Smartview error when submitting/refreshing: "The cell or chart that you are trying to change is protected"

Hello! Users are trying to submit data within a form, but they get the following error message:
<<The cell or chart that you are trying to change is protected and therefore read-only. To modify a protected cell or chart, first remove protection using the Unprotectect Sheet command (Review tab, changes group). You may be prompted for a password.>>
They get the same error when they try to refresh the form.
The form is part of a task-list, but is not supposed to be protected. Actually they open the form from an empty excel workbook, so I don't understand what's the difference with other forms, where they don't have this message.
Do you have an idea of what is triggering it?

Users were in Smartview 11.1.2.1. The issue described above has been identifed as a software defect an it has been logged as bug 16017903 by Oracle. To solve this issue download and install Patch 16238382, or alternatively unistall Smartview and install version 11.1.2.2.310.

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