Smq1 stuck queue

Hello,
we are running sap R3 enterprise which is connected to a crm 5.0 system.every day there are stuck queues in smq1 on status stop.
the stuck objects are - MASS_CRM_, R3AD_.
untill they are released manually, other objects and data which suppose
to be downloaded to the crm system , are stuck
pressing on the stop error gives the following message - Set by Host
name: saptst1; Transaction: ; Report:SAPMSSY1
it appears to be that the queue is stuck when there is massive data
download/transfer from the R3 to the CRM system
in our development system we didn't encounter such a problem - the main
difference is that in the development systems (R3 to CRM) only delta
load is transfered - not massive data like in the test systems
please advise
Regards,
Moshe

This happend because , you might be having a request download which is running . Generally when request load happens , all the delata queus will be stopped in SMQ1 of R/3. This is standard procedure. So Pls check if there is any rquest load is happening at that time. One it is down the system will automatically delte the stop and the delta will continue.
Note: When do a request dowloand and if it stopped by some reason manually, than we need to unlock/delete the stop in SMQ1(R/3) Manually.

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