SMB and Network Scanner/Printer
MacBook Pro -> 10.5.6
I just received back my MacBook Pro from Apple repair last week. I reinstalled from Time Machine and all is fine . . . except . . . file sharing to Windows.
We have a network scanner/printer on the network. I can print with no problems to the printer. I cannot get a scan sent to my computer from the printer/scanner. And yes this worked fine before.
1. I have SMB enabled and entered in my password.
2. I have repaired permissions
3. Windows computers cannot see my computer. (I see the name however, I cannot access the folders.
4. The scanner/printer which has worked fine till my repair at apple (new HD) is not working anymore. Says computer is not found.
Mark Bateman1 wrote:
All the Time capsule topics related to network scanners are archived so I can't add my voice requesting something get done about all in one scanners.
Unless your problem is identical to one in an existing post, it's rarely appropriate to tack a post onto an existing thread. Also, as Apple doesn't officially monitor this discussion group, this isn't the best place to request anything from Apple. Unless this is what you meant by "submitted a feature request", you might have better luck posting here:
http://www.apple.com/feedback/macosx.html
I have an all-in-one HP 3180 which i purchased from Apple with a new Mac. I recently connected it to my new 2TB time machine but now I cannot scan.
Please don't confuse "Time Machine" (backup software that's included with Mac OS X) with "Time Capsule" (an Apple Wi-Fi router with an integrated disk drive).
Is it too much to ask that HP & apple work together to create a solution to provide for scanning support over TC.
I don't know. Have you contacted HP technical support? Does either Apple or HP represent that they support what you're trying to do?
If it's possible to share the scanner when it's connected to a mac why not when it's connected to a TC.
Perhaps because a Mac has specific drivers for such a scanner, while a Time Capsule doesn't.
Similar Messages
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Use Time Capsule as storage/scan location from a Toshiba Network Scanner
We have a Time Capsule set up in our office and I have a network share on it that I would like to set up as the location for scans to go to from our Toshiba Networked Scanner/Printer.
I don't know what I am doing wrong but it isn't working.
Any advice would be greatly appreciated.Is the TC setup with SMB names.. because I am pretty sure the Tosiba won't talk AFP.
SMB names are short, no spaces, pure alphanumeric. Apple names.. have spaces and horrible characters like the apostrophe.
Did you set a windows workgroup in the file sharing area?
Also it can help to turn on guest account to give read and write access. See if those fix it. -
How do I switch between number and alphabet on printer keypad when trying to connect new router.
HP wireless printer 6500 e709n
Have a new router. Using the printer tools, and network setup, printer can find router but when I input the password using the keypad, alpha characters appears and therefore rejected. Password is numeric. The password cannot be changed because it is provided by ISP and is unchangeable, as far as I know.
I've checked the user manual and there is no mention of how to change between using the 6500 e709n keypad in alpha and numeric mode.Hi hessvette,
When the keyboard appears on the printer display, there should be a ARROW pointing up or a TRIANGLE. Press that, and the entire keyboard changes into CAPS. To enter lower case you need to tap the appropriate letter key twice quickly. The first tap should show a capital and the second should show a lower case letter.
If it is an older type printer with a keypad then you would have to cycle through the letters and numbers. Lets say you want to enter the number '2'. Keep pressing the number 2 button. It will cycle through all the options for that button, ie A,B,C,a,b,c and the 2. You do the same for the other buttons.
I am sending a link for Installing the Printer on a Wireless Network.
Let me know if this helped.
Thank you,
I worked on behalf of HP. -
Network-attached printer/scanner and Mac OS X 10.4 Intel
Hello,
I am a recent switcher and now would like to add some kind of All-in-one Printer/Scanner to my home. I would like to be able to scan documents from Mac OS X via the network. Can you recommend any hardware vendor or specific product?
I tried searching for this topic, but "network scanner" usually means something different hence only unrelated information showed up.
Earlier I looked at the HP Photosmart 2575. There is Universal software available, but I cannot see if the scanning part is available via network.
Thanks for sharing your experience with me!
KaiI have the 2575 and use it with my Intel iMac OS X 10.4.7. For network scanning I use the browser based interface in the printer rather than the HP Applications. It works fine for simple scanning tasks. It doesn't provide much in the way of control of the scanning options, just the type, Color Picture, Color Drawing, B/W Picture, and Text. It also lets you select the document size from a drop down with standard sizes like: Letter, Executive, 4x6, 5x7, 3x5 and 3x3.
The full blown application has a full feature set but I've been having troubles getting it to work reliably. I haven't had time to diagnose what the problem is but I think it is network related so it may just be my network configuration.
