SMS delievery reports, call failed, internet hang

Hello,
I am Prateek Samtani, have a blackberry 9300 with vodafone as my service provider. I have following 3 issues with my handset:-
1. I don't receive sms delivery reports, have checked in options for sms and delivery reports is on yes status. Also, I have talked to vodafone rep at their center, there is no problem with my network and with their terms and conditions for blackberry.
2. Sometimes, my internet connection stops working and reconnects everything again. This issue has also been checked with m friends using same service and also with vodafone center for this but no problem found.
3. While I talk on phone via call, it works fine and suddenly disconnects my call and error comes call failed. The network coverage remains same and it is now happening quite fequently now a days.
This handset was purchased from a store in Dubai and I am using it in India. The handset is 1 month 15 days old only.
Kindly, help me with the same as soon as possible and please give me instantaneous replacement and not to keep my handset with the service for days. I don't have any alternate mobile handset to use.
Thank You

Just want you to know that my carrier (T-Mobile in Germany) sent the iPhone to Apple after they checked the phone themselves (and didn't know what to do..)
Apparently Apple couldn't solve the problem too, they gave me a brand new iPhone...
So, thanks for your help and the new iPhone

Similar Messages

Report call failing from JAVA SDK

Hi All,
I am getting strange issue. Report works fine in BO InfoView when we ran the report by using java SDK it is getting some formula error.
Here are the details
1. Report is working fine in DEV, QA and PROD InfoView
2. Report is not working with PROD JAVA SDK
3. Finding below errors when we ran through Java SDK.
Errors :
Error1:
2014-07-01 10:51:47 com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Error in File Cardholder Activity Fleet_Account: Error in formula Acct Code: '//If({?acctCD} = "%") then "ALL" ' A subscript must be between 1 and the length of the string. Details: errorKind---- Error code:-2147215357 Error code name:internal at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.getPage(Unknown Source) at com.businessobjects.report.web.event.q.a(Unknown Source) at com.businessobjects.report.web.event.q.a(Unknown Source) at com.businessobjects.report.web.event.bq.a(Unknown Source) at com.businessobjects.report.web.event.bt.broadcast(Unknown Source) at com.businessobjects.report.web.event.ak.a(Unknown Source) at com.businessobjects.report.web.a.p.if(Unknown Source) at com.businessobjects.report.web.e.a(Unknown Source) at com.businessobjects.report.web.e.a(Unknown Source) at com.businessobjects.report.web.e.if(Unknown Source) at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater.a(Unknown Source) at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source) at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.do(Unknown Source) at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:282) at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:459) at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:265) at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:262) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592) at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748) at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:122) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Error 2:
2014-07-01 08:07:37
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Error in File Transaction Listing_Account:
Error in formula Prompt Date:
'(Propercase({?dtTyp}) & " between ") &
Bad date format string.
Details: errorKind---- Error code:-2147215357 Error code name:internal
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.getPage(Unknown Source)
at com.businessobjects.report.web.event.q.a(Unknown Source)
at com.businessobjects.report.web.event.q.a(Unknown Source)
at com.businessobjects.report.web.event.bq.a(Unknown Source)
at com.businessobjects.report.web.event.bt.broadcast(Unknown Source)
at com.businessobjects.report.web.event.ak.a(Unknown Source)
at com.businessobjects.report.web.a.p.if(Unknown Source)
at com.businessobjects.report.web.e.a(Unknown Source)
at com.businessobjects.report.web.e.a(Unknown Source)
at com.businessobjects.report.web.e.if(Unknown Source)
at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater.a(Unknown Source)
at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)
at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.do(Unknown Source)
at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:282)
at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:459)
at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:265)
at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:262)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:122)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:792)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Anyone having similar issue
Thanks
Satish

It is giving error in formula even though formula is correct.

