SMS Service Provider for Unity Connection

Hello,
I am wondering if anyone has ever setup the SMS Message Notification feature within Unity Connectiona and if so, can you recommend the Service Provider that you used? I am having a hard time trying to find a provider for this feature.
Thanks in advance for any help you can provide.
Martin

I had a customer do it with Sprint. They charged a per-message rate (more if they had to relay it to another carrier) and added it to the customer's business account. They were *very* guarded about the server details relating to the setup of it though. Yeesh.
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Licensing for Unity Connection after Upgrade from 8.5 to 9.1.2

I upgraded my Unity connection from 8.5.1 to 9.1.2. ( my CUCM is still on 8.5.1) . I have 200 CUWL-STD ( 2200 DLUs), and 50 CUWL-PRO (850 DLUs) . Now I am working with Cisco to get a license file for Unity Connection and apply that to my ELM. I attached my licensing page for when I was in 8.5.1 . Just want to make sure if I will be getting enough license with that license file, or possibly I need to buy more. Someone told me that if I want to have users with mailbox I need to order more licenses since every user take one CUWL license.
Honestly i do not know how CUWL licensing work regardig to Unity or even CUCM.
Thanks,

Hi,
The following link provides details of licenses usage by diff endpoints on version 9.x
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/uct/9_1_1/CUCM_BK_U0AE00F5_00_uct-admin-guide/CUCM_BK_U0AE00F5_00_uct-admin-guide_chapter_0100.html
HTH
Manish

How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"?

How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"? When I plugged in my iPad this popped up!

Hi csreddy,
If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Apple - Find Locations
https://locate.apple.com
Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232
Regards,
- Judy

Records management: Getting record GUID in Service Provider for Transactio

Hello,
I wan't to use a service provider for transaction (or may be reports) in a record.
I the called transaction (Z-transaction) I need the GUID of the record (from which this transaction was calle). Afterwards we want to add automatically a new document into the record.
Does anybody know, how to transfer (or receive) the ID of the record in our Z-transaction or z-report? Or are there any other techniques how to do this?
Many thanks for any advice,
Matthias

Hi Espen,
Basic searching for documents and records can be done via the organizer part of the screen. It's the left part of the screen with the role-based view and the history. Select the folder for eg records and open it. Select the record type you want to search on and right click on it adn select search. You then can to enter your parameters (attribute values) on which you want to search. Same for the documents.
The search you are reffering to is the generic search in which it's possible to search over multiple documenttypes at once. For this however you need to customize RM parts. In the registry for once you have to change some settings on the element type (sps) of the generic document search element (e.g SRM_SPS_GEN_DOCUMENT_DEMO in the service provider SRM_SP_GEN_DOCUMENT). These options are only available in the newer systems (e.g. Netweaver 4s). Not in SAP Enterprise 4.7. So for the generic search options you"ll need more indepth knowlegde on how to customize SAP RM.
There is a kind of howto on the generic search options on: http://service.sap.com/recordsmanagement in the media library under documentation called "How To Guide: Cross Search based on Property Unification" .
Hope this helps.
Best regards,
Tjalling-Jan Gerkema

Records Management - Service provider for HR

Hi,
I'm trying to create a service provider for HR, but i cant get i to work. I won't display in the RM browser.
I have read the documentation, and hopefully set the right parameters, but i still can't use it.
Any tips or tricks?
Espen

Found the answer - the documentation is wrong.
The documentation says that one should not enter a value in RFC destination if working on the same system.
This is incorrect - the value NONE has to be entered for RFC dest, same as for the other service provicers.

RecordsManagement: Error in service provider for DOMEA: SAP-Office Mails

Hi all,
I am trying to use the default service provider for Domea:SAP office mails( RMPS_LINK_SP_MAIL).
but i am getting an error " Standard activity not defined " Message no. SRM_ORGANIZER106.
can anyone please help me in this regard...
Also the scenario i am working for is: some particular mails coming to my out look inbox needs to be attached to the record. how to achieve this scenario.... will the above service provider helps me. or is there any other way to achieve this. I am using SAP Records Management not PSRM.
Thanks & Regards
kavitha.

Hi all,
I am trying to use the default service provider for Domea:SAP office mails( RMPS_LINK_SP_MAIL).
but i am getting an error " Standard activity not defined " Message no. SRM_ORGANIZER106.
can anyone please help me in this regard...
Also the scenario i am working for is: some particular mails coming to my out look inbox needs to be attached to the record. how to achieve this scenario.... will the above service provider helps me. or is there any other way to achieve this. I am using SAP Records Management not PSRM.
Thanks & Regards
kavitha.

