Smartview Problem with Protected Sheets

Hello,
We use Hyperion Smart View in our company and discovered a problem while using protected excel sheets while the addin is active. Excel asks for the password but doesnt accept it even if it is the right password. If we disable the addin the problem disappears. Has somebody else such a problem ?
Has somebody a solution or a workaround ?
Thanks for the help

This issue was logged under Bug 6591401 - When Smart View is active and the worksheet is protected, the following error message is encountered ''Drawing Objects in one or more sheet(s) in the workbook are protected. Please unprotect them and try to save again.'' However, Bug 6591401 has been closed as not a defect.
The following is an explanation of how Smart View handles protected cells and a workaround for this issue:
Smart View needs some place to store it's own metadata within the Excel spreadsheet and it has been using a certain non-obtrusive object for the same. In versions 9.2 and prior, Smart View attempted to unprotect the Excel worksheets to be able to write it's metadata. That led to unexpected behavior when there were passwords used with the protection. This was fixed in 9.3.1.1.2 to make Smart View elegantly honor the spreadsheet protection and not touch objects which are specified as out of bounds by the user. However, when a spreadsheet is protected, this object can become inaccessible to Smart View, after which even a simple save operation cannot go through. In that sense, the current behavior is indeed the correct behavior, where the user placed restriction is honored correctly. The next question will be how can customers then work with protected sheets.
While protecting a worksheet, the following dialog appears which is where the user will have to establish what kind of operations will be allowed on this worksheet. By default the top two options are the only ones that come pre-selected. Just allowing these two options is not sufficient for Smart View to be able to work with the worksheet.
What also needs to be enabled is the option for "Edit Objects" which appears towards the end of the list. It is this option that helps Smart View to be able to persist it's own metadata within the worksheet in a non-obtrusive fashion. The guidance to all Smart View users should be to start enabling this option too, if they choose to apply worksheet protection.
Noel

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Message was edited by: iRocket
Message was edited by: iRocket

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