SMS and Imessage issues

So I have sms turned off in settings and imessaging turned on.  I am usually prompted to send a text message if someone else cannot receive the imessage but with one of my contacts it occasionally automatically send an sms message without prompting me and both of us have sms turned off.

I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
I have had to turn iMessage off to ensure I receive messages sent to me.
Apple do not seem to want to acknowledge this as a problem, so far.

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