Smartview on 9.3.1: Huge garbage box, POV and formatting vanish on refresh

I am having an issue with Hyperion Smartview where a garbage dialog box appears on opening a file. I took a screen shot of the issue. [screen shot |http://kosherwisdom.blogspot.com/2009/04/hyperion-smartview-errors.html] As part of the issue, when the data is refreshed, the POV disappears- goes back to everything not set- and the formatting disappears again. Has anyone ever seen this issue?
FYI I am using Hyperion Smartview 9.2, Hyperion 9.3.1 and Excel 2007

This may sound silly, but try this for one user and see if it helps:
+1.Copy the HsAddIn.dll, HsSpread.dll, HyperionSmartTag.dll and HsTbar.xla from the Bin folder.+
Path : <Drive:>\Hyperion\SmartView\Bin
+2. Paste it on the Add Ins folder for that user.+
Path : C:\document and settings\<User>\ApplicationData\Microsoft\AddIns
Then,
Start -- Run -- regsvr32(space)--drag the HsAddIn.dll to re-register it.
+Go to Tools -- AddIns --Browser for HsTbar.xla in the AddIns folder and then click ok.+
(also, I am not sure, but isn't 9.3.1.5 a specific defect fix release? 9.3.1.2 is the latest major release that I remember seeing, might be worth reverting to that version)

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Smartview on 9.3.1: Huge garbage box, POV and formatting vanish on refresh

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