Iphone 5 from Dubai not working in INDIA. Call failed

I bought 3 Iphone5 from Dubai out of it 2 are working on Vodafone India(Call & 3G data) but the Third iphone 5(3G Data only) on vodafone.
i have managed to cut sim into NANO sim they are working on other two Iphone5 but not on last one.
i can use DATA service on third iphone but cant call or sms it shows call failed.
Any Solution ???

hetabk wrote:
This one(md655) has verizon usa card from which i can call but when i put Vodafone india only data.
There is the problem. The iPhones originated in the US and there are NO unlocked iPhones for sale in the US.
In the future, it's best to only purchase iPhones directly from Apple or an authorized reseller.
You may simply be out of luck. You can try contacting Verizon and see if they will unlock the device for you, there is no guarantee.
If the other two are locked to AT&T, you are completely out of luck.

SCCM Get Collection Member Fails "Failed to get members of collection. The SMS Provider reported an error"

Full Error is: "Failed to get members of collection '{Collection Name from "Initialize Data"}'.". The SMS Provider reported an error. Details: Generic failure
Orchestrator 2012 R2 7.2.84.0
Using Integration Pack 7.2 for System Center 2012 Configuration Manager
I have a Runbook that is setup to use Get Collection Members from SCCM. The fields are:
Collection: {Collection Name from "Initialize Data"}
Collection Value Type: Name
When I use the Runbook Tester (or when I try to run it myself) I get the error:
"Failed to get members of collection '{Collection Name from "Initialize Data"}'.". The SMS Provider reported an error. Details: Generic failure
I have tried using the Collection ID and I get the same error. From the Collection Property in Get Collection Members I can browse and see all the collections in SCCM, so I know the connection is working.
An example of a collection I am trying to use is this: SUM - Patch and Reboot Server - 3rd Sat 1AM . I have tried using it with quotes and single quotes as well and I get the same error.
The log file for SCCM looks like this when it fails:
CSspQueryForObject :: Execute...~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
~*~*~e:\nts_sccm_release\sms\siteserver\sdk_provider\smsprov\sspobjectquery.cpp(1782) : Failed to parse WQL string SELECT * FROM SMS_Collection WHERE Name = "{Collection Name from "Initialize Data"}"~*~*~ $$<SMS Provider><03-25-2014
11:34:52.904+300><thread=528 (0x210)>
~*~*~Failed to parse WQL string SELECT * FROM SMS_Collection WHERE Name = "{Collection Name from "Initialize Data"}" ~*~*~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
Execute WQL =SELECT * FROM SMS_Collection WHERE Name = "{Collection Name from "Initialize Data"}"~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
Execute SQL =~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
Removing Handle 1792008112 from async call map~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
ExecQueryAsync: COMPLETE SELECT * FROM SMS_Collection WHERE Name = "{Collection Name from "Initialize Data"}"~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
CExtUserContext::LeaveThread : Releasing IWbemContextPtr=1862502880~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
My SCCM Administrator and I are out of ideas about what else to try. Anyone have some ideas on what might be causing the issue?
MCITP | VCP4 | VCP5

Hi,
may I ask if you modified the log? Because of ...
Execute WQL =SELECT * FROM SMS_Collection WHERE Name = "{Collection Name from "Initialize Data"}"~ $$<SMS Provider><03-25-2014 11:34:52.904+300><thread=528 (0x210)>
Have you typed or subscribe the Published Data to the Field Collection in the Activity "Get Collection Member"?
It must be subscribed!: Click with right mouse key-> Subscribe->Published Data
Regards,
Stefan
www.sc-orchestrator.eu ,
Blog sc-orchestrator.eu

Not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

Good day Sidharth Namrta,
It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
iPhone: Troubleshooting issues making or receiving calls
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

