SMTP transmission failure. What's that?!

I'm posting this for my mother. She's got an iMac running Leopard & she downloaded latest software updates this morning - so as far as I can tell she'd up-to-date. She's also got a 3G iPhone which syncs to her iMac which again is up-to-date as far as updates go.
Her problem is when sending emails an error message comes up saying it can't send mail and offers an alternative server smtp.me.com:(her apple id) which it's already set to anyway and when she clicks 'try alternative server' it doesn't help. I went into her mobileme account remotely (I'm 20 miles away!) and then got her to send me an email from her iMac & I also sent myself one from her mobileme account.
The error message for both reads as follows:
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;554 5.7.1 You have exceeded your message sending limits. Try again later. [slot 2]
Any one got any helpful tips?

I meant nothing related to space issues, nor attachments. Such limits, if involved, are triggered by the total number of recepients in the period of time, and can result from forwarding, or replying to All on a message with lots of people in the distribution list.
Do I understand correctly that you cannot send using her account either?
If she has triggered this type of limit, then switching the SMTP to one provided by her ISP may allow sending to resume until the time limit expires.
Of course this limit may be some type of mistake for her, but the message would point this way.
Ernie

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I am having a problem printing from my Apple devices (iPhone, iPad (both running iOS 5), Mac Book Pro and iMac (Lion)) from my Mobile me account (Apple's @me.com mail). My printer is a D110a and is up-to-date. The return error message I'm getting is attached. The printer is working fine as a wireless printer but whenever I try to email something to the ePrint printer address (@hpeprint) I get this message. While I wasn't a heavy user of emailing to this printer, I did have it working. I'm very discouraged by all of the postings I've found on very similar if not identical problems that others are having ... Please help! Your message cannot be delivered to the following recipients: Recipient address: [email protected] Reason: SMTP transmission failure has occurred Diagnostic code: smtp;550 5.7.1 Command rejected Remote system: dns;email.hpeprint.com (TCP|17.148.16.96|51538|15.201.224.75|25) (hpeprint.com ESMTP Postfix) Original-envelope-id: [email protected] Reporting-MTA: dns;asmtp021-bge351000.mac.com (tcp-daemon) Arrival-date: Tue, 13 Dec 2011 15:27:06 +0000 (GMT) Original-recipient: rfc822;[email protected] Final-recipient: rfc822;[email protected] Action: failed Status: 5.7.1 (SMTP transmission failure has occurred) Remote-MTA: dns;email.hpeprint.com (TCP|17.148.16.96|51538|15.201.224.75|25) (hpeprint.com ESMTP Postfix) Diagnostic-code: smtp;550 5.7.1 Command rejected initions=main-1112130128

I cannot say if this is a supported path or not, but I have a few thoughts about what you are doing. I have done a few prototypes that would send emails programatically to eprint printers.
1. do you recieve the email if you send it to a different address (your email address) - you said the email is making it out of the server, but does it make it to destinations.
2. can you try this with your own printer that has an hp connected account? this would make it easier to troubleshoot.
3. hpconnected has the idea of open to anyone or allowed senders only. depending on how your customer has their printer setup, you could be blocked by the service because of those settings. with those options, they also have the option to block users or allow users to either of those settings.
3a. login to hpconnected.com, select devices, look at the device being printed to, and there is a column for ePrint Access that will say 'Allowed Senders Only' or 'Open to Anyone'. going to the settings for a printer will give more details about these settings, and allow you to manage blocked / allowed users.
More info under 'Manage ePrint Preferences' on this doc:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550522&cc=us&dlc=en&lc=en
4. I believe that in hpconnected, you can look at collections and it will show all recieved jobs - which would allow them to be printed again. I think this will list received jobs from email.
I work for HP.
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Date: Sun, 30 Jun 2013 14:19:42 +0000 (GMT)
From: Nick Pijl <[email protected]>
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250 OK
RCPT TO:<[email protected]>
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Thanks for your prompt response. I can't receive mail. I can send only. I was receiving OK the previous night, Sunday, April 6th. But yesterday, Monday April 7th messages were kicked back to senders as undeliverable. I sent to several emails from another email address to dnjames and those "test " messages were met with the below info:
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SMTP transmission failure. What's that?!

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