SMASHED IPHONE 5C AND COLOURFUL SCREEN! PLEASE HELP!

HI,
I dropped my iPhone 5C a couple of weeks ago and it smashed but the screen was still working fine. Today, i took it out my pocket and the screen has gone funny colours; red/grenny with lines. I tried slapping the back but nothing worked and the screen is np longer working at all.
Please help, I don't know what else I can try!
Many thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

  • Hello I put protection on your iphone 4 and forgot about please help, Hello I put protection on your iphone 4 and forgot about please help

    Hello I put protection on your iphone 4 and forgot about please help

    If you forgot your passcode, read here: http://support.apple.com/kb/HT1212
    If you've forgotten your Apple ID and/or password, read here: http://support.apple.com/kb/HT5787
    If neither of those helps, let us know. Please tell us exactly what you see on your iPhone's screen, including the exact message displayed.
    ~Lyssa

  • Iphone 4s and iPhoto problem - please help me!!

    Hi there
    I have searched the discussion boards for an answer to my problem, but cant find one yet.
    I have a brand new imac with Mavericks installed and up to date. My iphoto is the latest one according to the app store and I have ios7.0.3 on my iphone 4s.
    I have about 300 photos on the iphone and i connected to the imac with a usb cable and it appeared as though all the photos were imported in the usual way, so i agreed to delete them off the iphone when prompted to do so.
    However, the events for the appropriate dates have been created, but they are grey and all claim to have 0 photos in them.
    When I look at last import, it says that the last import was the import I did a few days ago and appears to ignore the one I have just done.
    Please can anyon help me find where my photos are in a simple way. I am getting very cross and frustrated. I have used macs for 7 years with no problems until this.
    I would also add that my iphoto is very slow and regularly stops responding so that I have to force quit.
    Help appreciated!
    Thanks a lot
    Nick

    Thanks to LarryHN and Old Toad, my problems are nearly over, I hope.
    I did the repair and, thankfully, my missing photos are back.
    However, I now have about 100 photos which are on my iPhone 4s camera roll and when I plug the phone in, it says that it has already imported them, but I can't find them in iPhoto!
    I can see the pictures on the mac when the phone is plugged in and I look on the iphone, but I cant see where they are.
    Do you think that having photostream has complicated matters at all?
    Also, why does the photo stream on my phone (and ipad) show more photos than the photostream folder fir Nov 2013 in iphoto? Is there a delay in appearing in iphoto?
    Finally, about 3 out of 5 times, iphoto becomes really slow and stops responding, requiring a force quit. Any ideas why this is and how to fix it?
    THis is a great forum, thanks to everyone for help so far.
    Nick

  • Network and multiple screens - please help

    As a designer I've always used two screens running from one mac to spread around my open information boxes.
    Just received a new g5 with Snow Leopard but only have one monitor socket.
    The mac is networked vie ethernet cable to the internet and other macs and pcs in the office
    Many years ago I had two macs connected to a direct ethernet cable (no router) and was able to share the screens by nudging the mouse pointer off one screen and onto the other mac.
    Whats the terminology for this type of network?
    Is it possible for me to keep the new G5 on its ethernet network to access printers, pc, internet,.. and also connect to the other mac using this mouse push through screen sharing feature.
    Thanks
    Ed

    Hi
    Just to clarify: there's no such thing as a G5 any more. The model I think you mean would be a MacPro. If you look at the back of the Graphics Card you should see at least one Mini Display Port. This will allow you to connect a second monitor. Some MacPros come with two allowing 3 Monitors. This link will explain it more:
    http://store.apple.com/us/browse/home/shopmac/family/macpro?mco=MTg5MTY5NDQ
    Look at the graphic in the bottom right hand corner. To get this to work you will need one of these:
    http://store.apple.com/us/product/MB572Z/A
    Or depending which Monitor you have, one of these:
    http://store.apple.com/us/product/MB570Z/A
    Many years ago I had two macs connected to a direct ethernet cable (no router) and was able to share the screens by nudging the mouse pointer off one screen and onto the other mac. Whats the terminology for this type of network?
    Remote Management or ARD - Apple Remote Desktop. It's built-into every mac.
    Is it possible for me to keep the new G5 on its ethernet network to access printers, pc, internet,.. and also connect to the other mac using this mouse push through screen sharing feature?
    Yes.
    Tony

  • My iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

    my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

    Intel-based Macs: Resetting the System Management Controller (SMC)

  • I have an iPhone 5 and recently when I try to copy and paste the app freezes and returns to the home screen please help.

    When I try to copy paste my app freezes and returns to the home screen please help.

    Try resetting ...
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that didn't help, tap Settings > General > Reset > Reset All Settings
    Then restart your iPhone.

