Smartview 11.1.2.2.300 question

I have a executive who has been having issues with the recent plugin of smartview. I asked if she can explain to me what is going on and this is what she had given to me. Any help would be appreciated.
"It’s erratic, columns are reformatted on the fly every time we refresh a file. My own files open as read only, formulas don’t recognize my desktop".
Thank You

In the smartview options there is an option to "adjust column width" does she have that checked or unchecked? If its checked uncheck it and before clicking ok click the down arrow beside it and set those smartview options as the default. I would need more information on the formula issue.

Similar Messages

Smartview 11.1.2.2.300 Essbase Server & APS Compatibility

We want to add LRO's to data cells, but we can't get it working. As stated in the thread title, we use Smartview 11.1.2.2.300 and Essbase Server 11.1.2.1.00.
The core of the problem is that the 'Linked objects' button in the Essbase-ribbon in Excel can't be clicked somehow. Every function of Smartview is working fine, just the Linked Objects function doesn't work. Do we have to enable this function on the Essbase Server-side, or can we fix this problem in another way?
Thanks in advance!
Edited by: AsjenW on Oct 15, 2012 4:58 PM

I've discovered that the other functions of the latest Smartview release also don't work. Our guess is that Essbase Server and APS also need to be updated. The question is: to which version? Which patches should be applied, does anybody know that?
Thanks in advance.

SmartView 11.1.2.2.300-issues

We are using SmartView 11.1.2.2.300(along with essbase version 11.1.2.1 in the background), and we are facing several issues for which Oracle hasn't been able to provide a resolution so far. So, I thought of checking with other users' experience here:
Whenever we try to zoom in to bottom level or all levels, we get the following error:
"The request timed out. Please contact your administrator to increase the netdelay and netretrycount settings".
Here is what we have tried(in vain) so far:
1.In httpd.conf file:
Timeout 6000
KeepAliveTimeout 150
2. In essbase.properties file Change this:
olap.server.netSocketTimeOut=2000
For version 11.1.2.x, the default location is "\Oracle\Middleware\user_projects\epmsystem1\httpConfig\ohs\config\OHS\ohs_component"
3. HYSLWeblogic.conf/mod_wl_ohs.conf (see above for version/locations):
Append the following to the APS configuration setting:
<LocationMatch^ /aps>
SetHandler weblogic-handler
WeblogicCluster servername:13080
Idempotent OFF
WLSocketTimeoutSecs 6000
</LocationMatch>
4.In essbase.properties file, please make the following changes.
olap.server.netSocketTimeOut=2000
5. I would suggest you to increase the value of the below DWORD to 600000 (in milliseconds) and reboot the client machine.
a. KeepAliveTimeout
b. ServerInfoTimeout
6. Please try increasing the Netdelay to 2000 and Netretrycount to 2500 on both Essbase and APS server and restart the services respectively and verify the status of the issue.
We still get the error. We have our essbase(and APS) on Virtual machines. Has anybody seen this kind of behavior before?
I remember fixing the same issue in Smartview version: 11.1.2.0, with solution number 6 above.
Thanks.