HTH
Intel iMac Core Duo 20" Mac OS X (10.4.6) 2 Gb, 128 VRAM, 250 Gb -
I have down loaded printer,scanner drivers and 2 applications Navigator and Network from Canon's website. I cannot seem to get these to run althought the printer works when connected to the Mac with a LAN cable Canon's documentation is useless because it relies on downloading a disc which you cannot do without a CD drive that MacBook Air does not have. Any suggestions appreciated.
Hi John. Thanks for that input. At Step 6, after clicking "Next" I get a window telling me my OS version is unsupported and the installation may not complete. I am prompted to go to Canon's web site to "Check Latest Info".
I've had this window on previous attempts and from Canon's web site I downloaded two drivers as follows
- ICA Driver V4.0.0
- Canon IJ Network Tool V4.5.0
I'm not sure if these are the correct / complete drivers I need for this install or not.
I continue to follow all the steps. At step 9 I click "Wireless Set Up using USB" amd get a License Agreement (a little different than instructions)
I click "Agree" and it goes to a Setup window with two progress bars showing the installation. I've not been prompted to connect the USB?
After the Setup window is done, I am then prompted to connect the printer via USB. I connect the printer and click on "Redetect". It is not detected.
I then try following the Canon on screen instructions for connecting to the wireless LAN amd enter the password. It searches and indicates "Connecting" on the window, but it never connects and the blue light just blinks
So, at this point I am stuck??
Thanks
Stephen -
Wireless and network printing transcript for Meet the Experts
On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
nc256: Do I need a wireless router to hook up my wireless printer?
CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
katiepage: How can I print when I am using a VPN?
DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
MelissaP: Why would I want a wireless printer?
CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
Deltan: What is the maximum distance I can have between my router and my printer?
CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
lpeterson123: What makes wireless so flaky at times?
CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
jest1: Am I able to print from my iphone to a wireless printer?
CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
Bowman16: Any plans to do this again?
SiobhanF-HP: Yes we are.
ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
ZhuLee3: Thanks for setting this up!
SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
TEACHER1: Thank you all for conducting this session !!!!
jest1: Is there an OS limitation to print wirelessly?
JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
Live Forum Closed
Message Edited by timhsu on 03-18-2009 05:39 PM
Message Edited by timhsu on 03-18-2009 05:43 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee. -
How to find SSID and Network Key to setup wireless printer to iMac?
It is easy to find your "SSID" and "Network Key" once you understand what you are looking for. Here is what worked for me when I setup a new wirless printer today:
1) SSID = Your Network Name
Ex. Jason's Wi-Fi Network
Ex. Harry's Lounge
First way to find: on an iMac, go to the top bar on the right side and click on the "wireless symbol". You will see a list of all the wireless networks your computer is picking up. The one you are connected to (if you are able to surf the Internet) is the name you enter when asked for the SSID.
NOVICE HINT: This is the equivalent to walking into a Starbucks and logging onto their wi-fi via their "network name," which has the word Starbucks in it. Some network names will have have locks next to them, meaning they are "secured by a password" and some will not, meaning anyone can access this "free" wi-fi. This doesn't matter either way, it just helps with making sure you have located the list. Of course, it is also possible, if you live in a remote area, that only your network name will show up.
Second way to find: on an iMac, go to the apple symbol in the upper left corner of computer and make sure it says "finder" (if it doesn't, just click on your desktop and it will show up), then select:
go > applications > utilities > Airport Utility > double-click on the image of the AirPort Extreme and the network name will be listed
2) Network Key = Password used to access your Wi-Fi Network
Ex. BMXGuy456!
Ex. Millionare$!!!
This is the password you created when you setup your wireless network, meaning it may not (and should not be for better security purposes) the same password as you use for your Apple ID, email etc.
NOVICE HINT: So if for example a friend came to stay with you and wanted to connect to your "secured wifi" meaning there is a lock next to it, you would give them this password.
EXTRA INFO:
Why do I need this info anyway?
Because just like anyone who wants to use your wifi when they come over, the printer needs to understand what to connect to, therefore it basically needs the network name to know "WHAT" to connect to, and the "PASSWORD" in order to access that network.After much stumbling around, I also discovered this answer. I picked up the 2270DW used, without disc or manual, so downloaded what I needed from the Brother site, but the Brother Mac OSX instructions feel as if they're written by a non-Mac user. I am on OSX 10.7.5, using an Airport wireless unit in Bridging mode (because I have to use a provider's router at the front end of my setup). But once I picked my Airport network name through the Brother Wireless Setup Utility and then typed my network name in the SSID box and my network password in the Network Key box ("es" --- I think the "network key - i.e. password" had to be confirmed a second time) after waiting for the utility to process the information, it worked like a charm.
