SMTP Settings when NOT On Verizon FIOS
I've had an ongoing issue with the SMTP settings in Microsoft Outlook. When I'm ON FIOS I have to check "My outgoing server (SMTP) requires authentication". When I take my laptop to work or somewhere NOT on FIOS I have to uncheck that setting. Is there an alternate to outgoing.verizon.net that I can use the same bloody settings on no matter where I'm at?!??!! Thanks!
Doc
somegirl wrote:
I have never had to change my SMTP settings when leaving the Verizon Network. Server Requires Authentication should always have to be checked. I can send via a client on any connection with my settings this way.
I have no answer either, but I agree with somegirl, I have never had to change any settings when I am off the Verizon network. I have a weekend house in AT&T DSL territory, plus free wi-fi access via a local cable ISP, and my normal settings with authentication turned on work fine on them for sending and receiving emails.Never any email issues other than I had to get AT&T to allow me to use a non-AT&T outgoing email server while using their network. And when I have used wi-fi access in hotels it has always worked just fine too.
To the original poster:
Probably not at all related, but what port do you have defined for the outgoing server? I used to have port 25 but changed that to 587 some months ago as Verizon supposedly has begun the process of changing from port 25 to 587 in an effort to reduce spam generated on the Verizon network.
This is certainly a mystery to me. I hope you will let us know what the resolution is once you find it.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7C, Build 09.83
Keller, TX 76248
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Verizon FIOS Intermittent Packet Loss Problem - How to Convince Verizon Support it's NOT ME
Hi,
I have been having a problem with Verizon FIOS Internet AND Phone since Thursday afternoon.
Basically I have intermittent outages several times a day of 15-40 seconds where my download doesn't work, but upload still does. This happens on BOTH my phone and internet. Therefore it's not my router or computer equipment causing the problem.
Here's what happens:
- On the internet: I have a periodic download problem where I can receive no data for about 15 - 40 seconds. After that it returns to normal
- On the phone: If I'm on the phone at the same time then during that period of internet loss I also can not hear anything that the person I am talking to says. However they can hear me just fine (ie. download only problem)
I have been talking to Verizon technical support and they have blamed my router and ONT. I have tried switching off the router, and using a different one. Also they have replaced the ONT twice.
* This problem occurs on BOTH the phone and internet at the same time. This clearly suggests the problem is not in my own house.
In fact I know exactly where the problem lies. I did a traceroute to google below:
Tracing route to google.com [74.125.113.106]
over a maximum of 30 hops:
1 4 ms 1 ms <1 ms 192.168.1.1
2 5 ms 4 ms 4 ms L300.NWRKNJ-VFTTP-122.verizon-gni.net [74.105.157.1]
3 9 ms 8 ms 7 ms G2-0-0-1822.NWRKNJ-LCR-08.verizon-gni.net [130.81.133.156]
4 11 ms 8 ms 7 ms P15-0.NWRKNJ-LCR-07.verizon-gni.net [130.81.30.148]
5 9 ms 6 ms 7 ms so-5-0-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.29.8]
6 7 ms 6 ms 7 ms 0.so-7-0-0.XL3.EWR6.ALTER.NET [152.63.19.177]
7 9 ms 10 ms 9 ms 0.so-1-0-1.XL3.NYC4.ALTER.NET [152.63.0.213]
8 9 ms 9 ms 9 ms TenGigE0-6-0-0.GW8.NYC4.ALTER.NET [152.63.22.41]
9 33 ms 31 ms 35 ms google-gw.customer.alter.net [152.179.72.62]
10 8 ms 11 ms 10 ms 209.85.252.215
11 18 ms 17 ms 16 ms 209.85.249.11
12 31 ms 29 ms 29 ms 209.85.241.222
13 30 ms 29 ms 29 ms 209.85.241.207
14 41 ms 39 ms 34 ms 209.85.243.1
15 27 ms 27 ms 29 ms vw-in-f106.1e100.net [74.125.113.106]
Trace complete.
Then I pinged each device for hops 2-4. When the problem occurs the first one in the hop - 74.105.157.1 - runs fine. The second device - 130.81.133.156 - times out, and all other devices further down the chain time out. This clearly suggest that the device:
130.81.133.156 has major problems.
