there are too many things you need to learn all at the same time. If you were tasked with driving a bus for a company event, you'd decline if you'd never driven manual transmission before, let alone lacked a driver's license (and experience) qualifying you to drive a bus.
    Start by reading through Apple's server documentation.
    Next, "google" for bash/shell tutorials, there are many.
    Here's one
    http://developer.apple.com/documentation/OpenSource/Conceptual/ShellScripting/in dex.html
    For anyone wanting to manage a server, be it Apple's OS X or other bsd/unix/linux OS, knowing the "commandline" is an essential part of your toolkit.
    I do mean essential.
    With OS X Server, command-line ability will often allow you to make a quick fix where without it you'd be faced with a wipe-and-reinstall.
    At this point, you may do best to do just that, after re-planning your server configuration and learning some DNS fundamentals.
    http://www.oreilly.com/catalog/dns5/
    http://www.zytrax.com/books/dns/ch1/
    OS X Server must have working forward and reverse DNS entries for its FQDN. You don't have to run DNS on your OS X Server itself if you have existing DNS servers.

  • What is breakpoint .How it is used to debug code.

    Hi gurus
    Explain with a scenario so I can understand completely.
    In simple terms I don’t know ABAP
    Greetings

    Hi george,
    Break-point is the command to stop your program when your program is running, by the break-point you can check further wether there is mistake in logic.
    Such as you have calculation about profit, suppose to be, the profit must be less than some point,, but somehow the result coming not like what you expect. Then you check to the input data, but it's correct, so it must be something wrong in logic. So you must check it by break-point.
    The usage is very simple, in the part of program you wanna check, you just type sintax : break-point. then run the program,
    Then when your program's running, the program will stop in there, then you can go on debugging by pressing F5.
    Hopefully it can helps you a lot ..
    Regards,
    Niel.
    (Many thanks for any points you choose to assign).

  • How can I use 2 Apple IDs in Itunes? I have 2 IOS Devices. They each have there own AppleID. What is the proper way to sync both of them to Itunes?

    How can I use 2 Apple IDs in Itunes? I have 2 IOS Devices. They each have there own AppleID. What is the proper way to sync both of them to Itunes? I wanted my teenager's AppleID to be different from mine so that she couldn't charge stuff to my AppleID, therefore I created me another one. Now when I go to Sync either device, it tells me that this IOS device can only be synced with one AppleID. Then I get a message to erase it, not going to do that, lol. If I logout as one ID and login as the other, will it still retain all synced information on the PC from the first IOS device? If I can just log in out of the AppleID, then I have no problem doing that as long as the synced apps, music, etc stays there for both. I am not trying to copy from one to the other, just want to make sure I have a backup for the UhOh times. If logging in and out on the same PC of multiple AppleIDs is acceptible then I need to be able to authorize the PC for both devices. Thanks for the help. I am new to the iOS world.

    "Method Three
    Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
    This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
    I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks

  • HT204053 i RECENTLY PURCHASED ANOTHER IPHONE.  MY INTERNET IS NOT WORKING.  I JUST CREATED AN APPLE ID.  WHAT'S NEXT?  I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES.  HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

    I RECENTLY PURCHASED ANOTHER IPHONE.  MY INTERNET IS NOT WORKING.  I JUST CREATED AN APPLE ID.  WHAT'S NEXT?  I NOW HAVE TWO DIFFERENT ACCOUNTS WITH DIFFERENT USER NAMES.  HOW CAN I USE ONLY ONE ACCOUNT FOR ITUNES, ICLOUD APPLE ID ETC???

    Welcome to the Apple community.
    iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
    For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID.

  • How do I use the "What's Here" function in Google Maps on my Mac?

    Being a new convert to Mac I was used to using right-click to access the "What's Here?" function in Google Maps on my old Windows PC. How do I use it on the Mac?

    Click on the Up Next icon (ringed in my screenshot):
    then on the Clear button:
    and Hey presto!

  • I am traveling to India, north and south, with my ipad 2, G-3. It is activated by AT and T. How do I use it in India? Do I need to purchase a sim card there and if so what kind? Would they be available in the Delhi airport or where else in central Delhi?

    I am traveling to India, north and south, with my ipad 2, G-3. It is activated by AT and T. How do I use it in India? Do I need to purchase a sim card there and if so what kind? Would they be available in the Delhi airport or where else in central Delhi?