SAP Management Console reporting connection failed

When using Internet Explorer to access SAP Mangement Console @ http://spjcen00:50013 , one instance reporting connection failed. I am loading a landscape export file containing 10 distincts SIDs. Only this one is failing and started about 10 days ago. The usage type of the failing system is Enterprise Portal. My feeling is there is some configuration that has changed for Solution Manager enablement.
Client Side:
Java Plug-in 1.6.0_15
Using JRE version 1.6.0_15-b03 Java HotSpot(TM) Client VM
SID:NW 7.01 Ehp1 on AIX/DB2 usage type Enterpise Portal
Clicking on the operations log in the SAP MC, (lower right corner) reveals this information:
Mon Aug 17 13:31:16 CDT 2009 Connection to instance spjcen00 10 failed/Connection refused Connection refused: connect
With Details of:
java.net.ConnectException: Connection refused: connect
 at java.net.PlainSocketImpl.socketConnect(Native Method)
 at java.net.PlainSocketImpl.doConnect(Unknown Source)
 at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
 at java.net.PlainSocketImpl.connect(Unknown Source)
 at java.net.SocksSocketImpl.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at java.net.Socket.<init>(Unknown Source)
 at java.net.Socket.<init>(Unknown Source)
 at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.initStreamsFromSocket(HTTPSocket.java:648)
 at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.initializeStreams(HTTPSocket.java:470)
 at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getOutputStream(HTTPSocket.java:427)
 at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getRequestStream(HTTPTransport.java:355)
 at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:550)
 at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1432)
 at com.sap.managementconsole.soap.sap.sapcontrol.SAPControlStub.getInstanceProperties(SAPControlStub.java:1167)
 at com.sap.managementconsole.dataloader.soap.sap.SAPSOAPDataLoader.getInstanceProperties(SAPSOAPDataLoader.java:1095)
 at com.sap.managementconsole.dataloader.soap.sap.SAPSOAPDataLoader.init(SAPSOAPDataLoader.java:87)
 at com.sap.managementconsole.common.DataLoader.createControlInterface(DataLoader.java:381)
 at com.sap.managementconsole.common.DataLoader.startup(DataLoader.java:289)
 at com.sap.managementconsole.common.DataLoader.access$200(DataLoader.java:72)
 at com.sap.managementconsole.common.DataLoader$2.execute(DataLoader.java:513)
 at com.sap.managementconsole.operations.AuthorizedOperation.execute(AuthorizedOperation.java:52)
 at com.sap.managementconsole.common.DataLoader.reinitialize(DataLoader.java:520)
 at com.sap.managementconsole.common.ThreadPoolDataLoader$2.execute(ThreadPoolDataLoader.java:102)
 at com.sap.managementconsole.common.DataLoader.executeAllQueuedOperations(DataLoader.java:606)
 at com.sap.managementconsole.common.ThreadPoolDataLoader$DataLoaderTask.execute(ThreadPoolDataLoader.java:127)
 at com.sap.managementconsole.common.ThreadPoolManager$ThreadPoolElement.run(ThreadPoolManager.java:276)
 at java.lang.Thread.run(Unknown Source)

Hi Christophe,
Which user did you use in the SAP MMC in order to start the server? It should be the Windows user under which the server has been installed, not the Administrator user for the server.
Hope that helps!
-Vladimir

What does call failed and call busy mean?

I call my bf on Skype every time I see him on there and it rings and eventually it says call failed and sometimes it will say call busy, what does call failed and call busy mean?

WuTom wrote:
If a call is marked as "Call ended" does this guarantee the other person ended the call, or can it also mean the call disconnected or was dropped?
Was talking with someone and at one point the "Call ended - call dropped". Few other times it was just marked as "Call ended", they have bad internet. So is it possible the "Call ended" means the call was dropped due to internet or were they for definite hanging up?
Thanks
Hi WuTom,
From experience, it depends on the platform which you are using. In my case, my boyfriend is using Skype for iPhone and I am using Skype for Mac. Sometimes I find that the "Call ended - Call dropped" is the result of bad internet on my or his part. "Call Ended" on its own could mean one of two things, among others:
1. A person accidentally touches the red end call button; or
2. Skype crashes unexpectedly (either because of internet as you said or other issues such as flat battery)
This is just from my personal experience, but I do hope it clears some stuff up for you.