Seeing another error in the aps.log now:
[2013-01-15T14:07:37.040-06:00] [AnalyticProviderServices0] [ERROR] [] [oracle.EPMOHPS] [tid: 11] [userId: <anonymous>] [APP: APS#11.1.2.0] [URI: /aps/SmartView] Write failed: Broken pipe[[
java.net.SocketException: Write failed: Broken pipe
     at com.essbase.smartview.xml.XMLWriter.write(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.writeEsc(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.characters(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.characters(Unknown Source)
     at com.essbase.smartview.xml.XMLResponse.list(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeList(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeRange(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeSlice(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGrid(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGrid(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGridResponse(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeExecuteGridResponse(Unknown Source)
     at com.essbase.smartview.admin.EssbaseProvider.executeGrid(Unknown Source)
     at com.essbase.smartview.admin.ApsHandler.executeGrid(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:216)
     at org.apache.commons.digester.SetNextRule.end(SetNextRule.java:217)
     at org.apache.commons.digester.Rule.end(Rule.java:255)
     at org.apache.commons.digester.Digester.endElement(Digester.java:1222)
     at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:603)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2938)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
     at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
     at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
     at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:121)
     at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
     at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:523)
     at weblogic.xml.jaxp.WebLogicXMLReader.parse(WebLogicXMLReader.java:134)
     at weblogic.xml.jaxp.RegistryXMLReader.parse(RegistryXMLReader.java:173)
     at org.apache.commons.digester.Digester.parse(Digester.java:1786)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.EssbaseSmartView.doPost(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:821)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
     at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
     at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
     at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
     at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
     at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
     at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
     at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
     at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
     at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
     at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
     at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
     at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
     at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
     at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: java.net.SocketException: Write failed: Broken pipe
     at jrockit.net.SocketNativeIO.writeBytesPinned(Native Method)
     at jrockit.net.SocketNativeIO.socketWrite(SocketNativeIO.java:46)
     at java.net.SocketOutputStream.socketWrite0(SocketOutputStream.java)
     at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
     at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
     at weblogic.servlet.internal.ChunkOutput.writeChunkTransfer(ChunkOutput.java:568)
     at weblogic.servlet.internal.ChunkOutput.writeChunks(ChunkOutput.java:539)
     at weblogic.servlet.internal.ChunkOutput.flush(ChunkOutput.java:427)
     at weblogic.servlet.internal.CharsetChunkOutput.flush(CharsetChunkOutput.java:298)
     at weblogic.servlet.internal.ChunkOutput$2.checkForFlush(ChunkOutput.java:648)
     at weblogic.servlet.internal.CharsetChunkOutput.write(CharsetChunkOutput.java:200)
     at weblogic.servlet.internal.ChunkOutputWrapper.write(ChunkOutputWrapper.java:148)
     at weblogic.servlet.internal.ServletOutputStreamImpl.write(ServletOutputStreamImpl.java:148)
     at java.util.zip.DeflaterOutputStream.deflate(DeflaterOutputStream.java:161)
     at java.util.zip.DeflaterOutputStream.write(DeflaterOutputStream.java:118)
     at java.util.zip.GZIPOutputStream.write(GZIPOutputStream.java:72)
     at sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:202)
     at sun.nio.cs.StreamEncoder.implWrite(StreamEncoder.java:263)
     at sun.nio.cs.StreamEncoder.write(StreamEncoder.java:106)
     at java.io.OutputStreamWriter.write(OutputStreamWriter.java:190)
     at java.io.BufferedWriter.flushBuffer(BufferedWriter.java:111)
     at java.io.BufferedWriter.write(BufferedWriter.java:125)
     at com.essbase.smartview.xml.XMLWriter.write(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.writeEsc(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.characters(Unknown Source)
     at com.essbase.smartview.xml.XMLWriter.characters(Unknown Source)
     at com.essbase.smartview.xml.XMLResponse.list(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeList(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeRange(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeSlice(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGrid(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGrid(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeGridResponse(Unknown Source)
     at com.essbase.smartview.xml.XmlRequestResponse.writeExecuteGridResponse(Unknown Source)
     at com.essbase.smartview.admin.EssbaseProvider.executeGrid(Unknown Source)
     at com.essbase.smartview.admin.ApsHandler.executeGrid(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:216)
     at org.apache.commons.digester.SetNextRule.end(SetNextRule.java:217)
     at org.apache.commons.digester.Rule.end(Rule.java:253)
     at org.apache.commons.digester.Digester.endElement(Digester.java:1222)
     at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:601)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1782)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2938)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
     at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
     at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)
     at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
     at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)
     at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
     at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)
     at weblogic.xml.jaxp.WebLogicXMLReader.parse(WebLogicXMLReader.java:133)
     at weblogic.xml.jaxp.RegistryXMLReader.parse(RegistryXMLReader.java:173)
     at org.apache.commons.digester.Digester.parse(Digester.java:1785)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.XmlHandler.invoke(Unknown Source)
     at com.essbase.smartview.xml.EssbaseSmartView.doPost(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
     at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
     at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
     at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
     at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
     at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
     at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
     at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
     at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
     at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
     at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
     at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
     at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
     at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
     at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
     at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
     ... 9 more
[2013-01-15T14:07:37.040-06:00] [AnalyticProviderServices0] [ERROR] [EPMOHPS-50165] [oracle.EPMOHPS] [tid: 11] [userId: <anonymous>] [APP: APS#11.1.2.0] [URI: /aps/SmartView] Time elapsed to complete the processing of the request:. took: 945,149 ms[[