Access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon

Log in to my Verizon account. Try to access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon web page to Manage Contacts.

It may be a situation where we all wait for things to clear up. The Verizon Cloud has been having issues for a very long time. Have you tried backing up contacts to your Gmail account, if you have one?

Defaulting the Service Provider for the receipts pulled from credit card

Hi,
When the Associate goes on a business trip , some of the expenses are processed through the AMEX corporate credit card. Using a custom PRCC , these credit card transactions are uploaded into the system and are available as buffer during the trip creation. Associates creates the trip using ESS Portal. When the Associate selects the expense from the credit card buffer , we want the Service Provider to be defaulted to AX (AMEX). The service provider code for AMEX is configured as AX.
In the following configuration (Travel Expenses->Master Data->Credit Card Clearing->Define Assignment Table for Credit Card Clearing , we updated the Service Provider as AX for all the expense types related to AMEX.
Now we notice that AX is not defaulted in the Service Provider when the Associates pulls the expense from the AMEX credit card buffer.
Is there a way to default the service provider for all the expenses pulled from the credit card buffer?
Thanks
Sukumar

Hi Nandagopal,
You are right that the origin column has Amex logo when selected from the Buffer. We are using Service provider in determining who the payment should go to. If the expense is from the credit card buffer , the payment should go to AMEX directly. If the expense is non-AMEX (i.e manual entry and not from buffer) , then the payment will go to the employee themselves. Different wage types are determined based on the Service Provider for the same expense type. For example for expense type ACAR (Rental) , if the Service Provider is AX , then wage type say WJ67 is selected by the system . For expense type ACAR and no Service provider , then wage type WJ17 is derived. The accounting is determined based on the wage type.
So Service Provider is one of the key field that determines the accounting. When the associate selects from credit card buffer , the associate should also select the service provider as AX so that payment goes to AMEX. If the Associate forgets to select the service provider , then the payment goes to the Employee. Then the employee has to pay AMEX separately. In order to avoid this, we want to default the service provider as AX when the associate pulls from the credit card buffer.
We maintained the default service provider as AX for AMEX credit card clearing in img node Travel Expenses->Master Data->Credit Card Clearing->Define Assignment Table for Credit Card clearing. In this node we link the credit card company transaction keys to SAP expense type and you have the option to select the Service Provider. But his default is not working in Portal.
Please let me know if this default setting should work.
Thanks
Sukumar

HT4914 When I'm using iCloud,and I'm NOT in wifi will I need to pay a service provider for data useage?

When I'm using iCloud,and I'm NOT in wifi will I need to pay a service provider for data useage?

It's your choice. If you know that you will be away from wifi then you could download the music that you want to listen to so that it is available on your phone. If you do subscribe to Match and want to be able to access it via your carrier's network then you will also need to be an area where you get reception from your carrier.
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COBRAS Import for Unity Connection 8.5 and Subscriber LDAP Integration Status

Using COBRAS Import for Unity Connection 1.1 Build 212 with Unity 4.2 Voicemail Only and Connection 8.5(1)SU1 with LDAP Directory Integration
When I run COBRAS the old alias matches the new alias and my desire is for subscribers being moved to be LDAP inegrated. However after COBRAS runs, the radio box for LDAP Integration Status on the subscriber is set to Do Not Integrate with LDAP Directory. Is there a way for COBRAS to select Integrate with LDAP Directory when the alias matches on LDAP?

Hi ben,
If you are just importing from and not authenticating against LDAP, then the PIN comes
from the Connection Template you used to build the users;
Note that no passwords or PINs are copied from the LDAP directory to the Connection database. If
you want Connection users to authenticate against the LDAP directory, see the “LDAP
Authentication” section on page 9-7.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/design/guide/8xcucdg040.html
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen

Does anyone know that when everytime on the iMessage or Facetime, there will be an sms (global) send to Apple UK. I am charged by the local Service Provider for the global SMS.

Does anyone know that there will be an sms send to Apple UK whenever I on the iMessage (or Facetime on 4S)? I was informed by my Service Provider about this. They had charged me the global sms.
Thanks

You will be charged for an International SMS everytime you "ACTIVATE" iMessage or FaceTime service. Using iMessage and FaceTime thereafter is free. It informs you through a pop-up window stating this fact everytime you try to activate any of these services.

