SMTP settings populating Mail.app

Hi All,
I've set up SLS Mail to serve up incoming email via IMAP and relay outgoing email through my ISP's SMTP server. The configuration is nicely replicated to the client and Mail App on the client machine picks this up. Now, the IMAP port is forwarded and so is accessible outside the firewall, however, I don't want to forward SMTP and would rather the clients use a different SMTP altogether. I can't find anywhere to set up the configuration for a different SMTP server in Server Admin and from my Googling I figure this needs to be done by modifying a plist file somewhere in SLS and/or using MCX properties. I cannot set up the config in Mail App as this constantly gets overwritten by what is coming from the server. Can anyone point me to where I can modify these settings in SLS so that I clients can use an SMTP server at a different address from the POP/IMAP server? Apple's documentation is not helpful at all in this area.
Some help would be greatly appreciated.
Mark

Oops, I meant I can only "send" mail via Thunderbird, not "recieve".

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Issues about smtp service of mail.app

Problem replicating:
1. Log in an email account, say Gmail in the system preference.
    --> You can receive and send email in the Mail.app normally.
2. Change password of the email account on website (Gmail).
     --> Fail to receive email in the Mail.app. (Of course...)
3. A window (from system preference) pop-up and tell me I need to enter the new password; and I did.
    --> Doesn't work! The window just keep warning me that the connection cannot be established and keep asking for new password. (Issue One)
4. Well, I delete the entire account in the preference setting; and then, do all the account setting again, using the new password.
   --> Account setting successfully. And the Mail.app seems work properly again (IMAP service function normally).
5. However, if you try to send an email via the Mail.app; it will warn you that the smtp service cannot be connected. (Issue Two)
6. After some research, it seems that the Mail.app still using the old password for smtp service, even I have deleted the entire account from the system!
I am using Yosemite 10.10.1, and all softwares are up-to-date (29.1.2015).

OK, so go into your email app, click on Mail, Preferences, Accounts. Find the account you're looking for and click on it to highlight it. Under "Account Information" the option for Outgoing Mail Server (SMTP) there will most likely be an SMTP account selected. Click on the up/down arrow next to it, then choose Edit SMTP server list. From there you can go 2 ways. You can either edit the current server, or delete it and start over and add the SMTP server that will allow you to send mail. You'll need the correct account information for that and the advanced settings, as well. Usually, it's an SSL connection with password as authentication. Your username will most likely be your gmail address and then whatever your password is to receive mail. Do not check the box to allow insecure authentication. Check the box next to "Use SSL."
That should clear it up for you. If you have more than one email account - gmail or otherwise - you'll need to set up a separate SMTP server for each account.
Hope this helps. Happy emailing!

Another SMTP issue w/ mail.app from a newbie (works on iPhone & other Mac)

I've recently switch from PC to a new iMac 27" QC i5 with 10.6.2 and Mail 4.2. Thursday, March 18th to be exact. I set up my mail.app that night and everything was peachy until Tuesday, March 23rd. I can receive just fine. Just can't send. The SMTP server is listed as Offline.
On the other hand, I can successfully send and receive mail with the exact pop/smtp settings on my iPhone 3G and my PC. Gmail works fine on mail.app too. I've called my webhost 3xs and Apple 3xs. My ISP is not blocking the ports. I've used about every variable possible and tried using Thunderbird as well. Everything works fine with Gmail but not my web host. My gut says it's something somewhere within the computer. Hosts files, etc. I don't know. What convinces me of this is that I had my friend set up my email account on his mac and everything worked as normal. He was able to send and receive, yet I still couldn't.
Any ideas? I wanted to ask before I was forced to reistall the OS.
Apple has had me delete the mail folder in Library, delete the plist file, etc. This has to be somewhere else.
Thanks in advance for any tips, help or guidance.

Same exact problem for me! I can send through my SMTP server with no issues from my iPod Touch & Windows devices but on both iMacs (Mail 4.2 (1077)) I cannot send.
Have been on the phone multiple times with my ISP but no luck. Have tried hard setting ports, turning on SSL, deleting and recreating the account, verifying my password isn't locked and nothing.
There is no other explanation with the other devices working. This must be a client issue.

