SMTP Error: [554] 5.7.1 END-OF-MESSAGE : End-of-data rejected: user not permitted to relay

HI
I am getting the following error on 3 of my clients accounts when trying to send out messages. We had a spam on the email address about a month ago and this has effected the emails now not working.
Please could someone urgently assist the client did not send the spam it looked like his email address was used by someone else. We have reset all the passwords but now we cant use it.
the email addresses are:
[email protected]
[email protected]
[email protected]
Please can someone assist me urgently as the client cannot send and the info account cannot send or receive.
thanks Marelise

Hi Marelise,
For now, I have enabled these accounts, but in such cases, it is recommended to reach out to chat support or submit a ticket to get faster resolution.
Do let me know if you have any question.

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