SmartView 11.1.1.3 fails to connect to Provider Services

Question

Hi All,
When I try this URL http://<ourservername>:13080/aps/smartview, I get the following:
Hyperion Provider Services
That's it!
On a different server of ours, we see this additional information below the Hyperion Provider Services e.g.
Hyperion Provider Services - Release 11.1.1.2.00 Build 117
ESS_ES_HOME: C:\Hyperion\products\Essbase\aps
domain file: C:\Hyperion\products\Essbase\aps/data/domain.db
essbase.properties: C:\Hyperion\products\Essbase\aps/bin/essbase.properties
log console enabled: false
log file enabled: true
log level: WARN
log file name: C:/Hyperion/logs/aps/apsserver.log
is trace enabled: false
Any ideas why this is happening? I have reconfigured the APS server (and it installed fine), but the same issue remains. I can't connect smartview to this server?
Cheers
Derm.

Answer 1

YoGesH wrote:
Let's check if the configuration is fine.
Are you ab;e to connect is to any of the below data sources, depending on products installed:
Essbase: http(s)://<servername>:13080/aps/SmartView - No, this is the one I have issues with...
Financial Management: http(s)://<servername>/hfmofficeprovider/hfmofficeprovider.aspx - No not installed
Hyperion Enterprise: http://<servername>/heofficeprovider/heofficeprovider.aspx - No not installed
Planning: http(s)://<servername>:8300/HyperionPlanning/SmartView Yes see below
Hyperion Planning Server for SmartView
Smartview Installer Version: 11.1.1.3.00
Download SmartView+
Download Offline link+
Reporting and Analysis: http(s)://<servername>:19000/workspace/browse/listxml - No not installed
Hi analysis above...
Thanks
Derm.