-
Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?
Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system -
Installation: HPLIP, and remote printing from ANDROID, & iOS to a static networked HP printer
I recently installed an HP LaserJet Professional m1212nf MFP Printer on my network and gave it a static IP address. On my main computer (also statically networked - Ubuntu 12.04) I installed the hplip services and can successfully print to it. On the same computer I have a Dymo Labelwriter and an HP ColorLaserJet 1215 connected by USB.
I can print from my iPhone and tablet running Android's ICS to the labelmaker and the color laserjet using Airprint services, but I can't print to the m1212nf with Airprint. If I print via the CUPS driver using Airprint I get a successsful completion of the printout, but the printer doesn't print. Now, since the printer m1212nf is NOT connected to the CUPS print server by USB, that makes sense unless I can be told how to set up CUPS to print to the device on the network.
-or-
I think, from what I've read so far, that Icould use eprint if there was a way to put a windows driver (Yes, begrudgingly I have access to a Windows laptop that I can put on my network) on the m1212nf as well as the hplip driver that currently lets it communicate with my primary computer.
I would prefer an Airprint solution as Airprint works with the mobile devices to the other two printers.
This question was solved.
View Solution.OK, Egg on my face!
Turns out iOS worked perfectly fine, but the Android app I had on my tablet didn't. Upon further pursuit of the Android issue, I found only one free app that did work (at least for text) in the play store, but that one was really a "trial" version as the printout was watermarked, but one could remove the watermark for two separate prices, one for text and another for photos.
But, by replying with a solution to this problem myself, I consider it {SOLVED]. Futhermore it leaves no doubt that Airprint and the "airprint-generate" script do work for versions of Ubuntu on the Ubuntu side. -
Trouble with HP printer and network
Just upgraded to SL on my MBA. I have a small office network with only a few computers and 2 HP printers. They're both old, one HP Color Laserjet 4600n and one HP Laserjet 4000TN. I've been printing to both of them for over 1 yr on MBA with Leopard (10.5). 10.6 does away with appletalk, so I install the first printer, HP4000, through IP protocol with HP Jetdirect Socket. I input the printer's IP address, SL finds it and installs perfectly, no problems. But the MBA now cannot see the HP 4600. I find the printer's IP (192.2.2.188) and input it into the add printer (IP protocol) boxes and it cannot find the printer. I tried using the terminal and "pinging" the printer at that IP address and it cannot find it. So my MBA is not communicating with the printer somehow. I know the cables work, I know other computers (PCs) can find and print to the HP 4600. I can't figure it out. Please help!
I am having the same problem. I first hooked up my old printer; an HP 7760 deskjet. It printed fine for a day or two. Then it just stopped and it would say "jobs stopped." I kept clicking on "start jobs," but it just wouldn't print. It would go back to "jobs stopped."
I reinstalled 3 times. On the third time it worked and I started printing again. After 5 or 6 print jobs, it stopped again.
I decided to hook up the HP that I bought when I bought the new iMAC G-5. The HP Deskjet 5740 began printing right away with no problems..... until the next morning. Back to the same "jobs stopped" problems! I can't seem to get any answers. Some have suggested that using the new OS X v10.4 Tiger is too new and I need to download new drivers. I tried that, but I wasn't able to get the new drivers installed.
Super frustrating! -
Greetings!
See details of the upcoming Meet the Experts on line chat event
Topic: Meet the Experts: Wireless and Network Printing 101
click below link for more details!
March 16 chat event
Looking forward to seeing you there!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"Meet the Experts transcript can now be found here
Meet the experts transcript
Thanks & regards,
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution" -
Please help me buy a printer and a scanner.
Hello:
I am in hope that I could please have some opinions regarding purchasing a new printer as well as a scanner. I have done research, however I have read these forums and marvel at the great deal of hardware expertise that emanates from so many posters. I have only owned one printer, an ancient Canon bubble jet that no longer works.
My system: Mac Pro 2 x 3.0 GHz Dual-Core with an Apple Cinema Display; software: Adobe CS3 Design Premium and MS Office 2004; OS: Tiger 10.4.11.
This purchase is not for use in some busy design studio. Everything would be for my sole use in my small Manhattan apartment.
I would like something that prints my Photoshop and Illustrator files very well along with good photo reproduction. I will be doing brochures in InDesign with insertion of Photoshop and Illustrator artwork as well as some PowerPoint slides. I need something that prints text well also. It would be great to have a printer with which I could print my business cards (as well as brochures) utilizing a somewhat heavy weight paper.