I have mentioned this to tech support, but they have no way for me to send them logs. Apparently the support technicians at Verizon can not be trusted with even the most basic of tools like email and the web. They also shield me from the NT (Network technician), who is so special that even the tech support guys are only allowed to text chat with him, not actually talk to him. I have enough logs here to clearly show what the problem is.
The latest from tech support is that they are sending yet another guy by my house tomorrow to witness this problem firsthand. Then he will call support that will text chat with the NT, and MAYBE they'll start thinking it's not me.
My main question here is: "How do I get Verizon to believe it really could be a problem in their own network?"
Here are some threads from last year that explain exactly the same problem I'm having. So it wasn't just me:
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Verizon-FIOS-intermittent-connection-drops...
http://forums.verizon.com/t5/FiOS-Internet/Intermittent-Network-Timeouts/m-p/28138
One person said Verizon finally fixed it by replacing a PON card. I'm not sure if this is the same problem as that though.
I am an avid Starcraft player and this is driving me crazy because I am getting dropped from my games all the time. Also phone conversations suck when there's these big lags where I can't hear who I'm talking to.
I have had Verizon FIOS internet for 3 years now and this is the first problem I've ever had with it. But I'm starting to get majorly frustrated at how long it's taking to resolve the problem.
Here is a sample of the ping logs I was talking about for different devices all at the same time.
Device 2 in the Trace Route:
Reply from 74.105.157.1: bytes=32 time=78ms TTL=126
Reply from 74.105.157.1: bytes=32 time=57ms TTL=126
Reply from 74.105.157.1: bytes=32 time=41ms TTL=126
Reply from 74.105.157.1: bytes=32 time=35ms TTL=126
Reply from 74.105.157.1: bytes=32 time=34ms TTL=126
Reply from 74.105.157.1: bytes=32 time=41ms TTL=126
Reply from 74.105.157.1: bytes=32 time=43ms TTL=126
Reply from 74.105.157.1: bytes=32 time=59ms TTL=126
Reply from 74.105.157.1: bytes=32 time=24ms TTL=126
Reply from 74.105.157.1: bytes=32 time=48ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=4ms TTL=126
Reply from 74.105.157.1: bytes=32 time=3ms TTL=126
Reply from 74.105.157.1: bytes=32 time=20ms TTL=126
Reply from 74.105.157.1: bytes=32 time=19ms TTL=126
Reply from 74.105.157.1: bytes=32 time=18ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=37ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=16ms TTL=126
Device 3 in the Trace Route:
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=10ms TTL=253
Reply from 130.81.133.156: bytes=32 time=9ms TTL=253
Reply from 130.81.133.156: bytes=32 time=10ms TTL=253
Reply from 130.81.133.156: bytes=32 time=13ms TTL=253
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=6ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=14ms TTL=253
Device 4 in the Trace Route:
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Any help, thoughts, suggestions, etc would be great appreciated!
~DavidI understand your logic, but you have not eliminated 74.105.157.1 as the problem. It could be allowing packets out, like outside callers hearing you, but not allow them back in. Since you have results pinging out, trying ping back in. Use this packet loss tool. You do not need to catch it when it's not working because this tool will ping your IP address (and all the hops in between) for up to 7 days. You will easily see when packet loss is occurring.
If it can successfully ping 74.105.157.1 when the problem occurrs, then 130.81.133.156 is not the issue. This may not help dealing with the personalities at Verizon, but it will help definitively knowing which device is the issue. -
I tried SuperAntiSpyware and Malwarebytes but they didn't solve the problem. AOL email is the only place I'm having this problem and it's constantly happening while I have that email open. It will open up the same new tab time after time. Screen shot jpg will not upload but it shows 3 tabs for "FiOS Custom TV" with the following address - http://campaign.verizon.com/customizetv/?CMP=BAC-CON_2015-Q2_MM-ACQ-MZ2ACQQuizP3a_0576
Help?I access my aol email through www.aol.com. When I got to my emails, another tab was automatically opening by itself and I was redirected to that newly opened tab with the page that had the Verizon Fios promotion/ad. This happened automatically and repetitively while I was trying to check my emails. (Note the multiple Verizon tabs in the screenshot attached to this inquiry)
This happened over the last 2 days while in my free aol email account. I did notice a Verizon ad at the top of my email inbox while this was happening. I never did click on or otherwise access the Verizon ad but was constantly redirected to the new page/tab while viewing my emails. I went to my aol email just now to see if this was still occurring; there is a different ad in place of the Verizon ad and I am no longer being automatically redirected to another tab/page. Don't know why it was happening when the Verizon ad was there but it's not happening now since the Verizon ad has been replaced with another ad from a different company.
