Smtp offline cannot send mails can receive

Cannot send mails from mac mail continues to show smtp offline however i can only receive mails, at my wits end

Try the Mailbox menu and select Take all accounts offline, then select Take all accounts online.
If this does not work, you should call your email provider. They may have changed their settings for SMTP, or you may be on a different network that requires different settings.

Similar Messages

  • Cannot send mail. Receiving is no problem

    When I send mail I get the message :Cannot send Mail. The sender address was invalid. Then it says 1 unsent message.
    All accounts work with office and have been updated with iTunes. What is wrong?
    Thanks and regards

    I am having the same problem with my POP mail. I receive but cannot send. It always say's "invalid address" but I can send with hotmail. I think it is an smtp problem but I cannot solve. Anyone have an idea?

  • Can't send mail, *can* receive

    I've set up my email account on my brand-new Touch (3.1.1) so many times now that I'm going crazy. I can successfully receive mail, but no matter what I try, I can't send. The message I get is, :Cannot Send Mail. The sender address was invalid." I'm setting up a POP account and am at my wits' end.
    Does anyone have any hints? Thanks!

    Look at THIS DEMO and see if you can find something that might help.
    I have no way to test this as it's not something I have, but it should point you to being able to setting up an iPod/iPhone.
    Sorry I can't offer more, but I bet it's pretty simple - just a matter of putting in the right info.
    Compare with what you have in Mail.
    Good luck,
    Scott

  • Cannot send but can receive mails

    Hello. I have a MacBook with Mac OS X 10.4.11. I use a “.wanadoo.fr” account with an internet access through a Free internet box. So I used a pop.wanadoo and a smtp.free for the mail account. All this worked fine till 10 days ago. Now, I cannot send any mail (via the smtp.free) whereas I still receive mails (through the pop.wanadoo) and I always can surf the internet. For info : a pc which is connected to the same freebox can send mails with the same mail account. Other mistery : I ping successfully any internet address (from my Mac) but not my freebox, 2 feet away !?! And when I ping my Mac from my pc, nothing is found. As if the Mac was out of the local network. Any idea ?
    Message was edited by: brdu

    Hi, and a warm welcome to the forums!
    Check with your ISP, many have changed the outgoing Mail port without telling anybody!

  • Cannot send mail. only receive, at home. fine at work

    I have 2 email addresses and both receive mail fine no matter which server I am using. However I cannot send outgoing mail from either address when I am at home. I CAN send mail at work or school, however, using their servers.
    It gets worse though, because none of my roommates are having any problems with their mail! (But none of them have macs). So they can all send mail at home, but I cannot.
    Any ideas?

    Most, if not all ISPs used for connecting to the internet block the use of SMTP servers that are outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless. Each ISP has different restrictions. These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    If an ISP is blocking the use SMTP servers that are outside of their network, it makes no difference if you are using an email client on a Windows PC or on a Mac.
    Are you using the same or a different SMTP server for each account and if you are using a different SMTP server for each account, is one or both authenticated?
    Who is your ISP used for connecting to the internet when at Home and do you have access to an email account and SMTP server that is provided by your ISP at Home?
    Something to try first.
    Go to Mail > Preferences > Accounts and under the Account Information tab for the account preferences at the SMTP server selection, select the Server Settings button below. Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
    Do this for each SMTP server if you use a different SMTP server for each account.
    If this does not resolve the problem, you need to contact your ISP used for connecting to the internet when at Home to determine what is required to send messages with an SMTP server that is outside of their network or that isn't provided by the ISP.
    If you have access to an email account and SMTP server provided by your ISP at Home, try adding the ISP's SMTP server to the Mail.app and select this SMTP server for each account which is invisible to all recipients.
    When returning to work or school, you might be able to use this SMTP server for both accounts and if not, you must select the previous SMTP server or servers for each account.

