SMC 3.5 Unable to view or Load mdules of Sun v240 server

Hi,
I have installed a new SMC 3.5 on Sun v240 server. The SMC installed is without any errors. But, I am not able to get any menus like process monitoring, Logs menu...etc. when i double click the object in the console. I am getting only Info, and Modules. Even, the Load Module option is not highligthed.
I am having another questions. Can we monitor server which are on another Subnet. If we can, can i know the port numbers to be opened between the subnets.
Thanks & Regards,
Anjan

Hi,
I am able to ping the agents on the other subnet and also able to pull the agent to SMC console. But when i double click on the agent i will not be able to view any modules. Other than that i am able to see all the menu option. I have opened the firewall ports from 161-168 udp and 10000-10100 udp ports.
Do i need to do any other changes in configuration or on the firewall.
Regards,
Anjan

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