Snail, email address or phone number to complain about online chat?

I have now been in online chat for nearly 1 hour regarding a printer issue. So far the person has not suggested one single thing - he just keeps saying "I will solve your problem" and then please wait while I consult with someone else.
I find this to be totally appalling in terms of customer service and probably sets a new low ....
Anyone have any idea how to bring this to the attention of HP -- I assume they actually might care about this altho maybe I am too optimistic?
Thanks
Ellen
edited to add that soon after I wrote this the chat window just quietly disconnected and so I spent well over an hour and got no help at all ...
thanks for the link
Message Edited by rosti on 01-06-2009 01:03 PM

www.hp.com lower right side of the page under customer support-Contact HP / Customer Support. Click the link for which ever option you would like to contact them by, then click the link with your issues. GOOD LUCK

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Does FaceTime audio call use the Apple ID instead of email address or phone number?

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It depends upon the device that they are on - from http://support.apple.com/kb/HT4319
To call someone using FaceTime, you need their phone number or email address. Which one you use is determined by the device you are calling:
When calling someone using an iPhone 4 or later: Try the phone number of the person you are calling first. If the person has registered an email with FaceTime, you can use that as well.
When calling someone using an iPad 2, iPod touch, or FaceTime for Mac: Use the email address designated for FaceTime of the person you are calling.
On iPad 2, iPod touch, and FaceTime for Mac, you need to add a person as a contact using the FaceTime or Contacts app before you can call them.

IChat working through email address, not phone number.

I have an iPad mini and the iChat is being sent through my email, but I want it to be sent using my phone number. I tried to change it under settings, but it only gives me the option to use another email address. Any hints?

Assuming you mean the Messages app, you will need to make sure you have the phone number you wish to you verified on your AppleID.
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This message keeps popping up at the top of the page: "Hey, this is important: We don't have a password recovery email address or phone number for your account. If you lose access, we may not be able to help you. Add info now |Dismiss" How do I stop it?

I have provided the information asked for but the message keeps popping up.

Doesn't sound like that message is coming from Firefox, Mozilla wouldn't need a phone number for anything. Firefox does use an email address for the Firefox Sync feature, but not a phone number - the Sync feature is automated.
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After downloading ios7 when someone texts me it comes up with their email address and no number??

After downloading the new ios7 when someone texts me it comes up with their email address and no number how do i get it just the number and no email address?

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When printing a list in Address Book, how can I select more than the default Attributes and keep them selected when I print again? I want to print ALL information for contacts so I have email address, notes, phone, company, title, etc all on one page.

When printing a list in Address Book, how can I select more than the default Attributes and keep them selected when I print again? I want to print ALL information for contacts so I have email address, notes, phone, company, title, etc all on one page. I don't want to have to check off an additional 5 or 6 attributes each time I print out contact information. Is there a way to change the default setting for printing lists, so it is not just "phone," "photo," and "job title?"

I have a user who wants to do this same thing. I did not find any way either to default the attributes to anything other than what you see the first time. Seems like such a trivial thing, hard to believe they do not allow it. I did find a program for this called iDress but I can't seem to download it from any links on the Internet. Not sure if it is free or not, but it was recommended by a link on the Mac support site.

Sending Email Address else Fax Number

Hi Gurus,
I have one requirement where in the print program the program should fetch the fax number from the partner function TZ and email address from the part function Z1 .
The code i have used:
To EXTRACT ADDRESS
IF sy-uname = 'WF-BATCH'.
    SELECT SINGLE adrnr INTO ls_adrnr FROM vbpa CLIENT SPECIFIED
           WHERE mandt = sy-mandt
           AND    vbeln = nast-objky
           AND    posnr = '000000'
           AND    parvw = 'Z1'.
To Extract email address and fax number:
CALL FUNCTION 'ADDR1_EXTRACT_TABLES'
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        t_adrc         = lt_adrc
        t_adr3         = lt_adr3 " type adr3
        t_adr6         = lt_adr6 "type adr6
      EXCEPTIONS
        empty_table    = 1
        OTHERS         = 2.
where lt_adr6 contains email addr and lt_adr3 faxnumber
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IF nast-nacha = gc_5. " gc_5 = 5
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        INTO lwa_adr6
        INDEX 1.
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        lwa_receivers-com_type   = gc_int.
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        INDEX 1.
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But i om not getting any neither the fax number nor the email address.

CONCATENATE lwa_adr3-fax_number text-002 INTO lwa_receivers-receiver.
lwa_receivers-rec_type = gc_u.
lwa_receivers-com_type = gc_int.
lwa_receivers-notif_del = gc_x.
lwa_receivers-notif_ndel = gc_x.
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in this change
lwa_receivers-rec_type = 'F'.

I would like to send my hp photosmart c5180 for repairs...i need the address and phone number...

To whom it may concern:
I have a HP Photosmart C5180 and is in need of repairs. I need the address or phone number for shipment... or Is there a possibility I can purchased another one..
Thank You,
Nate Rowland
[Personal Information Removed]

Hi ntrowland,
Please give us a call at 800-474-6836 and a HP customer care agent can assist you with a possible upgrade or service for your c5180.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

On my settings menu under messages there is a tab that says receive at and has 2 addresses my phone number and my email. It says i can be reached for messages at and shows both of these. What does that mean?

On the settings menu under messages there is at tab that says receive at. What is this? When you select it it states you can be reached for messages at and has my phone number and email. What messages is it referring to?

iMessages.

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Hello,
I sync contact on my iPhone 5S ios 7.0.4 with four sources :
- icloud
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- Exchage - my work mail
- Facebook
When a conctact in present on Hotmail and on Exchange, the contact appears once on the iPhone and it's correcty linked but when I want to send a SMS or an e-mail, the message is not sent to the correct number.
For example a contact (John Smith) is present on Hotmail and on Exchange with the following information
Exchange :
Name : John Smith
Work phone : 1234
Work mail : [email protected]
Hotmail :
Name : John Smith
Mobile : 7890
Work phone 1234
Private mail : [email protected]
Work mail : [email protected]
The linked contact on the iPhone looks like :
Name : John Smith
Mobile : 7890
Work phone 1234
Private mail : [email protected]
Work mail : [email protected]
If I want to send a SMS to the Mobile of the contact following this procedure, the SMS is sent to the work phone
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3) Click [+] to open contact list
4) Choose "John Smith"
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If I use anothe procedure, the SMS is sent correctly to the mobile :
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2) Click on new message
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Same problem with e-mail address in the mail application.
If a contact is only present in one source (not linked) there is no problem.
I think it' a bug in linking contacts.
Thanks

I don't think so. When i open the Exchange contact on the iPhone (Contact --> Linked --> Exchange) the work number is not tagged as mobile end there is no message icon next to the phone number.

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Hey emdiers,
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Contact your carrier
If you can't send or receive SMS or MMS messages, contact your carrier to check your text messaging plan.
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https://support.apple.com/en-is/HT204065
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Howdy Tylorplas20,
Thanks for using the Apple Support Communities.
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Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Cheers,
Alex H.

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Thanks in advance

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IMessage sending from email and not phone number.

When I send an iMessage it sends from my email address rather than my phone number how can i change this to being sent from just my number as when people reply they are going to my email and not my iPhone??

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You can also go to Settings - Phone and look up if your number is saved under "My Number".
I hope this will help you.

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If this is a continuing conversation, I don't believe the device looks at it as a new conversation, which is what that setting is for, from what I understand. If there is a checkmark by the phone number on all devices, then it should start there, but if the conversation was originally started from the email, I believe it will continue until you start a new conversation.

Snail, email address or phone number to complain about online chat?

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