Snap to not working in Illustrator CC

Although it had been working fine for months my copy of Illustrator CC no longer snaps to points or edges when hovering over objects, guides, or grids. Is there a way to make these features work again? I've tried everything I can think of in the preferences panel to make the feature work again but I've had no luck.
thanks!

the option for snaps is under Menu/View
you might also want to turn on Smart Guides located in the same location.

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