SMTP 3500 - USB 2.0 Not Working - Shuffle is Dead
After using my shuffle for several months successfully, today my computer only recognizes the shuffle as SMTP 3500 - Player Recovery Device Class.
Also, my computer somehow no longer recognizes the USB 2.0 ports as high speed ports, because when I connect the shuffle it indicates that the device requires a high speed port connection.
The shuffle itself is dead. No lights appear when I connect it and the battery indicator light does not illuminate when I press the status indicator.
Please help
After spending several hours attemping to to look for info to fix this issues, I decided to try something weired.
When the STMP3500 message pop up choose to reinstall driver. Point the driver location to C:\Program Files\iPod\iPod Updater 2005-06-26\StMp3Rec.inf (you need to install the laste Ipod Updater.
Then run the Ipod updater aganin Start->Programs->iPod->iPod Updater 2005-06-26->iPod Updater 2005-06-26
After retore to factory setting then prompt to restart the PC. Then my Ipod came to life once again.
Reply if you need help.
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