Smartview 11.1.2.2.300 with Essbase 11.1.1.3

Hi,
I´m having problems connecting Smartview 11.1.2.2.300 with Essbase 11.1.1.3
Can anyone help me with this issue?
I've been looking in the forum, but I haven´t found answers to solve the problem.
Thanks in advance.

I'm using private connection. The error is "Common Provider null datasource error".
I went to Doc 1470962.1 and it says the solution are: Both Essbase and Provider Services must be at least 11.1.1.3.500 or greater.
So, I think I have to patch both Essbase and APS to solve the issue, but I don't know what patches are and what's the impact applying those patches.
Thanks!

Refresh all worksheet not working in smartview 11.1.2.2.300

Hi All,
We have a excelsheet report which contain multiple sheets in it. These all sheets have essbase report using HsGetValue formulas. Now when we are clicking on 'Refresh all worksheet' its not working however single sheet refresh works. Can you anyone please sugget what will be the issue?
Thanks,

Hi,
I didn't understand your first question. Can you please explain it more?
In smartview log I'm getting below error-
[2015-02-17T19:07:32][SVC][ERROR:1][SVC10000][SVC][ecid: be2ca10d-c2a6-4146-b8d0-21ec0852f46a,0]Registry write operation failed (System.NullReferenceException): Object reference not set to an instance of an object.
at B8CEB14D_B26A_48bf_80BC_18D4B75F6D5F.ExtensionUpdater.GetBoolSetting(String strName)
Thanks,

SmartView 11.1.2.2.300 (Build 070) 64-bit Help

Hello everyone.
First, I am not an "IT guy" so please bare with me as I am not technical but need help. :)
I am running Windows 7 64-bit Professional and Excel 2010 64-bit. I installed Oracle Smart View for Office, Fusion Edition 64-bit as an add-in within Excel.
I have worked with our "Hyperion Admins" to connect to the right server so that my "private connections" are set correctly (hopefully that makes sense).
However, when I attempt to refresh my Smart View query I end-up retrieving no data. The "refresh" button under "Smart View" in Excel will proceed as a refresh is occurring but then not return data (I know this Smart View template works as I've used it many times on 32-bit Excel).
Our admins have informed me that I cannot use 64-bit Smart View because our "server" is on a 32-bit O/S (or something similar to that). To me, the logic doesn't make sense and I'm hoping that there is a solution the admins are not aware of.
Happy to answer any questions and appreciate any help.
PS - I have to use Excel 2010 64-bit in order to work with the large data sets I use with non-Smart View work.

First, repost this in the Smart View forum as the product managers for Smart View monitor that forum and you are likely to get a better answer. When you say doesn't return data, have you made sure navigate without data is turned off? Even Microsoft says don't use 64bit office unless necessary for specific purposes. I don't think it matters if the server is 32 bit or 64 but I don't know

Equium L10-300 - Question about BIOS password

Hey all hope you can help a new user please.
Had a customer bring in an Equium L10-300 notebook. Somehow a password has been put on the BIOS and the boot up so I cannot do anything with it. I cannot boot from a CD and Ive tried a USB floppy, it looks at the floppy once and then just carries on to the password area. I was going to attempt a BIOS flash you see.
Im guessing maybe taking the bios battery out might help? But not sure where it is or how to get to it. Any links to manuals etc would be nice. Ive read that some newer Toshibas have special security chips now that hold the passwords etc.
Any help would be great thanks, really need to get this fixed.
Mark

Hello Mark
If you have customer I presume you work for one authorized service. The fact is that every authorized service has exact description how to remove BIOS password on each notebook model.
So if you are trying to remove BIOS password I cannot imagine you work for some baker. So much about your job.
Other important thing is that BIOS removal procedure is kind of top secret information and cannot be theme for public discussion. This information cannot be posted here. This will be great help for all people who try to enter stolen notebooks. Do you agree with me?
If your customer needs professional help send him to nearest Toshiba authorized service provider. They will know how to remove BIOS password.

