Snagit images distorted in Captivate 4

Until yesterday I was using Captivate 2.0 and successfully pasting snagit screen captures into Captivate slides without any  distortion.  Now that I have upgraded to Captivate 4.0 all Snagit images paste very pixelated or blurry.  At this stage I am very keen to head back to 2.0 as a solution.

Hi Lilybiri,
Please understand I am a self-taught user of Captivate with virtually no technical experience, so I am going to try and answer your questions the best I can but please excuse me if what I state comes across as total nonsense...'cause it most likely is!
1. My Publish Settings in CP4 are: 30 frames/sec to AS2
2. For recording slides to CP, first I have to reset my PC screen resolution down from 1152x864 to 1024x768 and set CP recording area to 1020x620
3. When taking screen grabs ( sections from full Internet screen) my PC resolution is back to default 1152x864 and I use Snagit to capture the image, the quality being exact match as that taken from internet (i.e. excellent). I save the images with Snagit as JPEG onto external hard drive in an image folder, and then import the image to CP4 via Insert/Image.
4. If (and only if) the image being imported to CP is "too large" for the CP slide, any reduction from within CP ends in the image (text in particular) becoming blurry. Because of this I try whenever possible to make sure the Snagit image is the right size to appear on the middle of the CP slide, which in my case means 943 wide x 442 height, or less.
5. Currently most of my projects are being exported as .exe files for running from our Intranet.
6. I dont use FMR.
I have learnt to live with the "blurry" image issue with Captivate by using the above - but there is no doubt in my mind, either I am doing something wrong but have learnt to live with the disadvantage, or Captivate needs to be improved.
Noel
Staffordshire
England

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