SMS, Apple ID, and iMessage Problems!

I cannot sign into my Apple ID to access my iMessages. I also cannot send or receive texts on my replacement iPhone 5. How do I do?

Can you provide a little more info?
So a test message/text to your phone # (not your email) does NOT work at all?
If you try and sign in to your account in messages what happens?
(click on SETTINGS->MESSAGES->SEND & RECEIVE - what shows under APPLE ID at the top? - if anything)
If it is blue and shows your Apple ID what shows under YOU CAN BE REACHED BY iMESSAGE AT?

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Apple TV worked until today. Message says unsupported signal check your output device. I have checked hdmi cable with another device and it's fine. Put on a different tv and same message. Went out yesterday and bought a new Apple TV and same problem.

Apple TV worked until today. Message says unsupported signal check your output device. I have checked hdmi cable with another device and it's fine. Put on a different tv and same message. Went out yesterday and bought a new Apple TV and same problem.

Which TV do you have.
You may wish to try the following:
Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.

Facetime and iMessage Problems on my iPad

Dear All,
I am turning to this community because i have a problem with my iPad and I ran out of ideas how to solve it.
Few days ago, I realized that the FaceTime on my iPad is not working. Every time I try to call someone it says Connection Lost although I have WiFi at this time. I also noticed I am unable to receive FaceTime calls.
Last night I noticed that iMessage is also not working on my iPad.
I have tries the following
1. Restart the Face Time and iMessage
2. Restart iPad
3. Restore iPad from iTumes
4. Restore iPad from ITunes as new phone
5. Create new Apple account and use it with my FaceTime and iMessage
6. Updated iOS (now i use iOs 6.1.3)
The problem persists even after I have done all of the above.
When I restore the iPad as new one from iTumes I am even unable to log into FaceTime and iMessage with my Apple ID. It says
"Unable to sign in. Please check your network connection and try again later"
However, I don't have any network connection problems because all other apps such as Safari and Google are working.
It seems to me that somehow the iMessage and FaceTime do not connect to my WiFi.
My question is:
What else can I try to fix the situation?
Could it be a hardware problem?
Any suggestion how to proceed are very welcome.
Thank you!
Frustrated iPad Owner

Hello chivos3000,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Best of luck,
Mario

Apple ID and iMessage

I am trying to activate iMessage but when I enter apple id and password it keeps telling me its wrong.
It isnt wrong as I can sign into my account ok.
Any ideas?
Cheers

Hi
I just went thru the same problem . The only thing I did was to turn off iPad , restart iPad , when I went to messages
My user name was already filled in. The other 5-10 times I tried my I'd password it would not work. After reboot and going to messages I retyped my user name then my password . First time did not work, did username and password second time and it worked. Did not do a second reboot.
I have seen other people who had this problem and they said it just started working on its own??
So I m not sure if what I did fixed it or it just fixed it's self, "to err is human, to really fowl up takes a computer "
Good luck!

How do I remove a device from my Apple ID and iMessage?

I want to remove an iPod from my Apple ID but I'm not sure how

Hey Daytona1,
Thanks for the question. In regards to iMessage: You can remove your iOS device by following these steps:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone. Sign out in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages.
If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
In regard to your iTunes Account/Apple ID: You can manage the devices that have been associated with your Apple ID (iTunes Account) from “View My Account”:
Removing an associated device or computer from an Apple ID
To remove a device or computer from your Apple ID:
1. Open iTunes.
2. Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
3. Choose Store > View My Account from the iTunes menu.
4. From the Account Information screen, click Manage Devices.
5. Click the Remove button next to the device name you would like to unassociate.
Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Thanks,
Matt M.

I am concerned that Apple thinks the imessage problem is only affecting a few users. That is not true. It is affecting me as well. Please fix it as soon as possible. Thank You

The imessage problem with IOS7 is affecting me. I just wanted to chime in because Apple said it is only affecting a few users. Don't believe it.

We've added you to the list of affected users & as soon as a fix is availble, we'll notify you .

Apple ID and imessage/ facetime

When My wife first got her iPhone she didn't have an Apple id so we loaded my Apple id instead. She has since gotten her own Apple ID but we can't change imessage and facetime to her Apple ID. How do we fix this?

Hello nutsnbolts08,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iOS 6 and later: Go to Settings > FaceTime.
If you signed out before changing your Apple ID:
iPhone, iPod touch: Tap “Use your Apple ID for FaceTime” and enter your current Apple ID to sign in.
iPad: Enter your current Apple ID to sign in.
If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
iPhone, iPod touch: Tap “Use your Apple ID for FaceTime” and enter your current Apple ID to sign in.
iPad: Enter your current Apple ID to sign in.
iOS 6 and later: Go to Settings > Messages, then tap Send & Receive.
If you signed out before changing your Apple ID:
iPhone, iPod touch: Tap "Use your Apple ID for iMessage" and enter your current Apple ID.
iPad: Enter your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID, then tap Sign Out.
iPhone, iPod touch: Tap "Use your Apple ID for iMessage" and enter your current Apple ID.
iPad: Enter your current Apple ID.
Have a nice day,
Mario

Apple id and iCloud problem

I decided to set up a separate apple id for my wife for her phone so we could have separate iCloud accounts. So, when I went to set up an apple id with her email, it said her email was already associated with an apple id, which doesn't make sense.
So, to be sure, I entered her email and asked to send an email to reset the password. Well, it then said there was no apple id for that email. Still, when I try to create an apple id with that email, it still says it is associated with an apple id and won't let me set up the new one.
How can I remedy this? Is there an easy way to email apple support with this? Their support site isn't helpful with this at all.