Any thoughts on this?
thank you -
Airport Express/AirTunes Not Working with New Verizon FIOS Connection
I was just set up with the new Verizon FIOS high speed internet, and now my Airport Express/AirTunes will not connect to my remote speakers like it did previously. The option for them is still there on iTunes, however when I select them, I get the horizontal barber pole for a minute, then the speaker selction goes back to computer.
In more detail:
Previously I had a Comcast internet connection which went through a Linksys wireless router. My Mini picked up the internet with this connection. Then I had an Airport Express hooked up to some remote speakers. They worked fine. Now, I have the Verizon wireless router hooked in directly to my Mini through the ethernet cable. I see the wireless network created by the Verizon router. I still see the wireless network created by the Linksys router. However, my iTunes can not connect to my AE/AirTunes speakers.
Note, I did reset the AE and then using Airport Setup Assistant, tried to locate it again, but it came up with nothing (other than my neighbor's new Verizon router).
Any help would be appreciated.
Thanks!Still no luck. The green light is on for the AE.
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Booted off Verizon Fios Internet when use VOIP phone.
When I use my VOIP phone while on the internet (I use Verison FIOS Internet), I get booted off the internet. I have done what tech support said to do which was to do a hard reboot of the router but after a short while it does it again. They had no more answers for me than that. Does anyone else know what can be done?
Thanks.albcmb wrote:
I have Fios Internet, TV and Phone and so I HAVE to use the Verizon router made by Actiontec. My Mac Book Pro is Leopard based.
Does the router have the latest firmware? Very important.
The problem is that I am paying for 20mbps service and getting about 6 to 8. This is regardless of where I am in physical relation to the router/modem and whether or not I am the only computer connected to the internet.
How are you measuring your speed?
PLEASE help. I have contacted Verizon and they have no ideas that help. I cannot watch Netflix or Boxee and even regular internet pages load painfully slowly.
I have a cable modem that runs at 10Mb/s and internet pages load instantly. On this Verizon DSL I am currently using, which creeps along at a mere 3 Mb/s, pages internet pages load instantly.
Even if your connection is 6 to 8 Mb/s, pages should load instantly, and streaming should work properly.
Clearly, you have some other problem with your system.
Again, how are you measuring your speed? What is your link speed? What are your measured upload and download speeds?
If you are using the router as a WiFi then you may not be getting the full speed you expect from a direct connection.
You need to supply much more real hard data than you have.
Your subject says that "Verizon Fios Internet, TV and Phone with Mac Book Pro is SLOW!" and Leopard has nothing to do with your TV or phone.
Message was edited by: nerowolfe -
WCS is not saving password in SMTP settings
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The reporting was done using email configured in the WCS SMTP settings.
The SMTP settings used did not have a password then and worked properly.
Now as the mail servers have been upgraded and authentication has become compulsory the current login settings include username and password.
When I enter the username and password in the SMTP settings in WCS and click on Test , it sends the mail successfully.
But when I click save and then test, the mail sending fails.
It is noted that the password is not getting saved or is getting saved incorrectly.
Tried this procedure for both primary and secondary mail servers and same result.
This is critical for us as now the reports are not being sent automatically as it should.We were using WCS for managing and reporting for our wifi access-points.
The reporting was done using email configured in the WCS SMTP settings.
The SMTP settings used did not have a password then and worked properly.
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Tried this procedure for both primary and secondary mail servers and same result.
This is critical for us as now the reports are not being sent automatically as it should.
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