"Call Fail" error when trying to make out calls.

Hi, I'm on iPhone 4S with iOS 6.1.3 . Recently I've been experiencing this problem of doing outgoing calls. It keeps on having this "CALL FAILED" error. Previously it sometimes came but went back normal after an hour and I thought It might be caused by my network carrier . But its been 4 days now. Do take note that Im still be able to receive all incoming calls, SMS, Apps Messaging as well internet surfing & others. Pls guys help me to resolve this issue. Tq.
P/S
My location = Malaysia
My ISP & cellular network carrier = Celcom

Hello zipinabag,
Thank you for all the information you provided regarding the issue you are experiencing when making a call on the iPhone. I recommend reviewing this tutorial:
Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/
Thank you for using Apple Support Communities.
Best,
Sheila M.

Call failed - reason required

In the attached log file, a call comes in, which shows up reports as "Aborted". I would like to know what was the reason this call failed.
Call flow:
PSTN --- PRI -- Voice Gateway (2900 series) -- SIP -- CUCM9 ---- UCCX9
On UCCX, it should go to a script which determines that it's within business hours, and redirects the call to the hunt pilot with phone number +33173150110
Details:
Called nr: +33173150194
Calling nr: +33628329975
Timestamp: Date: Mon, 16 Jun 2014 07:03:33 GMT
It starts on line 4136.
I can see that the call gets reINVITED a couple of times, and it seems to me that after the last INVITE, there's no media path, so I understand why the voice gateway would send a BYE. However, I don't understand why there's no media path.
Thanks

Hi Tom,
From the logs I can see that the call goes to UCCX using the CTI port and gets transferred back to a Hunt List, with DN 33173150110 for the pilot.
The Hunt List gets exhausted.
08729403.006 |09:03:37.554 |AppInfo |UNKNOWN_ALARM:HuntListExhausted - HuntListName:Card Team France App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:UC-CUCM-CERGY
08729403.009 |09:03:37.555 |AppInfo |HuntListCdrc::terminateCall - Sending CcRejInd, with cause code (17), to Cc because it has not sent CcRegisterPartyB to Cc.
The call then connects to another entity anyway, after exhaustion of the hunt list. IP address of that entity is below. This should give you an idea of where the caller is connected.
08729567.001 |09:03:38.467 |AppInfo |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 172.25.56.130:[5060]:
[358209,NET]
ACK sip:[email protected]:5060 SIP/2.0
c=IN IP4 172.25.56.130
m=audio 24558 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
Caller then hangs up the call. This bye comes in from gateway with normal disconnect cause 16.
08729858.003 |09:03:52.094 |AppInfo |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 600 from 172.25.56.130:[56693]:
[358217,NET]
BYE sip:[email protected]:5060 SIP/2.0

Cannot make calls...always says "call failed"

hello. the problem is that i cannot make calls, every time that i have to make a calls a little sounds comes and in the screen says "call failed".
what can i do?

The standard troubleshooting steps for the iPhone in order are; power the iPhone off and on, Reset, Restore.
How long have you been using your iPhone? Has it always been this way, or is this a recent occurrence?
Do you have EDGE access?
Are you able to send and receive SMS?
Another troubleshooting step to try is removing and re-inserting your SIM card to make sure it is seated properly. Be sure to power your iPhone off before doing so.
If none of the above makes any difference, I would contact at&t to see if they are having any network problems in your area - assuming you have a home telephone or access to another phone - which is a good idea to use anyway when calling at&t or AppleCare in case they want you to perform any troubleshooting while on the phone.
If at&t is not reporting any temporary network problems, the next step to take is calling AppleCare (800) 694-7466 or make an appointment at an Apple Store if there is one nearby.

Q10 Blackberry Calls Fail on Skype

Just put Skype on my Q10 Blackberry after setting it up on my home computer. Home computer works fine. When contacting others on blackberry screen goes dull and says call failed? Same with received calls. Contacts say their phone says "busy". Not sure what to do. Tried deleting app and loading a new one from Blackberry Apps.

