SMP 3.0: Not able to upgrade to SMP 3.0 SP03 PL01 runtime from SMP 3.0 SP03
Hi Experts,
I am trying to upgrade SMP 3.0 SP 03 to SMP3.0 SP 03 PL01 patch. But when i launch the installer it says:
Installer could not check for administrator privileges.
You must have administrator privileges to install SAP Mobile Platform 3.0 SP03 PL1
I am not able to proceed ahead. What could be the reason for this pop-up?
Regards,
JK
P.S.: There is only one admin user on this machine and with the same user I have installed SMP 3.0 SP03 and mobile SDK already.
P.S.S.: I have tried the same after logging with .\smpServiceUser user also but same warning.
Finally i am able to resolve the issue. This issue was due to some files had been corrupted and were causing problem in upgrading to PL01 and uninstalling smp 3.0 SP03.
Let me share what i have done:
1. Stopped "SAP Mobile Platform Server" service from services.msc. Make sure there is no instance running for the same.
2. Deleted installed SMP folder at "C:\SAP\MobilePlatform3"
(if some folder is not getting deleted, rename it to some name and then try to delete it)
3. Go to "regedit.exe" and look for "SAPSMP3Service" and delete its every instance/folder.
4. Delete "SMP" folder from this location C:\Program Files\Common Files\InstallShield\Universal
4. Reboot your machine and then try to install.
Thanks Binh Tran for your time and providing this workaround.
Regards
JK
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