SMQ2 Time limit exceeded

Hi Experts,
IDOC to IDOC Scenarion--There are some entries in SMQ2 are showing "time limit exceeded". i tried to unlok the Queue every time i get the error and after that queue is going into Running status for some time and again it is giving the same error and status is "SYSFAIL". Queue registration is also done.we are facing this problem in production.
All other interfaces messages are processing fine except for one interface. some IDocs are processed even for the same interface. I assumed that the size of the message is large. so it is not processing, mapping step is not executed.
see the example below for one message which is not processed from XI
<SAP:MessageSizePayload>467228</SAP:MessageSizePayload>
<SAP:MessageSizeTotal>479041</SAP:MessageSizeTotal>
<SAP:PayloadSizeRequest>467228</SAP:PayloadSizeRequest>
We have restarted the complete XI server after Kernal upgrade and after that we are getting this problem, can any body give me the suggestion how can we solve the problem.

Hi
The size of the messages also not huge, we have tested it testing system and it is taking less than one minute to process the message. And we have checked at the Gate way & JCO connections are working fine. The problem is still there as i explained in my first post.
Every time it is giving time limit exceeded after unlocking the Queue.
Is there any other suggestions to resolve this issue.
Thanks in Advance
Neeru
Edited by: neeru on Mar 3, 2010 2:57 PM

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