Hi
I have the same problem
It says email is sent, but nothing arrives!
Did you get anywhere?
H

Apple id and email problem

Okay, i started out with the email address [email protected] and then i changed it, the reason i had to change it was because that email is now blocked and i could not verify it, now when apple id pops up when i want to download an app my passwords wont work for that email. Help!

I haven't suggested you are dumb, indeed I only think people are dumb if they don't ask about things they don't understand.
I was asking why you changed your Apple ID to see if you really needed to, it sounds as though you may not have needed to.
You can change your personal email you use with your Apple ID, but you can't change your iCloud address. If you do this you can continue to use your old Apple ID and without causing problems with purchased content.

Facetime and iMessage problems

My Facetime and iMessage are not working on my iPad mini, what can I do?

Depends on what you mean by "not working". Can you be more specific about what is happening?

Apple ID and email problems

I forgot my Apple ID and so changed it along with a new email address. Now I can log into Apple but cannot access I Tunes or App Store because it does not recognise the new email or the new Apple ID.
Can anyone help please?

I suggest you try one of these methods to recover your original Apple ID and password (which can be reset easily)
All of your past purchases are tied to the Apple ID used to purchase them. The ID can be changed in the account holders iTunes account.
About your Apple ID:
http://support.apple.com/kb/HT2204
Changing your Apple ID (new email)
http://support.apple.com/kb/HT5621
http://support.apple.com/kb/HT1920
http://support.apple.com/kb/HT2519
https://discussions.apple.com/docs/DOC-3991
http://support.apple.com/kb/HT5312
If this doesn't put you on the right path, holler back.

Apple ID and iMessage issue

Dear ,
I am trying to activate iMessage using my ( apple ID :<edited by host> but it tell me the username/ password is not correct , my username/ password working with all apple services but not working with iMessage.
This problem started with me after I switched off the IMessage service and switched on again from settings , I rest the password , restarted the device and rest the settings but the problem still .
Your help and fast action is highly appreciated from Apple.
Thanks for your time and consecration ,

make sure the e-mail being used on the list of your e-mails settings is the one from your Apple I.D. and not the other one like @iclould.com e-mail address that often could cause confilicts if is not your Apple I.D. e-mail set up to be the default on iMessages.

Apple TV and iTunes problem - Different Twist

I, too, can no longer get Apple TVs to show up in my iTunes device list.
It DID work until last week when I downloaded two movies. They ATVs (three of them) got stuck in syncing, and were still "syncing" four days later. I quit the app, restarted it, and now all the ATVs are gone.
The twist is, the ATVs DO show up on my MBP and another iMac on the same local network. Just not on my 27 inch iMac.
I deleted (correctly and completely) iTunes and reinstalled - no success.
I created a new (clean) user account - no success.
I wiped the hard drive clean and reinstalled the software - no success.
This HAS to be a hardware problem with the iMac.
Any other ideas or observations or suggestions?

cjaubert wrote:
Question: Do you mean you removed the AppleTv from the list in iTunes or the iTunes library from the list in AppleTV Settings>Computers?
Answer: It disappeared from iTunes and couldn't be deleted. I disconnected/deleted from ATV's settings.
OK, good that lets you add the new library to AppleTV
Question: New user account on the computer or new iTunes account added to AppleTV?
Answer: On the iMac. I AM able to connect another Mac's iTunes library to the ATV and sync it. I just can't add or sync THIS one.
You can only sync a single library with AppleTV
Therest are shared/streaming libraries.
Question: Did you have to set them up in AppleTV again or were they sharing libraries always known to appleTV?
Answer: They appeared in the other computers iTunes device lists, saying "Apple TV click to set up" - just as they do at this very minute.
Ah ok, you haven't actually set them up on those machines.
I would turn those off just in case they're interfering with the one you want to sync being allowed a slice of the cake.
Question: If you'd factory restored AppleTV you would have to set these up again on AppleTV.
Answer: I don't understand, but, making an assumption, when I reset the ATV, I downloaded the update, went to connect to the network, and that connection request was received by all Macs on the network (Apple TV click to set up) except the iMac.
I've never had my other macs turned on when trying to add an AppleTV - it's possible they could be causing problems by catching the request for th e5 digit code before the reset computer.
Question: Why both?
Answer: Just for a belt and suspenders - I was troubleshooting.
Question: Do you have 2 separate local networks? If they do not see each other this could be the problem - try both individually if you haven't.
Answer: No, I have only one. And, the iMac can see the other computers, mount them, etc., and vice versa. The ONLY apparent network problem is the ATV/iTunes/iMac problem described here.
I hope I am less confusing now?
Yes, getting clearer!
Do you have any kind of extra firewall/security software on the affected machine eg Little Snitch or something like that?

My mac keeps telling me my apple ID and imessage is being used on a new iPhone, help? is this related to Yosemite?

My mac has popped up with these alerts twice now, one saying 'Your apple ID is now being used for iCloud on a new iPhone.' followed by 'Your phone number is now being used for iMessage and facetime on a new iPhone.' what should I do?
I haven't got a new iPhone obviously and my current one is already been signed in and always has been, i tried changing my Apple ID password but the alerts came up again.
I recently updated to the OS X Yosemite update and have been having some isues with my wifi since then so I'm not sure if this could be related. I also had my last iPhone stolen about half a year ago but used the Track my iPhone on my cloud to set it so if it did become online it would be wiped, but obviously i am quite concerned.
Thanks!

After updating a while back, I got some false alerts myself but they were for devices I owned. In your case you might want to contact the Apple account security team and ask them their advice: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support.

Apple Mail and Gmail problems

I put all 3 of my gmail accounts into apple mail but now apple mail will not stop retrieving my old messages from gmail one at a time and I keep hearing that weird chime. How do I fix this?

Is it still downloading the messages? Not quite clear on what the problem is - or why it's a problem.

SMS, Apple ID, and iMessage Problems!

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