Saving Data Options in SmartView 11 1 2 2 300

Hi
I understand the Data Options in the Smart View 11 1 2 2 are not global and need to set for each sheet.
my business users toggle between adhoc analysis and forms in the same worksheet.
The data options are creating more work as it changes between tabs.
For example assume that my user is in tab 1 using Planning web form and he disabled the suppress missing option and then he goes to tab2 and does the adhoc analysis where this options are disabled.
when he comes back to tab 1 the options which he selected are gone. He has to disable them again.
Is there anyway where I can save this data options on server level.
Thanks
Praveen.

How funny, Having the options global was a huge pain point from switching from the Add-in to Smart View. People hated the options being global. The Options are sheet level now meaning they are kept on the sheet so if you have suppress missing on one sheet and go to another you can turn that off and the suppress missing will stat on the first sheet.
If you want to create default formatting for any new sheet that is created, go into options and set the options to what you want new sheets to start as. Then instead of just hitting OK, drop down the little arrow next to the OK button and select save as default. Now any new sheet created will start with the options you selected.

SmartView 11.1.2.2 Crashes when attempting to access "Options"/"Formatting"

Hello all -
We are encountering a problem with SmartView 11.1.2.2 installed on a virtual machine. When the user goes to the Formatting tab after clicking the Options on the SmartView ribbon, their Excel crashes every time. We have other users who have non-virtual machines who are not experiencing this problem. All installations we've looked at had administrator rights to install. All installations are Windows XP with Excel 2007. Has anyone encountered a similar problem with VMs? Alternatively, is there some setting in Excel that could be generated this crash?
Thanks,
-Rob

This has been logged in as a known issue.
BUG 14097438 - IN SV CHECK THE "PRESERVE FORMULA ON POV CHANGE" OPTION THEN CRASHES EXCEL 2007
BUG 14146522 - EXCEL CRASHES AFTER ENABLING "PRESERVE FORMULA ON POV CHANGE" UNDER SMARTVIEW OP
The issue has been fixed in Smartview 11.1.2.2.300.
HTH
-Jasmine.

Hyperion planning data form in smartview: problem with summary time period

We are using Planning ver. 11.1.2.2.300.20 and smartview 11.1.2.2.300 (build 070)
We use common Data Form:
In columns: Periods (Descendants including YearTotal - with no checkbox on start expanded)
In Rows :accounts
In some of our users computers,
When they open Data Form in Excel (with Smart View) - its appears very strange:
Summary Accounts are displayed as level 0 account in the summary Period columns (i.e. not in grey) and permit entering data.
In addition when Entering data in summary time period (i.e. Year or Quarter),
strangely, the data doesn't spread to the descendants months (level 0) .
This phenomenon occurs just in few of the computers.
Please help, how can we overcome this problem?
Thanks and Regards
Tami Kedem

Hi Celvin,
Thanks for your rapid response!
All computers have the same version of planning and smartview.
The computers where the Periods spreading and aggregation properties in Data form are not working,
do work wonderfully when opening the Data forms in the web.
I've tried everything, (remove suppressing, validations etc.):
In all kind of data forms the spreading and aggregation properties on summary time periods are not working in smartview -
and summary accounts on rows are not displayed in grey and permit entering data.
We remove and reinstall MS-Office (2007) from the problematic computers, but it didn't help.
Do you know if there is any kind of settings or softwares that might cause this phenomenon
i.e. interrupts the smartview translation of the web Data Forms.
Thank and best regards,
Tami Kedem

SmartView 11.1.2.2-drill down with attribute dimensions

In Smartview 11.1.2.2.300, we have noticed that if we exclude attribute dimensions from our report, then we are able to drill down to Bottom level on all our reports; but if there are attribute dimensions listed, then it throws errors. Is it an option to drill down to bottom level, while keeping the attribute dimensions in the report? Thanks.
Edited by: 937685 on Jan 17, 2013 9:35 AM