  • SMTP error, cannot send mail

    I just moved and have begun using RCN internet services. I use mail to access a .Mac account. Now, I can receive mail but not send mail. RCN insists it is a problem with .Mac's DNS and that they are not blocking port 25 nor smtp.mac.com. I can send and receive email from other WiFi hotspots. The error message I receive is this:
    "Cannot send message using the server smtp.mac.com
    Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail of change your network settings."

    I save my .Mac account Sent and Drafts messages locally on the hard drive, I use Port 587 as the server port for the .Mac authenticated SMTP server and I haven't experienced the same.
    This may be a problem with the Mail.app preference file which stores all account information and general Mail.app preferences.
    Quit Mail first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
    Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
    Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
    The only exception to this is for a .Mac account if available at System Preferences > .Mac.
    Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information the same as before (if your .Mac account information is re-entered automatically, check the .Mac SMTP Server Port field to confirm 587 is entered in place of 25), the Mail.app should rediscover the existing account named folders and mailboxes at Home > Library > Mail.
    After confirming all mailboxes were successfully rediscovered and are available , you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop.
    I have no need to store Drafts, Sent, Trash or Junk messages on the server in Mail so i store them locally on the hard drive. This is only needed if you access your .Mac account in Mail or with another email client on a another computer to keep the messages/mailboxes for the account synchronized with multiple email clients on different computers.

  • TS3899 Cannot send emails - can receive them ok

    Hi everyone I am having trouble sending emails I can receive them ok but when trying to send them they just stay in my out box. I have tried resetting, turning off ect but this doesn't work can anyone help?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • Unable to send mail, can receive mail

    I'm working on my mother's computer. It's sent mail just fine. All of a sudden it can't send any mail, receives mail just fine. I've been reading previous posts. I tried entering port 587 in the server port. I changed use authentication to password, checked user name, and password. We get an error message that mail is unable to send and will remain in the outbox. This time after we changed to the port 587when we tried to send a message: we got a message to re enter our password. It never asked that before.
    We plan on checking with verizon tomorrow to see if they can help from their end. I hate being caught in these loops, my guess is they'll say it's the computer. Can anyone help us?? What else can we do? We have 6 messages sitting in the outbox unable to send any.

    Unless Verizon's SMTP server requires and supports authentication, changing the authentication from None to Password will have no effect.
    Try deleting and re-creating Verizon's SMTP server and if there are any SMTP servers available to choose from not being actively used by any account, delete those.

  • BB z10 - Cannot send but can receive after changing AOL password

    I have a BB z10 and I have set up my aol email uk account on the device. It is receiving email but won't send. I have tried various outgoing server settings but no luck. Any advice would be great. Thanks

    read this post ( KB29891 ), to see if you outbound mail server is being blocked..  or something changed when you did the password change.

  • Cannot Send Emails; Can Receive

    I am able to receive emails; however, when I send an email via my iPhone or iPad, the email does not get delivered and does not show up in my sent or draft folders. This is happening with all of my email accounts - gmail and exchange accounts. It seems to have started after a recent software upgrade to iOS 7.0.6

    Delete the account(s) and add them back.
    If the issue persists, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send..

    Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send Code 501..
    Need help with T-bird.. My OS is Win XP-64..Have been using Mozilla for about 10 years with little or no problems.. This happened when I upgraded to 3.17.. Spent hours on T-Bird diagnostics web site.. Called Comcast & talked to a net tech.. he ran some tests on his end & had me log into my Comcast e-mail account & all worked well,, so he concluded the problem was in T-Bird.. He had me change my port to 587 & disable connection security & authentication to none & I was able to send mail.. That was all he could do.. Comcast was working.. the problem is in T-Bird.. Can any one help with this problem.. I don't want to send mail with my password transmitted insecurely..
    Thanks
    Richard