Duplicating SMTP settings in Mail

I have four different email accounts with my ISP. They do not allow me to use a single SMTP server; that is, if I have
myname @myISP.com
adifferentname @myISP.com
anotheraddress @myISP.com
finalname @myISP.com
I can't simply use the SMTP settings for myname @myISP.com for all four of them: I have to create SMTP servers for each and every one of those email accounts (if the email address doesn't match the User Name--i.e., adifferentname @myISP.com with myname & password--the SMTP server rejects it). Since the settings are identical except for the User Name, is there any way to simply duplicate an existing SMTP server setting and just change the user name info?

Ok, let me be exact. I use GoDaddy as my ISP I have several email account created there. I have one set up on my apple mail and works fine. ([email protected]). I opened a new account with the exact settings ([email protected]) only the name different and passwords are different. All the same settings, SSL ports etc. One works the other not. OMG now my comcast.net account is also timing out!

Unable to save settings in mail app for Mac OS X for iCloud mail?

Hello
I have two questions really.
1: I wanted a new email address, was happy to see I could create an iCloud email address - but it seems you need an initial email address to have an iCloud email address. As in, I couldn't use it as my apple ID?
2: I cannot save settings for my iCloud mail because the incoming server is 'greyed out' and the mail app identifies this as the incoming server being blank which it isn't, but I cannot edit it as the 'greyed out' font is locked and unchangeable. Apple state that the incoming server should read as:
Server name: imap.mail.me.com
But mine reads this and it won't let me change it. Other wise the email works, but I do need to adjust the settings etc and I can't because the incoming server is apparently blank when it isn't.
Server name: p09-imap.mail.me.com
I hope this made some sense to someone. I simply wanted a new email address and it's taken up the best part of an afternoon.
Thank you.

Problem Solved(ish)
I had to Apple chat, iCloud is set a certain way, and that's it.
They edited my full name FOR ME (I know).
Password is made to match your Apple ID, so that's how to change that.
As for Mailbox behaviours, as I said above - On the left side bar of Mail app, right click or Command Click under Mailboxes iCloud.com and select Get Account Info then> Mailbox Behaviours. Your settings will save then without the whole 'Can't save settings when incoming server is blank.'
I hope Apple will soon make that if they must have an auto-filled Incoming Server, that the Mail app will not recognise it as blank so that we can at least edit Mail preferences when and how we like it.
Thanks.

Smtp settings for mail send needed after transition mobileme - iCloud

Hi,
I have transitioned our mail accountfrom mobilme to iCloud in July. Sending and receiving mail worked flawlessly until yesterday. As of today I cannot send mail. It indicates that my account is "offline". Can someone please remind me how to set our email account settings for sending?
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pvonk wrote:
You have probably been using the same email "account" in the mail app as was used to connect to MobileMe (I'm surprised you've lasted as long as you did). In Settings>Mail, Contacts..., go to the Account section and delete the account you've been using. Then create a new icloud account using the same account ID. That will properly connect to icloud and get all your emails back.
Not on Snow Leopard it won't, the account must be entered manually (using the settings provided). Your advice would be true if this were Lion or Mountain Lion but Snow Leopard will attempt to set it up as if it were Mobile Me.

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Where are SMTP settings in Mail.app for Mac OS X Mavericks 10.9?
Before, it was in Mail menu -> Accounts... -> <email account> -> Advanced. But no longer...

dianeoforegon:
You are correct, the SMTP settings are available in Mail menu -> Preferences -> Accounts.
But if you go to Mail menu -> Accounts..., they are not.
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Mail.app + SMTP oddity...

Hello all,
Several users at the college I work for are reporting a sudden breakdown of SMTP services using Mail.app under 10.4.x.
All clients were previously functioning, but suddenly stopped being able to send (they get the "could not send from this smtp server... yadda yadda" message).
All are configured with accounts on our server, so it's not a port 25 blocking issue.
It's only Mail.app clients that are having the problem (PCs seem to be unaffected).
And, the really maddening part is that it seems to be intermittent in some cases but not in others.
It's happening from a variety of Mac models, but the are all running some variant of 10.4.
In some cases we did system maintenance on the machines and deleted Mail.app's preference files to no avail.
Our SMTP server is Redhat Linux.
Any thoughts would be very helpful. We're at a loss!
Thanks!
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Welcome to the discussions, paul.
Can you run ethereal or similar to see what is happening between the machines and the server?
AK

I can no longer receive mail using the mail app? I have to go online instead - why?

Hej some one,
I can no longer receive mail using the mail app? I have to go online instead - why & what can I do?