    Also in order not to pay a fortune for the service is it better to acquire if needed a SIM card only once there?
    Check with your carrier about roaming charges.  They are usually prohibitive.  Best to get a local SIM.

  • How do I use my MacBook Pro to watch exactly what my digital cable box would send to my TV?

    How do I use my MacBook Pro to watch exactly what my digital cable box would send to my TV?

    You could use Elgato Systems' EyeTV product to view external video sources on your MBP.
    There is additional cost involved, but it would achive what you want. You can buy the Hybrid product, and connect your external DVD player via Composite (red, white and yellow connectors) to your MBP via the EyeTV.
    http://www.elgato.com/index.php?file=products_eyetvhybridna&PHPSESSID=3c4e16afe5 0303162b285a6f70791f86

  • I got an iphone from Hong Kong which is locked one. Can anyone explain me what does a locked iphone means. How do I use it in India now, with my own sim card. How do I unlock it???

    I got an iphone from Hong Kong which is locked one. Can anyone explain me what does a locked iphone means. How do I use it in India now, with my own sim card. How do I unlock it???

    If your iPhone is locked to a wireless provider, only that wireless provider
    can unlock it. Contact the wireless provider in Hong Kong to see if they
    offer unlocking and if you qualify.
    If your iPhone is locked to an AppleID that you do not know, return it for
    a refund as it is useless. Only the person whose AppleID was used for
    activation can remove the lock. There is no workaround for Activation Lock.
    If neither of the above is what you are facing, provide more detail so someone
    may offer a solution.

  • How can i use microsoft office on the mAC - what app do i purchase? help?!!

    how can i use microsoft office on the mAC - what app do i purchase? help?!!

    What aspect of Microsoft Office? Office is a suite of programs... Word, Excel, Powerpoint, etc.
    You've got several potential options. Libre Office and Open Office (both googleable) are 'open source,' free, downloadable programmes that will open most MS Office programmes and perform many of the functions of MS Office. Might be an idea to have a look round for reviews (etc) first, to see if they sound like they'll match your needs.
    If you're keen to use the App Store, there's Apple's own suite of programmes: Pages, Numbers and Keynote. They're a word processor, spreadsheet programme, and presentation-type programme with similar functions to Word, Excel and Powerpoint respectively. They're pretty good for most functions, and are better integrated with Macs than MS programmes. They're excellent programmes for what they do, and relatively cheap (about £14 each?).
    But if you're heavily reliant on MS, want ALL the bells and whistles of MS, or need to regularly transfer files between MS programmes on other computers and your laptop / desktop computer, then they might not be the best of ideas. Keynote - IME - can have some difficulties in transferring formatting to Powerpoint.
    Finally, there's MS Office Mac 2011. You can't download MS Office from the App Store, but can order the CDs from most online stores (including Apple's own store). It might be worth price hunting - if you're a student, you can usually find the programmes relatively cheap (£38 at the moment on Software4Students, though you'll need to belong to an academic institution / have a UK .ac email address). Apple's own prices on MS software are unlikely to be the best prices out there (though the product will be identical).
    MS Office includes Word, Excel and Powerpoint in the basic version. The slightly more expensive version (which, I think, is the £38 one on S4S) includes Outlook. Which - IME - is far more of a nuisance than Apple's native Mail programme.
    (I should probably add - I'm an academic. I own both Apple's own programmes, and MS Office 2011. I tend to use the MS programmes more, if only because they're the ones that other people tend to use, and transferring between Apple and MS programmes is a minor inconvenience. Pages also lacks Garamond, my favourite work font. The Apple progs are, however, far more beautifully integrated, and would be MORE than good enough for most users...)

  • How can I use my array in another method.... Or better yet, what's wrong?

    I guess I'll show you what I am trying to do rather and then explain it
    public class arraycalc
    int[] dog;
    public void arraycalc()
    dog = new int[2];
    public void setSize(int size)
    dog[1] = size;
    public int getSize()
    return dog[1];
    This gives me a null pointer exception...
    How can I use my array from other methods?

