SMSY contains duplicate and erroneous data

Hi Gurus,
I am having issues in Solution Manager SMSY after upgrading to EHP1.  I am seeing multiple, redundent systems and components.  For example, my APO production system shows 15 entries for the System and Java component entries.  The format of the entries is as follows:
AP1
AP10001
AP10002
AP10014
They are all automatically generated.  I have tried updated my version of note 1172948 with the most recent versions of all SLM notes, but this does not fix the issue.  Has anyone else seen this issue?
Justin

Hi Justin,
As you say you have already checked the Basic note 1172948, so kindly check the following notes and you may find the solution to this issue:
1299281          SMSY: Systems created with _0001 or _NABP
1376733          SMSY: Indicator NO_ABAP_INCLUDED cleared
Regards,
Daniel.

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    ZENworks User Management 10.3.4.13352(C:\Program Files (x86)\...\modules)
    ZENworks User Management 10.3.2.48715(C:\Program Files (x86)\...\modules)
    ZENworks Wake-on-LAN Handler 10.3.4.13490(C:\Program Files (x86)\...\handlers)
    How can I get rid of the wrong entries? Inventory update is performed twice a week.
    Servers: 2 prim Server w2k8r2sp1 with ZCM 11.2.2 with MS-SQL 2008 DB
    Clients: mainly Win7 64bit SP1 with ZCM Agent 10.3.4 -waiting to upgrade to 11.2.3 due to multiple reboots for previous versions.
    Klaus

    Does the "local workstation" version of the inventory report (accessed from the ZENworks Agent properties on that workstation) also show both versions, or is it correct?
    I'm seeing something similar (but not entirely identical) on a few workstations - not just one, but certainly not all.
    In my case, the "Detailed Hardware/Software Inventory" report on the workstation object in ZENworks Control Center gives, among other things, the following snippet:
    Code:
    Novell ZENworks Adaptive Agent 11.1.0.12959(C:\Program Files\...\bin) Network Config. Mgmt.
    Novell ZENworks Adaptive Agent, Windows 10.3.3.44626(C:\Program Files\...\bin) Network Config. Mgmt.
    Novell ZENworks Asset Management 10.3.3.2458(C:\Program Files\...\modules) Asset Mgmt PC Inventory
    Novell ZENworks Asset Management Module 11.1.0.10525(C:\Program Files\...\modules) Asset Mgmt PC Inventory
    The "local workstation" version of the inventory report for that workstation, however, shows only the 11.1 versions of each of the various components.
    I've found this on three workstations so far, all of them checked on because they are listed under the older ZENworks Agent version in the predefined "Software Applications By Manufacturer" report. In one of the three cases (the one shown above), the "old" version is 10.3.3; in the other two, the "old" version is 10.2.0. All three of them appear to be running Windows XP, although the vast majority of our organization is on 64-bit Windows 7 SP1.
    In one case, I "fixed" the problem by deleting the workstation object, refreshing the affected workstation (to re-create the object), running the inventory scan, refreshing again, and running the scan again. That's not actually a solution, but it did get rid of the erroneous data from that inventory record. (The double refresh-and-scan is because after the first pair, the "inventory scan" had found no software at all, including the operating system. I'm guessing it had not had time to pick up the appropriate product-recognition data.)
    All I've been able to find so far about this online is explicit statements, from old ZENworks versions, that there is no way to remove the inventory data without deleting the workstation object. I hope that claim is now out of date, but I don't see anything to contradict it.

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