SMTP doesn't work for my Runbox account

All my gmail accounts work fine, but the new account (a Runbox one) I add doesn't. When I send a message from that account I get the "Connecting to server" box and nothing happens. When I click on it I get a message stating the sending mail failed and I should check my Mail account settings. I have checked the SMTP settings several times, removed and re-added the account more than once, even configured them manually once, still doesn't work.
I can receive messages.
I use Thunderbird 31.3.0 and Windows 7.
Please help!

Hi guys, thanks a lot for your help. My conclusion is that Runbox doesn't work well enough so I opened an account with Neomailbox. Zero problems so far.
I know it doesn't solve the issue at hand but I don't have time to explore further.

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