    It was not intended to be "snide". You said two separate things that at face value would be out of the ordinary.
    I considered if it might be a typo for 31.7. Since 31.5 is the current formal release, I would have to thank you for volunteering to test a pre-release beta version. If it was truly 3.1.7 then it would appear that you have chosen, or have become stuck with a somewhat ancient version. In either case it's harder to reach out to you with any meaningful comments or advice. However I do watch various other sites and newsgroups and I don't see a clamour of distressed users, so it seems fair to suppose that this feature isn't actually broken in 31.7.
    And you said XP 64. XP is obsolete and no longer supported and if there is a 64-bit version, then again you have set yourself apart from the mainstream.
    I had a look at the comcast site and found some puzzling recommendations. Some users come here asking how to set up a secured connection in Thunderbird when it isn't offered by the server. Comcast are different, in that they mention the ports 143 and 587, and also 993 and 465. So far so good, in that security is actually on offer, but they also suggest that you enable SSL, regardless of which port is being used. It would be unusual and unconventional to offer TLS or SSL on ports 143 and 587. STARTTLS would be more credible on these ports.
    Have you tried IMAP on 993 and SMTP on 465? SMTP on 587 with SSL, or TLS, is not impossible, but is improbable.

  • I have an iphone4. i can receive mail however, i cannot send mail. my internest provider is ntl.

    I have an iphone 4.  I can receive emials, however, i cannot send mail. my service provider is ntl. everything seems to be set up correctly.
    any ideas?

    INCOMING MAIL
    Account type                           POP
    Description                              Hotmail
    Incoming server Hostname     pop.3.live.com
    User name                              (My hotmail address)
    Password                                (my password)
    Incoming port number             995
    Incoming server port authen.  Password
    Incoiming server supports       SSL
    OUTGOING MAIL
    Outgoing mail server                     smtp.live.com
    Outgoing server port                     587 (SMTP)
    Outgoing server supports (SSL)   Yes
    Outgoing server authentication    Password  (I try the same password as incoming however it does not accept this)

  • I can receive mail, but I cannot send mail, my mobile broadband is 3 and my server is BT

    I can receive mail, but I cannot send mail, my mobile broadband is 3 and my server is BT. I have been to the Apple Store today. They did not resove my problem. Can anybody help?

    Try this. Check the primary outgoing mail server username and password and make sure that they are in the settings even if it says that they are optional.
    Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails.

  • CANNOT SEND MAIL FROM .MAC SMTP ACCOUNT

    Hello everyone--
    I can receive mail from my .mac account and have done extensive troubleshooting including:
    1. Changing ports from 25 to 587
    2. Deleting and re-installing mailbox
    3. Reading a hosts of topics
    4. I have the serving settings with SSL unchecked
    ...but this still giving me the same trouble. I cannot send out because my email address keeps getting rejected.
    Any suggestions? Thanks!

    Are you also accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet?
    If so, can you send mail with this account and SMTP server?
    If the answer is yes to both questions, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.
    Most, if not all ISPs now block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
    Changing the Port for the SMTP server that is outside of the ISP's network from 25 to 587 usually resolves it but sometimes not depending on the ISP's restriction.
    Have you contacted your ISP regarding their restrictions and/or requirements when using an SMTP server that is outside of their network or not provided by them?
    Using your ISP's SMTP server to send mail with your .Mac account should work and it may be required regardless.

  • TS1702 cannot send Mail   The connection to the outgoing server failed.  Additional Outgoing Mail Servers can be configured in Settings Mail, COntacts, Calendars

    Cannot send outgoing messages from my IPhone.  Receive the following message: 
                   Cannot Send Mail
                   The connection to the outgoing server"[email protected]" failed.  Additional OUtgoign Mail Servers can be configured in Settings> Mail, Contacts,                Calendar

    See here for troubleshooting the SMTP settings (outgoing mail server on your carrier's servers)
    http://www.apple.com/uk/support/iphone/mail/
    Often removing a mail service from iPhone and resetting works

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