SmartView 11.1.2 - Essbase Error 1020043 - You don't have sufficient access

We have accounting users that have a SmartView Excel file to retrieve data from a BSO cube. This Excel file is set up as a shared file. Sometimes the sheet refreshes ok and sometimes the user gets this error - Error 1020043 - You do not have sufficient access to perform a lock on this database. The file doesn't necessarily have to be in use by more than 1 person when a user receives this error message.
Any idea what is causing this message?
Thanks.
Terri Taylor

This may occur if the user having privileges less than that of application manager tries to manipulates the cube. The cube might be locked for other operations like restructuring. You need to check what are other activities are performed on cube at the times when you received such error.
Edited by: vikasnaidu on Sep 7, 2011 6:56 AM

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