/RestoreRoutingRule CLI for Unity Connection

I am consolidating several unity 7.2 servers into Unity Connection 8.5.
I have hundreds of routing rules which are in use today which I need to recreate on the Unity Connection server. I read in the COBRAs help that I can run the CLI /RestoreRoutingRules to restore the routing rules which is what I would like to test.
In the COBRAS tool, I can not modify the path name of the backup to include the /RestoreRoutingRules so am just wondering how I do this? If someone can provide a reference or direction on where / how I do this, it would be most helpful.
Thanks.

I'm not sure I understand what you mean by " I can not modify the path name of the backup " - you don't need to - when you run the COBRASImportForConnection.exe, you pass the "/RestoreRoutingRules" option on the command line. So in other words you can open a command box on your Windows machine where you installed import, go to the directory where you installed it (by default C:\Program Files\Cisco Systems\COBRAS\COBRAS Import for Connection\) and run the tool like this:
COBRASImportForConnection /RestoreRoutingRules
it'll then offer you the option to include routing rules in your restore (a seperate wizard page will be displayed during the import for this).
You can also add the CLI option via the desktop shortcut if you'd rather but I usually just open a command box for such things.

Free email service provider for Nokia 3250 to send...

Hi! My name is Apoorva. I am from India. I am using Nokia 3250 handset. Now as everybody knows, most of the Nokia handset has an email feature which also requires GPRS to be activated. I have already activated GPRS on my cell phone. But now, I am looking out for free email service provider with whom I can register and then configure email settings on my cell phone so that I can send emails from my cell phone while I am on move. This saves my cost of buying a laptop as email is one of the major requirement on the move b'coz of which everybody are buying a laptop.
Steps to send an email from Nokia 3250:
1. Menu > 2. Mesaging > 3. New Message > 4. Email.
So, kindly reply back to my topic if anybody on this forum has an answer.
Apoorva.

Choose the GMail profile then Options -> Change. Then go to Connection settings -> Incoming e-mail.
Set:
User name — your GMail address including "@gmail.com"
Password - if you want
Incoming mail serv. - pop.gmail.com
Access point in use — whatever access point you want
Mailbox name — the name of the account (GMail for example)
Mailbox type — POP3
Security (ports) — SSL/TLS
Port — Basic
APOP secure login - Off
Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
If I've helped, use the Kudos button to thank

While in Spain no service provider for calls, registered in UK before leaving,

Hi, just arrived back from mainland Spain and I was disappointed that I could not get a service provider on my Lumia 735 phone, prior to leaving I registered for making calls abroad and received confirmation from EE that this was setup and I would be charged £2 per day when I make a call, also was told I could purchase a data add on when I was abroad. My wife has the same phone on the O2 network and was connected to Movistar upon arrival and able to receive and make calls, what did I do wrong? Is it because I'm new to EE and need to be a customer for a period before I can make calls abroad?

Hi
Welcome to the EE Community!
Sorry to hear you didn't have use of your device abroad.
Adding the EU Daily bundles doesn't activate Roaming. Did you speak to someone to activate Roaming?
Roaming is subject to an additional check and my require a deposit.
If you call 150 choose options 1, 2, 4 & 2 this will get you through to the right department.
Hope this helps!
Thanks.

Wildcard Certifiate support for Unity Connection

Does Unity Connection started supporting Wildcard cerficates for the Unified messaging with Exchange integration?
CUPS 8.6.4 started supporting it for Calendar integration but we are not getting any document related to Unity Connection which states its supported now.
BR,
Sachin

Hi,
Thanks for the question.
Okay so I did some digging and found a few details that will help clear this up.
1. The documentation is wrong and we will be getting it correct as soon as we can. The CUC 9 admin guides states that you need to create an 'External Service' however this configuration has been changed.
2. Yes, Exch 2010 and I'm sure Exch 2013 will be supported. TTS uses IMAP for the connection method and as long as Exch permits IMAP traffic you're good.
3. To configure TTS, of course enable IMAP for Exchange. On the CUC side, you'll need to start with the class of service and check the following "Allow Access to Exchange Email by Using Text to Speech (TTS)". Then you'll need to create a new unified messaging service where you add the details of the Exch server and make sure to check "
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Let me know if you have any other questions.
Good Luck,
Brad

SMS Service Provider for Unity Connection

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