According to Oracle that still relates to a timeout error: SmartView Error "XML Load Error: DTD is prohibited [ID 1059964.1]
Update the registry on the client machine with the following settings:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
"ReceiveTimeout"=dword:00075300
"KeepAliveTimeout"=dword:000493e0
"ServerInfoTimeout"=dword:000493e0
You may need to reboot, I've seen it make a difference without the need.
Is this an FDM connection?
Anyway try that.
Steve

Only importing 3 of 20 questions in the GIFT file

I followed Vish's instructions carefully on how to import the GIFT files into adobe captivate 7. I used a txt format. There are 20 questions, but it keeps stopping the import after question 3 and putting in a result side. I cannot see a syntax error in my document. What could possibly cause this problem? I spent so much time on formatting 300 questions and answer sets.

Hi there, I see that the problem was that the txt file had to be encoded as a UTF-8 format. Thank you

64-bit Smart View + Excel 2010 64-bit Issues - Help Please

Hello everyone.
First, I am not an "IT guy" so please bare with me as I am not technical but need help.
I am running Windows 7 64-bit Professional and Excel 2010 64-bit. I installed Oracle Smart View for Office, Fusion Edition 64-bit as an add-in within Excel.
I have worked with our "Hyperion Admins" to connect to the right server so that my "private connections" are set correctly (hopefully that makes sense).
However, when I attempt to refresh my Smart View query I end-up retrieving no data. The "refresh" button under "Smart View" in Excel will proceed as a refresh is occurring but then not return data (I know this Smart View template works as I've used it many times on 32-bit Excel).
Our admins have informed me that I cannot use 64-bit Smart View because our "server" is on a 32-bit O/S (or something similar to that). To me, the logic doesn't make sense and I'm hoping that there is a solution the admins are not aware of.
Happy to answer any questions and appreciate any help.

JDN wrote:
We had a similar experience as JTF, HsGetValues would not work but the AdHoc function worked fine. I put in an SR with Oracle and they refereced the below document. We ended up having IT install 32 bit office on the machine along with 32 bit Smartview (11.1.2.2.300) and now it is working fine.
Regards,
Jason
Some Smart View Functions Do Not Work in Excel 2010 64-bit. [ID 1463814.1]
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Modified:Aug 30, 2012Type:PROBLEMStatus:PUBLISHEDPriority:3
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In this Document
Symptoms
Cause
Solution
References
Applies to:
Hyperion Financial Management - Version 11.1.2.2.000 and later
Information in this document applies to any platform.
Symptoms
When using Smart View (SV) with Microsoft Office 2010 SP1 some SV functions do not work or cause Excel application to crash.
Cause
In 64-bit versions of Excel 2010 SP1, the presence of Smart View functions may cause Excel to terminate abruptly and may prevent Copy Data Point and Paste Data Point functions from working. This has been identified as a defect in Microsoft product.
Solution
Use the 32-bit version of Smart View until Microsoft issues fix for their 64-bit Office products.
References
@ BUG:13606492 - USING HSSETVALUE FUNCTION CAUSES EXCEL CRASH
14091219
Related
Products
•Enterprise Performance Management and Business Intelligence > Enterprise Performance Management > Financial Management > Hyperion Financial Management > Smart View > Smart View
Keywords
BIT;CRASH;EXCEL;HSGETVALUE;MICROSOFT;OFFICE 2010;SMART VIEW;SMARTVIEW;SP1;DYNAMIC ADV PROBLEM SOLUTIONCan you use the 32-bit Smart View with 64-bit Office? Unfortunately, 32-bit Excel cannot handle my files so I am forced to use 64-bit so going back to a 32-bit Office will not work for me.

Set global font size for the whole application.

Is there a way of setting a font globally
What I mean I want to set a font size for the whole application.
Is this posable ??
Thanks Craig

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Had the same error with JDeveloper 10.1.3.4. Installed an older JDK (1.5.0 - 17 instead of 1.6.0 - patch 12) an that solved the problem.
Good luck,
Peter Paul

Smartview 11.1.2.2.300 question

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