SmartView 11.1.2.2 Issue

Hi,
We are connecting to Hyperion Planning through Smartview (we are in version 11.1.2.2) and when we expand the task List and try to open any of the task it is taking around 10-15 min to open the task which is not acceptable by the business users and we want to reduce the time. The same is happening with the all the dataforms and all the task list and with all the planning applications. Can you let us know how to reduce this time.
You can see the screenshots at my blog http://hyperion-consulting.blogspot.com
if you observe the time once I click on the tasklist it took 14 min to open the task list.
Regards,
AS

In our experience, unlike the Shared Connection each Private connection has its own URL. So for Planning we use http://ServerName:Port/HyperionPlanning/SmartView
I like being able to use Private connections as I do a lot of work between environments. With the private connections I can have a report open in Dev, Stage, and/or Prod don't have to switch the URL that SmartView uses.
Hope this helps.
Rose.

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         at com.essbase.smartview.xml.EssbaseSmartView.doPost(Unknown Source)
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ms[[                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

  • Smartview BI Prompt report issue

    Hi friends,
    Im in obiee 11.1.1.7 where i downloaded smartview plugin for my 32 bit windows machine and established connection to the BI catalog to access the BI objects.
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    What could be the reason behind the above error and how to fix the above issue friends.
    Thanks in advance.
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    Saro

    Hi,
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    I have installed Smartview on couple of User machines and everyone is having same issue. We are using Smartview for Hyperion Planning.
    Installation was fine and I can connect to Hyperion Planning application but after installation users now having lot of issues using Excel.
    Its taking too long when are switching between the sheet, too long to open excel, its doing all the calculations on sheets whenever user clicks on the sheet.
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    If we leave it blank, the results in excel file is not populating the totals when the data is zero.
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    While connecting to Smartview, the connection gets hanged. Window for User Id and Password never pop's up . There are no error messages displayed and no errors in Smartview log file. This happens for all the users.
    Any idea's what could be the issue here?

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    Problem Description
    Smartview is not connecting to HFM application. Other apps like Essbase, Workspace (IR & FR) all are fine.
    Smarview v 11.1.2.2 & HFM v.11.1.2.2;
    Error Codes
    Failed to Authenticate users.
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    Template Question Responses
    1) ### Impact on Business ###
    We are in phase of Hyperion Upgrade & go live is in a month. Smartview is throwing connection/failed authentication error when connecting to HFM rest other apps are all fine. Even Admin account throws the same error,
    HFM is all fine and same user is able to connect to the apps .
    We tried few tips from Knowledge base and yet the error persists. Go live is on hold so are users testing it. its very severe impact for users.

    Hi,
    Do anyone face the same Issue.If yes,pls help me in this regards.We have even raised a SR for this.
    Cheers,
    Charan

  • Issues Installing SmartView 11.1.2.2

    When I attempt to install SmartView 11.1.2.2, I receive a pop up that says "You must install microsoft office 2010 or later before smartview can be installed". What confuses me is that I have Office 2010 and Office 2007 is not even installed on my machine.
    Has anyone ran into this issue? Any thoughts?
    Thanks,
    Aaron

    Which version are you installing, SmartView.exe or SmartView-x64.exe?
    The latter is NOT for a 64 bit operating system but for 64 bit Office so download the 32 bit version and you should be good to go.
    Steve

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