Check your smtp preferences in mail.app.
See if mail.app's Connection Doctor has any useful info. Does it's status indicate all is ok? When you use it's Show Detail are there any (useful) error messages?

Mail.app - Blackberry (T-Mobile) and POP3

My issue seems to suggest that I need to check with my Blackberry BES provider, but it only started after I began using Snow Leopard. Hence I thought I give this forum a try.... here it goes:
Replaced MB Black with MB Pro ~ 3 months ago. Did manual data transfer and configuration. Setup mail in the same fashion on new MB with 2 IMAP accounts and the one POP3 mail account in question.
I did not change anything on my Blackberry mail configuration as part of the MB replacement.
Setup is as follows:
- mail.app to download messages from POP3 and delete only when moved from inbox
- wireless sync is enabled in Blackberry device and also on backend setup at carrier (meaning, deletions should sync)
In the past (old MB), when I removed a POP3 message from Blackberry, it was removed from the POP mailbox as well and disappeared in mail.app accordingly (meaning, it was moved to the trash bin).
Since the upgrade to Snow Leopard, mail.app keeps showing POP3 messages in the inbox as unread after they have been deleted on the Blackberry (waiting does not help - they just remain there until I delete them in mail.app). I have watched this behavior for a while and it is consistent. I also verified that I:
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- have sync of deleted message enabled on my BES configuration page (T-Mobile is the provider)
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I am at a loss here because I am certain that I am using the same setup as I did under Leopard, but under Snow Leopard, deletions on the Blackberry seem to be ignored.
I toggled a few settings in mail.app, but to not avail.
Anyone have an idea where I should even start to look?
Things I have been considering:
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- switch to IMAP
- not use the POP3 account on Blackberry
The setting in mail.app "delete message upon download" is not an option, as that would never show messages on the Blackberry (I think).
Help, anyone? My goal is to configure this setup so that when I delete a message on the Blackberry, it is removed also from mail.app. Thanks.

I've seen this work on Leopard.
I always thought the deciding factor is whether the setting is enabled for "retain copy on server". Hence, when you connect to a POP3 mailbox from 2 devices (desktop and smartphone), and both devices have this setting enabled, both of them should download the message, and it should be retained on the server.
(I am not concerned about read/unread marks)
If both devices are ALSO enabled to sync deletions (in both directions), the message should disappear from both devices once it was deleted from one of the two.
No?
Delay on download would be too flaky, me thinks.
I can only hypothesize that mail.app in Snow Leopard has a "feature" that ignores the delete on the server that came from the Blackberry.

Need Applescript to apply stationery in mail.app

Hi all,
I need help to make an applescript that will apply a selected stationery to a new message window that is already open in mail.app. Can anyone please assist? Thanks a ton!
Ultimately, I have a filemaker db that is going to have a button scripted to open a new message to a contact but I can't figure out how to then add the stationery to the message...

I know it sounds very similar, but if you want Gmail to function in Mail.app like it does in Gmail, where you archive most but not all of your mail, there are some unique settings.
Gmail's recommended settings for Mail.app:
(note: for the rest of this message, if Gmail is a link, that's because I can't figure out how to not make hard-brackets not evoke some kind of special message board code.)
Trash:
Move deleted messages to the Trash mailbox > do NOT check
Store deleted messages on the server > do NOT check
* Do NOT save deleted messages on the server. Messages that are deleted from an IMAP folder (except for those in [Gmail]/Spam or [Gmail]/Trash) only have that label removed and still exist in All Mail. Hence, your client doesn't need to store an extra copy of a deleted message.
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* Do NOT save deleted messages to your [Gmail]/All Mail folder as some clients will try to empty this folder and ultimately fail. This can lead to delayed mail access or excessive battery consumption on a mobile device.
I can't try your script just now (at work), but I will try it once I get home. It looks like it should work in the most basic scenario.
If I wanted to filter the messages to go into the account specific Trash mailbox, is that a trivial process? Could I:
tell application "Mail"
set theMessages to (get selection)
set theAccount to (get account of theMessages)
move theMessages to mailbox "Trash" of "[Gmail]" of account "theAccount"
end tell
That's just my guess at what the Applescript might look like.
Thanks for all your help.