Dear Readers,
Welcome to the Community!
Thanks for your inquiries. In order for the Skype Community to help you, some more information would be helpful:
- Operating system (version and updates installed)
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Thanks in advance.
On behalf of the Skype for BlackBerry team,
Best regards,
Elaine
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Report generation fails with below error

Hi Friends,
This is an extarct from "ccat /var/opt/SUNWsymon/PRM/log/prm.log"
Report generation fails for individual host but succeeds for all hosts.
prmlog September 13, 2010 12:52:14 PM Thread-287: Begin loading files
prmlog September 13, 2010 12:53:51 PM HandlerThread-0: Got trap: 2
prmlog September 13, 2010 12:53:51 PM HandlerThread-2: Got trap: 2
prmlog September 13, 2010 12:54:51 PM HandlerThread-1: Got trap: 2
prmlog September 13, 2010 12:54:51 PM HandlerThread-2: Got trap: 2
prmlog September 13, 2010 12:56:01 PM HandlerThread-0: Got trap: 2
prmlog September 13, 2010 12:58:51 PM HandlerThread-0: Got trap: 2
prmlog September 13, 2010 12:58:51 PM HandlerThread-2: Got trap: 2
prmlog September 13, 2010 12:59:51 PM HandlerThread-1: Got trap: 2
prmlog September 13, 2010 12:59:51 PM HandlerThread-2: Got trap: 2
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Database Error occurs!
prmlog September 13, 2010 1:00:00 PM Parallel:0: ERROR: relation "detail_temp_host" does not exist
prmlog September 13, 2010 1:00:00 PM Parallel:0: SchedOP: Exception: scp-2: Report request generation failed.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Call CrScheduledRequestBroker.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Database Error occurs!
prmlog September 13, 2010 1:00:00 PM Parallel:0: ERROR: relation "detail_temp_host" does not exist
prmlog September 13, 2010 1:00:00 PM Parallel:0: SchedOP: Exception: creature-t1000-08: Report request generation failed.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Database Error occurs!
prmlog September 13, 2010 1:00:00 PM Parallel:0: ERROR: relation "detail_temp_host" does not exist
prmlog September 13, 2010 1:00:00 PM Parallel:0: SchedOP: Exception: sdp-1-region2: Report request generation failed.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Database Error occurs!
prmlog September 13, 2010 1:00:00 PM Parallel:0: ERROR: relation "detail_temp_host" does not exist
prmlog September 13, 2010 1:00:00 PM Parallel:0: SchedOP: Exception: psp-1-region2: Report request generation failed.
prmlog September 13, 2010 1:00:00 PM Parallel:0: Database Error occurs!
prmlog September 13, 2010 1:00:00 PM Parallel:0: ERROR: relation "detail_temp_host" does not exist
prmlog September 13, 2010 1:00:00 PM Parallel:0: SchedOP: Exception: shissun1: Report request generation failed.
prmlog September 13, 2010 1:00:05 PM Thread-294: Report successfully posted to web server.
prmlog September 13, 2010 1:01:01 PM HandlerThread-0: Got trap: 2
prmlog September 13, 2010 1:03:54 PM HandlerThread-0: Got trap: 2
In /tmp directory I could see database logs directory (/tmp/SunMCDBLogFiles)
Below is an extarct from "db-start-sql.log"
ERROR: table "summ_temp_events" does not exist
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
LOG: autovacuum: processing database "postgres"
LOG: autovacuum: processing database "sunmc"
WARNING: there is already a transaction in progress
ERROR: relation "detail_temp_host" does not exist
CONTEXT: SQL statement "INSERT INTO detail_temp_host (host_id) VALUES (21)"
PL/pgSQL function "get_alarm_data_ids" line 203 at execute statement
PL/pgSQL function "sp_get_nonperf_summary_data" line 92 at assignment
WARNING: there is already a transaction in progress
WARNING: there is already a transaction in progress
ERROR: table "summ_temp_events" does not exist
ERROR: relation "detail_temp_host" does not exist
CONTEXT: SQL statement "INSERT INTO detail_temp_host (host_id) VALUES (26)"
PL/pgSQL function "get_alarm_data_ids" line 203 at execute statement
PL/pgSQL function "sp_get_nonperf_summary_data" line 92 at assignment
ERROR: relation "detail_temp_host" does not exist
CONTEXT: SQL statement "INSERT INTO detail_temp_host (host_id) VALUES (25)"
PL/pgSQL function "get_alarm_data_ids" line 203 at execute statement
PL/pgSQL function "sp_get_nonperf_summary_data" line 92 at assignment
WARNING: there is already a transaction in progress
ERROR: table "summ_temp_events" does not exist
WARNING: there is already a transaction in progress
ERROR: table "summ_temp_events" does not exist
ERROR: relation "detail_temp_host" does not exist
CONTEXT: SQL statement "INSERT INTO detail_temp_host (host_id) VALUES (42)"
PL/pgSQL function "get_alarm_data_ids" line 203 at execute statement
PL/pgSQL function "sp_get_nonperf_summary_data" line 92 at assignment
ERROR: relation "detail_temp_host" does not exist
CONTEXT: SQL statement "INSERT INTO detail_temp_host (host_id) VALUES (1)"
PL/pgSQL function "get_alarm_data_ids" line 203 at execute statement
Kindly suggest me.. This SUNMC is doing more than killing.
Thanks
Srini