  • I brought an iphone 4 factory unlock and it is linked with an icloud id of previous owner, i dont even know id of icloud , 1 week ago i restore my iphone 4 n got stuck in activation screen, please help me out please?

    i brought an iphone 4 factory unlock and it is linked with an icloud id of previous owner, i dont even know id of icloud , 1 week ago i restore my iphone 4 n got stuck in activation screen, please help me out please?

    If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

    I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

    This has worked for some others.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I made some amendments to my colour settings in PS CS5 and now everything prints black and white. Please help me to reset all the settings to default

    I made some amendments to my colour settings in PS CS5 and now everything prints black and white. Please help me to reset all the settings to default. This was after I tried to implement the steps set out in Real World Photoshop CS5. I stuggele to match the colours of my two screens, the one a laptop and the other a LCD and the printer, even after calibration with Spyder 3. Really lost at present.

    Tap Settings / Wi-Fi. Tap the blue circle with an arrow to the right of your network then tap: Forget This Network.
    Restart the iPad. Tap Settings / Wi-Fi. Tap the network name again then type in your password.
    If that didn't help, try here >  Apple - Support - iPad - Wi-Fi Assistant
    And try turning off your router for 5 minutes, then turn it back on. Try typing in the password again.

  • My ipod touch 4g turned off and wont turn on again because it is frozen on the apple screen. please help!

    My ipod touch 4g turned off and when i try to turn it on it says its not charged. so i charge it and the apple screen comes up but stays frozen like that for a really long time, and then it just goes back to the "needs to be charged" screen. please help!

    - First try resetting the iPOd. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    -Next connect to a computer and restore the iPod if theiPod appears in iTunes.
    - Next see if placing he iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • TS3212 im running XP with all firewalls and pop up blockers off. Ive tried using chrome, firefox, and IE. no download starts and im redirected to the thank you screen, please help!!!!!!!!!!!!!!!

    im running XP with all firewalls and pop up blockers off. Ive tried using chrome, firefox, and IE. no download starts and im redirected to the thank you screen, please help!!!!!!!!!!!!!!! Ive read all related articles, aswers and solutions but cant seem to get tunes to download?

    Ive tried from my PC, and ive tried from another which runs Vista. Both pc's were tried using firefox, IE and chrome,and both had firewalls off and pop-ups allowed completely (I basically turned off all security). I checked for 3rd party software which could also cause "blocks" but all 3rd party software were eliminated. I even tried stopping and restarting windows installer in "computer management; services, services". Still no luck..... This is the first time that ive struggled downloading Itunes. The reason im trying to download itunes is because im attempting to restore my iphone 4.....

  • TS1363 my iPad air cannot reconnect to my computer and it has  the iTunes logo with a plug picture on a black screen, PLEASE HELP!!!!

    I was updating my iPad air  and in the middle of update it suddently cannot reconnect to my computer and it has  the iTunes logo with a plug picture on a black screen, PLEASE HELP!!!! I did try steps from http://support.apple.com/kb/HT1808?viewlocale=en_US    - IT DOES'N WORK!

    Yes, that is your only option.Yes.  You have to restore.
    Try the following if you have difficulty restoring.
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

    I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

    Plawexki wrote:
    ...  do you know if the contacts, photos, messages etc will be wiped?
    Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/
    You may find this information of interest...
    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • Iphone 4 went into recovery mode when trying to restore, only option available now is to "restore and update" however this will not work, how can you restore from a backup once in recovery mode and only option is "restore and upgrade"? Please help!

    iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
    How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
    Please help.

    You don't you must restore your phone first and then you will have the option to restore from your backup.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?

      I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?

    So did you ever get your apps back on your iPhone?

Maybe you are looking for

  • My application is hanging and crashing

    hi every body im using sun java system application server platform edition update 9 on windows 2003 service pak 2 with 4 processor and 6 gb phisycal ram my running application alot of time hanging and some time crash when application hangs then i sto

  • Third party dirver in distribution application

    I am not sure how to add Third party dirver in distribution application in LV11 service pack1. Solved! Go to Solution.

  • Iphoto 11 thumbnails partly blacked out after importing

    My existing library of approximately 12K photos in iPhoto 11 appears fine with no problems.  However, now I find that when I try to import new photos into it,  the thumbnails as well as the imported photos are partly blacked out.  The import process

  • OEL 6.0 network installation

    Why Oracle doesn't have CD image for network installation? We have old IBM servers where still only CD drive. And can't to boot from USB sticks. But same RHEL distros have it!

  • NUC code for ipad air on Vodafone

    I bought my Daughter a second hand Ipad air today from cash convertors. It came with all the original accessories and a box etc. Unfortunately its locked to Vodafone. I am not now nor have I ever been a Vodafone customer. While I was in the cash conv