    You have to make the array static. :)
    Although I must admit, this is rather bad usage. What you want to do is use an object constructor to make this class an object type, and then create the array in your main class using this type, and then call the methods from this class to modify your array. Creating the array inside the other method leads to a whole bunch of other stuff that's ... well, bad. :)
    Another thing: Because you're creating your array inside this class and you want to call your array from another class, you need to make the array static; to make it static, you must make your methods static. And according to my most ingenious computer science teacher, STATIC METHODS SUCK. :D
    So, if you want to stick with your layout, it would look like:
    public class arraycalc
         static int[] dog;
         public static void arraycalc()
              dog = new int[2];
         public static void setSize(int size)
              dog[1] = size;
         public static int getSize()
              return dog[1];
    }But I must warn you, that is absolutely horrible code, and you shouldn't use it. In fact, I don't even know why I posted it.
    You should definitely read up on OOP, as this problem would be better solved by creating a new object type.

  • How do I use the following code in such a way that it will display what is indicated by the word "echo"?

    if(exist chrome.exe $true) 
    echo internet is ready 
    else 
    echo get chrome!!
    I want to use the above script to cause the shell to display either "internet is ready" or "get chrome!!" depending on whether or not a user has Chrome but the shell keeps giving the following error message.
    Missing statement block after if ( condition ).
    At line:2 char:1
    What is a statement block, and how do I use it to display the text?

    This might work okay in .BAT but I don't think so much in Powershell. You are trying to do an IF ( ) statement, but you have no parameters after that.
    A pancake of how an IF statement works in Powershell:
    If (statement -like "True") { Script info if condition is true } else { script info if condition is false }
    In your case, you need to test the path of Chrome to see if it exsists. I don't have Chrome installed, but I do have IE. You just need to change the path to where the Chrome.exe is installed.
    ps - the Echo equiv in Powershell is Write-Host
    $TestBrowser = Test-Path "C:\Program Files (x86)\Internet Explorer\iexplore.exe"
        if ($TestBrowser -like "True")
            Write-Host the internets is ready!
        else
            Write-Host the internets is not ready
    Similiarly, you don't need to use $TestBrowser in your If ( ) statement, you can just use the operational param $?, which should return true or false depending on the last error message.

  • How can I use my old imac24" 2008, with my. New iMac 21,5" as a monitor? What camble do I need ? new iMac

    How can I use my old mac 24" as a second monitor? What cable do I need?

    https://discussions.apple.com/docs/DOC-6351 may offer some techniques.

  • What is this hidden "feature" in mobile Safari for and how can I use it?

    OK, one day, like any geek would, I was in the car messing with my iPod touch. I was playing in Safari, typing in email addresses and such to get the exciting "WARNING - PHISHING SITE" screen. So I then tried typing "/" into the address bar, and when I hit "go", something interesting happened. The "/" changed to "file:///", and it tried to load it, but then popped up with an error message that said "This page could not be opened because it is a local file". Now I'm not new to the "file:///" thing, and I've used it to access folders using Chrome that Explorer wasn't showing for some reason. So, what if that tag used for? Obviously Apple has a use for it somehow since they included a little shortcut to get to it. I'll post some screenshots below so you can see what everything looks like:
    So if this happens to have any use at all, I'd like to know about it!
    I also asked this question over here:  http://lockergnome.net/questions/157444/what-is-this-hidden-feature-in-mobile-sa fari-for-and-how-can-i-use-it

    That is a shortcut for opening a file locally stored on the iPod. This is not really useful since iOS does not permit such access to its file sustem.

Maybe you are looking for

  • How do i transfer files from one mac to another?

    how do i transfer my files from one mac to another mac?

  • I just updated to the iPhone 5 after having the 3GS, how can I get my ringtones on my new phone?

    How can I get them to transfer over?  My boyfriend tried with his old phone (same model) to the iPhone 5 and seems to have lost his. Any help will be appreciated!

  • The Infamous Jigsaw Puzzle...

    Hey everybody, So I came along an old thread in the 'Flash' section of the board that was asking about a link to a jigsaw puzzle tutorial (Action Script 1). Here is the link: http://www.adobe.com/support/flash/action_scripts/actionscript_tutorial/act

  • Problem resetting mysql root password

    I have install 5.5.20 from mysql from the TAR file. that install was done from an admin user by the name of mysql. Using the mysql user, I have reached a point where I am unable to reset the root password. I have tried both method of resetting the pa

  • Re: Multiple Accounts

    Sorry to repost again, but I am new to this, Right now I am totally frustrated with bt and just neet to vent. It looks like I have an old online telephone account with bt which means now I have bt vision I am unable to get BT sport and bt cloud becau