SMD Agent doesn't work

Hello,
I have been trying to install SMD Agent in my BI system but Solution Manager can't check it, this is the message in Solman_setup
Wilyhost Agent configuration finished without errors, but on Enterprise Manager (sapl917.intra.banesco.com:6001) no Wilyhost Agent was detected from host svs978. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.
Step Wilyhost Agent Details
Created destination QBB|svs978_QBB_01
Created action QBB - QBB AbapSystem
Created action QBB|svs978_QBB_01 - QBB|svs978_QBB_01 AbapInstance
Created 2 action(s).
0 Wilyhost Agent(s) from host svs978 are connected to the EM.
Wilyhost Agent configuration finished without errors, but on Enterprise Manager (sapl917.intra.banesco.com:6001) no Wilyhost Agent was detected from host svs978. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.
do you know something??? i restarted the agent but nothing happens
Thanks!!!!

Hello...
For JAVA
Software Components 
Vendor  Name  Version  Provider  Location  Applied 
sap.com  ADSSAP  7.01 SP4 (1000.7.01.4.0.20090417021200)  SAP AG  SAP AG  20091103161136 
sap.com  BASETABLES  7.01 SP4 (1000.7.01.4.0.20090417015900)  SAP AG  SAP AG  20091103153957 
sap.com  BI_MMR  7.01 SP4 (1000.7.01.4.0.20090417021807)  SAP AG  SAP AG  20091103161215 
sap.com  BI_UDI  7.01 SP4 (1000.7.01.4.0.20090416221700)  SAP AG  SAP AG  20091103162333 
sap.com  CAF  7.01 SP4 (1000.7.01.4.0.20090417194106)  SAP AG  MAIN_NW701P04_C  20091103163937 
sap.com  CAF-UM  7.01 SP4 (1000.7.01.4.0.20090417194111)  SAP AG  MAIN_NW701P04_C  20091103161325 
sap.com  CORE-TOOLS  7.01 SP4 (1000.7.01.4.0.20090417021948)  SAP AG  SAP AG  20091103154019 
sap.com  ISAGENT  8.1 SP0 (8.1.0.0.20090605095817)  SAP AG  SAP AG  20091210142716 
sap.com  JLOGVIEW  7.01 SP4 (1000.7.01.4.0.20090417020000)  SAP AG  SAP AG  20091103154104 
sap.com  JSPM  7.01 SP4 (1000.7.01.4.2.20090918151100)  SAP AG  SAP AG  20091201201543 
sap.com  KM-KW_JIKS  7.01 SP4 (1000.7.01.4.0.20090514115300)  SAP AG  SAP AG  20091103161349 
sap.com  LM-SERVICE  7.01 SP5 (1000.7.01.5.2.20091211060559)  SAP AG  SAP AG  20091224192630 
sap.com  LM-TOOLS  7.01 SP5 (1000.7.01.5.3.20091208123420)  SAP AG  MAIN_NW701P05_C  20091228135344 
sap.com  SAP-JEE  7.01 SP4 (1000.7.01.4.1.20090612152648)  SAP AG  SAP AG  20091103154150 
sap.com  SAP-JEECOR  7.01 SP4 (1000.7.01.4.0.20090417015900)  SAP AG  SAP AG  20091103154414 
sap.com  SAP_JTECHF  7.01 SP4 (1000.7.01.4.2.20090612144700)  SAP AG  SAP AG  20091103154520 
sap.com  SAP_JTECHS  7.01 SP4 (1000.7.01.4.2.20090612152905)  SAP AG  SAP AG  20091103162132 
sap.com  SWLIFECYCL  7.01 SP4 (1000.7.01.4.0.20090511115334)  SAP AG  MAIN_NW701P04_C  20091103151458 
sap.com  UMEADMIN  7.01 SP4 (1000.7.01.4.0.20090417195012)  SAP AG  MAIN_NW701P04_C  20091103165828 
For ABAP
SAP_BASIS     701     0004     SAPKB70104
SAP_ABA     701     0004     SAPKA70104
ST-PI     2008_1_700     0001     SAPKITLRD1
PI_BASIS     701     0004     SAPK-70104INPIBASIS
CRMUIF     500     0003     SAPK-50003INCRMUIF
SAP_BW     701     0004     SAPKW70104
SAP_AP     700     0016     SAPKNA7016
BBPCRM     500     0015     SAPKU50015
CPRXRPM     400     0015     SAPK-40015INCPRXRPM
ST     400     0021     SAPKITL431
BI_CONT     704     0004     SAPK-70404INBICONT
ST-A/PI     01L_CRM570     0000          -
ST-ICO     150_700     0022     SAPK-1507MINSTPL
ST-SER     701_2008_2     0005     SAPKITLOQ5
LM Components were updated for EHP1 SPS21, I installed SMD Agents in DEV and some QA servers and they work, but this one specially works as a fail over for a PRD cluster enviroment, and for that reason I'm using logical name, in SMSY it is configure with the same name, do you have any ideas?
Thanks!!!

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    Disk Information: ℹ️
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