SNC Logon Issue - Old Username being sent from PC

We have a user who was logging onto our SAP systems fine for a year, then she changed her surname and got her laptop upgraded from XP to Vista at the same time.
Now when she logs onto the SAP systems, she can log onto 2 of them okay using SNC but when she logs onto the 3rd SAP system it displays her old username.
The SNC parameter for her user account in all 3 SAP systems is identical, as is the SNC configuration in her SAP GUI.
Any ideas what could be causing this?

On the 3rd SAP system that displays her old username check table USRACL(SE16) and see if it contains both her old and new username. If so remove the old.
Other than that XP and Vista also use different default encryption types but I don't think that this would be an issue.
Nelis

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