SmartView connection problem: Unknown Error in HFMProviderData at the root

Hello, I keep getting this error message from Smart View when trying to connect to a HFM application:
Unknown Error in HFMProviderData at the root level is invalid. Line 1, position 1.
Is there anyone who had this issue before? Any solution?
Any suggestion is highly appreciated!
Thanks a lot!
Daniel

The following Km might help.
Error: "Unknown Error in HFMProviderData at the root level is invalid. Line 1, position 1" (Doc ID 1361427.1)
A Refresh of Large Hyperion Financial Management Smart View Workbooks Generates "Unknown Error in Hfmproviderdata at the Root Level Is Invalid. Line 1, Position 1." (Doc ID 1281084.1)

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Smartview Error: Unknown error in HFMProviderData at the root level is invalid. Line1,postion1.

Hi Everyone,
Please provide me a solution for this.
One of the users is encountering the above issue when he connects the Smartview templates, we have implemented the steps in which specified as per "Hyperion Financial Management for SmartView Error "Unknown Error in HFMProviderData at the root level is invalid. Line 1, position 1" (Doc ID 1361427.1)"
but unfortunately still the same user facing with same error when he tries to connect HFM app over template and after implemeted the steps as per above Oracle Doc ID, there is no "UserMbrSel" USERPARAMS existing on checks at HFM schema level.
Quick response much appriciated and Many thanks in advance.
Regards
KK

Hi KK,
You may want to review below archived discussions regarding the same issue:
https://community.oracle.com/message/10287197
https://community.oracle.com/message/9701674
~ KK

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Hello all,
Not the most descriptive title, granted. I'm hoping this may prompt the next version toprovide additional valuable content.
Kindly requesting any help on this problem. I'm running VMM 2012 R2 version 3.2.7668
When I try to look at properties of an existing Private Cloud, I get this error, only if I "look" at certain attributes. If I stay away from the specific attributes, everything is hunky dory. For reasons unknown, after I get this error, I have
to exit and go back into VMM in order to get anything else to run.
The text in the error dialogue box is not entirely applicable because I was connected to the VMM server and will connect again, when I exit/relaunch.
An unknown error occurred while executing the PowerShell script:
The connection to the VMM management server scvmm2.mmmmmm.com was lost.
Ensure that scvmm2.mmmmmm.com is online and that you can access the server remotely from your computer. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager service is started
on scvmm2.mmmmmm.com. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the operation again.
Try the operation again. If the issue persists, contact Microsoft Help and Support.
ID: 27235
This is what I get in Events
Warning 4/9/2015 3:27:04 PM PowerShell (Microsoft-Windows-PowerShell) 4100 Executing Pipeline
Log Name: Microsoft-Windows-PowerShell/Operational
Source: Microsoft-Windows-PowerShell
Date: 4/9/2015 3:27:04 PM
Event ID: 4100
Task Category: Executing Pipeline
Level: Warning
Keywords: None
User: mmmmmm\paufra
Computer: tools-francis.mmmmmm.com
Description:
Error Message = The connection to the VMM management server scvmm2.mmmmmm.com was lost. (Error ID: 1610)
Ensure that scvmm2.mmmmmm.com is online and that you can access the server remotely from your computer. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager service is started
on scvmm2.mmmmmm.com. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the operation again.
Fully Qualified Error ID = 1610,Microsoft.SystemCenter.VirtualMachineManager.Cmdlets.GetSCReplicationGroupCmdlet
Recommended Action = Ensure that scvmm2.mmmmmm.com is online and that you can access the server remotely from your computer. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager
service is started on scvmm2.mmmmmm.com. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the operation again.
Context:
 Severity = Warning
 Host Name = Default Host
 Host Version = 4.0
 Host ID = 94963cd4-5979-4786-9da2-c8814de8c7c3
 Host Application = C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\VmmAdminUI.exe
 Engine Version = 4.0
 Runspace ID = 359d7a46-3752-4929-8c09-0de4152d10e4
 Pipeline ID = 16
 Command Name = Get-SCReplicationGroup
 Command Type = Cmdlet
 Script Name =
 Command Path =
 Sequence Number = 91
 User = mmmmmm\paufra
 Shell ID = Microsoft.PowerShell
User Data:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="Microsoft-Windows-PowerShell" Guid="{A0C1853B-5C40-4B15-8766-3CF1C58F985A}" />
 <EventID>4100</EventID>
 <Version>1</Version>
 <Level>3</Level>
 <Task>106</Task>
 <Opcode>19</Opcode>
 <Keywords>0x0</Keywords>
 <TimeCreated SystemTime="2015-04-09T22:27:04.993655700Z" />
 <EventRecordID>285</EventRecordID>
 <Correlation ActivityID="{48059811-1A63-41E1-9057-7498D0E4FC20}" />
 <Execution ProcessID="2344" ThreadID="4076" />
 <Channel>Microsoft-Windows-PowerShell/Operational</Channel>
 <Computer>tools-francis.mmmmmm.com</Computer>
 <Security UserID="S-1-5-21-4008432563-1984933819-4238309236-2721" />
</System>
<EventData>
 <Data Name="ContextInfo"> Severity = Warning
 Host Name = Default Host
 Host Version = 4.0
 Host ID = 94963cd4-5979-4786-9da2-c8814de8c7c3
 Host Application = C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager\Bin\VmmAdminUI.exe
 Engine Version = 4.0
 Runspace ID = 359d7a46-3752-4929-8c09-0de4152d10e4
 Pipeline ID = 16
 Command Name = Get-SCReplicationGroup
 Command Type = Cmdlet
 Script Name =
 Command Path =
 Sequence Number = 91
 User = mmmmmm\paufra
 Shell ID = Microsoft.PowerShell
</Data>
 <Data Name="UserData">
 </Data>
 <Data Name="Payload">Error Message = The connection to the VMM management server scvmm2.mmmmmm.com was lost. (Error ID: 1610)
Ensure that scvmm2.mmmmmm.com is online and that you can access the server remotely from your computer. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager service is started
on scvmm2.mmmmmm.com. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the operation again.
Fully Qualified Error ID = 1610,Microsoft.SystemCenter.VirtualMachineManager.Cmdlets.GetSCReplicationGroupCmdlet
Recommended Action = Ensure that scvmm2.mmmmmm.com is online and that you can access the server remotely from your computer. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. Or, you can ensure that the Virtual Machine Manager
service is started on scvmm2.mmmmmm.com. Then connect to scvmm2.mmmmmm.com and try the command again using the new connection. If the command fails again because of a connection failure, restart the Virtual Manager service and then try the operation again.
</Data>
</EventData>
</Event>

Hi Sir,
First , please try to run the VMM configuration analyzer on that computer :
http://www.microsoft.com/en-us/download/details.aspx?id=41555
In addition , please try to use "VMMTrace" mentioned in following article to collect trace log and find some useful information :
http://blogs.technet.com/b/jonjor/archive/2011/01/07/vmmtrace-simplified-scvmm-tracing.aspx
Best Regards,
Elton Ji
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Hi,
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AA

SmartView connection problem: Unknown Error in HFMProviderData at the root

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