I was initially tempted to get one of those all-in-one machines, however, I rarely have to fax or copy anything. It seems to me that if I want to copy something, I could just scan it into my computer and then print it. Regarding faxing, I am assuming that I could also scan and then fax utilizing the fax software that comes with the Mac OS (hopefully the software worksnever tried it). I could get an HP all-in-one on sale for as little as $150.
Another printer that I was considering is the Epson Stylus Photo RX680 (again an all-in-one). Macworld gave it 4.5 mice. I find myself sort of dismayed with its having an LCD display and photo retouching software that I obviously dont need. The cheapest price I have seen for that is around $130 (maybe). I tend to be a little skeptical about these online prices until I actually make the purchase. The scanner has an optical resolution of 1200 with 9600 x 9600 interpolated (not sure as to what interpolated means in this case).
I find myself more drawn to the Epson Stylus 1400. This was recommended to me by Epson pre-sales support, however I dont feel cynical about the suggestion.
As far as Epson goes, what would be more of a fantasy printer for me is the Epson Stylus R1900 (cheapest price I found is around $500). What particularly strikes me about this one is that it can print on paper with a heavy weight. That would be great for my business cards and brochures. While for me it is a little high in price, I am still considering it.
Another possibility that I have looked at is the Canon Pixme Pro 9000. This was an Editors Choice with PC Magazine website. I found a decent price with a rebate. The review says that it would be a good choice for graphic artists.
I find it confusing as far as the difference between a so-called photo printer and an inkjet printer. According to the Epson guy, it does not seem to matter.
For a scanner, the Epson person recommended the Epson Perfection V500 ($169 w/customer loyalty). It has a 6400 x 9600 dpi resolution. While I dont know much, this seems to be good enough for me, both for capability and price. I have read some good reviews of it.
Thank you to all who would care to comment on any printer or scanner options. I find myself almost dizzy by all of the possibilities and I am open to any suggestions and any manufacturer. I am without a printer and I hope to make a purchase with the next few days.
Also, thank you to all who simply bothered to read this very long posting.
JamesI want to thank everyone for taking the time to respond to my posting. (Of course, as I write this, I am hoping that you will be back to read this.)
I agree about avoiding the all-in-ones. As I wrote before, that is something that I was initially consideringmainly because of my problem with space. All I have is this old non-functioning bubble jet that came with my first computer (an almost 9 year old but still working, rarely used anymore PC). So, anything that I get will be absolutely glorious.
Regarding printers and with your help, I have now narrowed the possibilities to the Epson Stylus R1900 Photo Printer and the Canon Pixma Pro 9000. Both have eight color tanks and are able to print on paper with a heavier weight. I am still considering the Epson Stylus Photo 1400, but not as much. The more that I think about this, the more I feel that maybe I should do something nice for myself and buy something that I would really enjoy using. I did some looking into low priced lasers such as a Lexmark and a Brother, but I really dont know what to make of them. I do know that the price of toner for color lasers is very high.
My background has been mostly from doing freelance work in various advertising agencies and design studios. Consequently, the printing was really never up to me, so my knowledge of color management, paper types, and printing is limited. I feel that finally getting a good printer would be helpful in my upgrading those skills. Of course, I am without a printer anyway, so I have to buy something. I also want to look into marketing myself. The employment market here in NYC is so saturated that it is ridiculous. I truly wish that I could find somewhere else in the country to go, both for space and peace of mind. But, I digress.
Both Welles and Allen have a strong difference of opinion about the possibility of clogged jets. Im sure that both gentlemen are being honest regarding their experiences so Im a little confused about the possible problem with jets.
One of the things that I like about the Epsons is that they have the capability of printing on CDs. I dont believe the Canon is able to do that. As far as price goes, they seem to be somewhat close (Canon might be about $50 cheaper).
There are a lot of reviews of the Canon 9000 on Amazon and most of the ones that I read (there are 106 reviews!) are glowing, however some complained that even if the product were defective right out of the box, Canon would only send a refurbished replacement. Im not sure as to what to make of that, but it might be something to consider. Also, at least one reviewer did write that Epson is more friendly to Macs regarding color management.
I am even less sure about scanners. Thank you, Lundberg02 for mentioning VueScan. I never heard of it before, but I did find it on the Apple site. However, I really dont understand about avoiding the V500 because of the 6400 x 9600 resolutionI was under the impression that that was fairly good. Also, I dont understand what you wrote about native resolution being 800 spi. Was that supposed to be 8000 dpi (6400 + 9600/2)? My main experiences with scanning are last minute calls to this huge advertising agency where they had me do tons of scanning. I was so busy that I didnt even pay attention to the machine that I was using, but a safe bet is that it was far more expensive than I could afford.
