Smtp and port problems--cant use email
Using OSX 10.4.9, Total Access 2003 1.0
Oct 19 was the last email received through Mac mail. Using Earthlink.net for email. Contacted Earthlink several times, as there was a problem with "Cannot send message using the server smtpauth.earthlink.net" There was a problem with port 25, so i switched to port 587. There is still a problem, and Earthlink now says that it is an Apple problem, not an Earthlink problem
I upgraded to Tiger early summer, and have had no problems, until Oct 19, when it just stopped.
I am very frustrated and want to use MacMail instead of Earthlink's WebMail. I need to know how to fix it,
Hello, mnkeen.
This post may repeat things you have already tried, but I am replying just in case. In addition, I hope I am reading your message correctly.
One of my mail providers is Earthlink; however, I do not use TotalAccess.
• Go to www.earthlink.net
• Click on Support at the top of the page.
• Under Top Solutions select "Setting Up Your Email Program."
• Special Note: You are not going to set up an email program; you are just using the article for research.
• Scroll down to Setting Up Another Mail Client for EarthLink Access and select Mac OS X Mail 1.4.
1. Get the server settings if you need them.
23. through 31. Compare the pictures with your settings.
29. As you write that you have already set the Server Port to 587, I am wondering if the snag you are experiencing is in the selection of the Authentication option.
For what it is worth, my home network uses MD 5 Challenge-Response.
Other things to check:
• Under Top Solutions you may also want to select "Troubleshooting Email Problems."
• Maybe the links to "Configuring your email for SMTP Authentication (This is now required for Earthlink email accounts)" and / or "Changing email settings" might be of use to you.
• Both of those articles include specific information and pictures for Mac OS X Mail.
Sincerely,
No Alibi.
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