I just received instructions from the TMG software company to uninstall and install the PDF driver they use. This fixed the problem. Apparently upgrading to v7.01 damages the driver but reinstalling it corrects the problem.
Thanks for the advice.
Mike

IPhone 4S Siri Will No Longer Voice Dial Contacts - Always Call Failed

I am not exactly sure when this started (5.0.1?), but when I ask Siri to dial someone in my contacts, Siri recognizes the request, proceeds to Dial the number and no matter which contact I try, I get an immediate "CALL FAILED" and then the iPhone immediately locks. I have restored the iPhone as new, Reset Network Settings, etc. to no avail. If I turn Siri off from Settings, the phone will revert to the previous Voice Control that was present in previous iPhones and Voice Calls are successful. Only when trying to use Siri do all voice initiated calls fail. And it is 100% consistent in the failure. This does not appear to be a Siri network issue, as all Siri other Siri requests work and are speedy. Co-workers with the 4S are also experiencing the same issue, so it does not appear to be specific to just my iPhone. Can anyone else confirm? Thanks.

OK, so i have tracked it down to a single AT&T Cell Tower location in my instance, but it also just so happens to be at my office, which means I am affected by it all day. What is happening is that at this particular location, the AT&T tower is misconfigured or experiencing some type of technical issue, resulting in the inability of the cell tower to handle simultaneous voice and data. Siri uses data to match the contacts, names etc and hands off to the Phone dialer, which immediately experiences a call failure as a result of the 3G Data still being in use by Siri. You can verify simultaneous voice and data connectivity by placing a voice call and then attempting to use 3G data (you must not be using WiFi to determine if this is a problem with the Cell network). While in a voice call, launch the Speedtest.net Mobile Speed Test app. You will clearly see that 3G data services have all but ceased if this is your problem. End the Voice Call and run the Speedtest.net Mobile Speed Test again and 3G data will work fine.
I have reported the problem via AT&T's Mark the Spot App numerous times and had my colleagues do the same and called AT&T Wireless customer service to no avail. They simply refuse to acknowledge the issue is on their end. I personally know at least 5 other iPhone 4S users in my office who are experiencing the same issue and the results can be consistently recreated on all of their devices. And again, once they leave the office in the afternoon, all of their services return to normal and they can again make and place Voice initiated phone calls without the dreaded Call Failed. Thanks AT&T.

Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

Have a look at this it might help
http://support.apple.com/kb/TS4148

SMS delievery reports, call failed, internet hang

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