10.9 mail.app archive v. all mail and trash

It appears that there are other subtle changes in how the Mavericks Mail.app handles things. in 10.8, we used to have "All Mail", and it was exactly that - all the mail ever received, no matter what the disposition of the mail was. You could always could scan thru the all mail folder and find messages. Now, we have "Archive", which seems to map to all mail, but when I delete a mesage from my InBox, it is now removed from All Mail (Archive) and placed into the Trash bin, which gets emptied periodically.
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Help!

Thanks guys!
what i mean is: I want to set up an account once to use it on both devices, the mac and the iphone. a new account should automaticly appear on the iphone after i set it up in mail.app.
earlier i could set up an account in mail.app and check a checkbox in itunes/overview to automatically sync the account settings to the iphone (and vice versa). the account was then automaticaly installed and set up on the iphone according to the mail.app settings. when i changed the settings in mail.app they also changend on the iphone. the account had to be installed once and could be used on both devices.
to me it looks like i have to set it up twice now, since the checkbox to sync accounts in itunes/overview disapeared (with mavereicks?)
hope, i was clearer now :-)
best, philipp

Setting up Mail.app to work with OS X Server's Mail Server

Thanks to some help from the Apple support discussions, I got WebMail working on my OS X Server machine in the office. But I can't seem to figure out the settings for Mail.app clients on the same network (and outside the network for that matter).
The Mail Server settings:
http://www.flickr.com/photos/36873954@N00/192491709/
The server is locally on 192.168.0.2
Any help would be appreciated.
Mac OS X (10.4.7)

http://code.google.com/p/android/issues/detail?id=5685
See comment 8, its a tab in the server response that's causing the failure.

How do you disable automatic checking of email in Mail.app when lid is closed ?

In Mail.app my settings dictate that email will only be downloaded manually when I want it to be downloaded. However, if I close the lid of my Macbook Pro Retina with Mail.app running, it will download mail automatically for me.
Surely it should respect the settings of Mail.app and if I want it to be downloaded manually, then it should never download email automatically when the lid is closed ? Is there a way around this, or someway to disable it aside from having to close down mail everytime I shut the lid ?

It sounds like your machine is using "Power Nap".
Yes? No?
Mountain Lion: About Power Nap
If this is in fact the case, I agree it should respect your email settings, but I guess it doesn't, based upon your description.
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You can turn power nap off in System Preferences, Energy Saver.
charlie

Mail to blocked SMTP server stalls mails to other SMTP servers

Hi,
I have a particularly weird problem.
In Mail.app I have a Mobile Me account, a personal IMAP account and an Exchange account (working over IMAP etc. as it's Exchange server 2003 so I don't get all the fruity Snow Leopard/Exchange goodness).
The problem I have is this- in the office they block access to external SMTP servers (quite rightly).
If I send a mail through my Mobile Me or personal IMAP account and forget to tell it to use the internal work SMTP server then Mail.app will sit forever trying to connect to the external SMTP server and never time out (or if it does timeout it must be more than a few hours).
This isn't a huge problem in and of itself. However from this point on any mail I send will sit behind the stalled e-mail in the queue and never go out- so even my internal mails hang around not sending.
The only indication of this is the non-stop spinning wheel on the sent items folder and the never-ending 'Connecting to smtp.me.com' in the activity window.
The only way to resolve this is to go to the activity window and cancel all connections to the offending SMTP server. At that point the 'Outbox' folder will appear in my folder list and show me all of the e-mails it hasn't sent. I then have to open each one individually and click send again, at which point they go out (provided they still have the correct internal SMTP server selected).

Ernie,
Thanks for the response. I have previously seen Mail.app fail to send and bring the message back up telling me this- but that usually happens quite some time after trying to send, if at all, and I don't recall ever having this error happen in the office (where they are blocking these ports).
I have had similar issues when travelling and trying to send through hotel networks that typically block port 25- even then I rarely get a failure message (note that this has been happening both on 10.5.x and my clean install of 10.6.x)
I did check to see if the network here was doing some spoofing on SMTP ports but it isn't;
#####:~ #####$ time telnet smtp.me.com 25
Trying 17.148.16.31...
telnet: connect to address 17.148.16.31: Operation timed out
telnet: Unable to connect to remote host
real 1m15.019s
user 0m0.002s
sys 0m0.003s
I get the same 1m15s timeout on port 465 & 587, yet Mail.app never seems to give up trying.
I tried sending to an external SMTP server without SSL to see if the behaviour was any different- but after 15 mins it's still trying so I guess not.
Weird.

SMTP settings populating Mail.app

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