Neil, I have started looking at the Canonscan 9905Fit is comparable in price to the Epson V500at least on Amazon. Yours has a resolution of 4800 x 9600 dpi while the Epson has 6400 x 9600. Does it make much of a difference? Also it was helpful that you mentioned about only having to clean the Epson jets if you havent used the printer after a month. That may be the case with menot constantly using the printer and I wondering about the inks simply drying up. That was definitely the case with the Canon bubble jet that I had.
Again, I guess that I have been too verbose in this posting. But, for me, these purchases are a big decision. Typing is easy for me and words sort of fly.
I respect each and every one of your opinions and I really do thank all of you. Not just for your help regarding the above, but regarding all of your other postings on these Adobe forums. I envy you in that clearly you love what you are doing with your respective careers. Of course more comments are welcome.
Thanks.
James -
Can't connect PC and Mac to print via wireless network
I have the HP Office Jet All-In-One 6500. I've never been able to get both my Mac and PC to print wirelessly.
First, Mac worked fine wirelessly, then had to print via ethernet for PC. Then that quit working for PC. So I uninstalled printer drivers on PC, reinstalled and it works great printing via the network.
However, now my Mac -- my main computer -- wont print. It spends hours "connecting....." MacBook running Leopard OS 10.5.8.
Why can't both computers access this printer over the same wireless network? Absolutely NO settings were changed on my Mac from the time it worked, until now. Only thing I did was get the PC to work.
I've tried turning the printer off and restarting.... didn't help.
I bought this wireless printer so that both computers could use 1 printer.... I don't want to have 2 printers for my little office! Please help HP!First, please look on the label underneath the router and let us know the exact model and hardware version of the router. Also check which firmware you are running on the router at http://192.168.1.1/ and verify that you are actually running the most current firmware. You can find out which is the newest firmware on the downloads page of the linksys website.
Second, is it possible that you used the Mac before to connect directly to the internet without the router? In that case it could well be possible that the Mac is still doing so, connecting to the internet itself, bypassing the router and thus terminating whatever internet connection the router established before (which the PCs were using).
Third, after being kicked out, please check the following in a command prompt window on the PCs ("Run..." and enter "cmd"). "ping 192.168.1.1" you should still get replies.
Fourth, what is the IP address and gateway address which the Mac gets when getting online? -
Until last week, my printer and Macbook worked fine together - could print any doc or pdf, web page from my computer. Then it stopped - my printer will still make copies but will not print anything I send from my Mac. I have checked network connections, the printer WiFi connection works. I have not changed or added any thing different to my settings. I am out of ideas. thanks, Pattee
Hello Pattee,
The following article has a number of troubleshooting steps that may help get your Printer working again.
OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11070
Make sure you’re on the same network
Your computer might not be able to find a printer that’s on another local network.
To see if the printer you want to use is on the same network as your computer, try adding it again. If the printer doesn’t appear in the list of available printers, your computer might be on a different network now.
If you know the printer’s IP address (for example, 192.168.1.100), you can try adding it as an IP printer. For instructions, see this help topic:Set up an IP printer
Add your printer again
Try to add your printer again in Print & Scan preferences. If you can print to the newly added printer queue, delete the old printer queue.
If you can’t add the printer because it doesn’t appear in the list of available printers, it may be turned off, or your computer may be on another network now. if the printer was shared by another user, the user may have stopped sharing it, or the user’s computer may be offline. If you don’t manage the printer, ask the person who does for help.
Edit your list of printers
Set up a printer
Reset the printing system
If none of the previous solutions work, the printing system may be corrupted and need to be reset. This removes all printers from your list of printers, deletes information about completed print jobs, and deletes any printer presets.
Reset the printing system
Cheers,
Allen -
Hello,
I tried several different routers, but could never get my new Seagate 4tb external hardrive to connect to use with Time Machine. I finally gave up and purchased a new Time Capsule today. It's a work of art, and working well as a router and harddrive. That said, I cannot get my Brother Laser Printer (HL-5370DW) to print.
It's a networked printer and my computer finds it, but it will not print anything.
Does anyone have any ideas what I can do to get it working?Mavericks often needs new drivers.. did you check the brother website for new drivers for 10.9.
Delete all the previous references to this printer.. and any other printer if they no exist.
Try and load again the new printer according to the Mavericks instructions.. this is actually nothing to do with the TC.. since the printer is network and using wireless or ethernet (not USB!!). Then the TC it is simply another client.
http://support.apple.com/kb/PH14143
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