SmartView 11.1.2 keeps dropping the connection

I have an SR on this but figured I would try here as well. I believe this has been thrown over to development. We have installed SmartView 11.1.2 and we can connect and retrieve data. We are on 2008 OS, 64 bit. About every 3 or 4 drills in excel SmartView loses the connection. To get around this we just hit refresh all or sometimes just try it again and it seems to re-connect. Anyone else have this issue?
Thanks,
Jeff

Hi,
I checked. Patch solves the problem. But you must install:
- http://www.microsoft.com/downloads/details.aspx?familyid=766A6AF7-EC73-40FF-B072-9112BAB119C2&displaylang=en
- then -> patch
Open IIS console and uncheck the Virtual Memory Usage and the Private Memory Usage (On the Application Pools page, select the application pool used by HFM).
Restart all Oracle Hyperion and IIS services.
In our case, these steps helped.
Best regards,
Marcin Kuzdra

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