Snmp traps with Call Manager 4.13

Anyone being able to get snmp traps from Call Manager 4.13 to work. I can walk the MIB and get snmp cold start traps but no Call Manager specific traps

There is a possibility that the CCM service controls this trap and thus cannot send a trap until it is up. This is an issue seen in many devices not just CCM. CCM supports only certain traps.Refer the following URL for more information
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f52e1.html#wp1041935

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MAC softphone compatible with Call Manager 4.1.3

I am looking for a Softphone for a MAC that is compatible with Call Manager 4.1.3.

SJ Labs makes a Mac compatible softphone that will work with CCM 4.1.3.
http://www.sjlabs.com/
Hope this helps. If so, please rate the post.
Brandon

GSM/GPRS gateway with Call Manager ?

Do CISCO make a GSM/GPRS gateway / interface card ?
To make sure I am using the correct terminology, I'll explain what I want to do.
I want a gateway registered with Call Manager (in the same way my e1 equipped 2821's are) but instead of using an e1, use up to 30 mobile SIMS so I can forcecalls to mobiles through this gateway and get "mobile-to-mobile" rates rather than "land-to-mobile" rates.
In order to achieve this, do I get a 3rd party box and connect this to the e1 interface of CISCO router - and this 3rd party box emulates an e1 ? meaning the use of mobile SIMs is transparent to the CISCO router (it just sees an e1). Do CISCO make/rebrand this type of device ? Is there a WIC/interface card that achieves this with a CISCO router ? Or a specific piece of CISCO equipment for this purpose ? Does anyone have any experience/recommendations ?
Just to clarrify, this is literally for voice calls only and cost savings based on "mobile-to-mobile" rates/call allowances in an active Call Manager 4 deployment, there is no data requirement. UK based.
Any help would be greatly appreciated.
Thanks.

The Cisco GPRS Gateway Support Node Service Manager (GGSN-SM) is a set of tools that interface with the CiscoWorks desktop navigation user interface to perform provisioning and troubleshooting of access point names (APNs) and Cisco GGSN charging profiles. The Cisco GGSN-SM interfaces with the CiscoWorks LAN Management Solution (LMS) to provide an end-to-end management solution for Cisco Mobile Exchange networks.
http://cisco.com/en/US/products/ps6454/index.html

EX60 configuration with Call Manager 9.1

Dear All,
I am running CUCM 9.1
I have an EX60 Device which i need to register with call manager 9.1
Please provide the steps to perform this task and bring it into a working condition
Will be thankful for your response.
Regards,
Malik.

Hi Malik,
Here we go
http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc6/administration_guide/administering_endpoints_running_tc6_on_ucm90.pdf
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash

Integrating the IPVC-3515-MCU with Call Manager

I am looking for some help on how to integrate the IPVC-3515-MCU with Call Manager.
Thanks

Hi,
What is your CUCM ver? CUCM 7.x has a new feature where even if VCB is the first bridge in MRGL, if all parties are audio it will select an audio CFB instead of the VCB.
Now, if you don't have CUCM 7.x than please confirm that the VCB has the higher priority in the MRGL. The MRG with the VBC should be at the top of all other MRG (which have CFB in it) in the MRGL. If you have audio CFB and VCB in the same MRG than CUCM will select the least used conf bridge and this could be the audio CFB.
Try and keep the audio CFB and the VCB in different MRG so this way you can influence the priority of conf bridge in the MRGL. Also, make sure that the user who is initiating the conf has this MRGL.

Call Manager Express B-ACD with Call Manager 5 or 6

Can I use the Call Manager Express B-ACD with Call Manager 5 or 6, because there is no autoattendant in CCM 5 or CCM 6

Hi Zohaib,
With CCM (all versions), they do ship with a "stripped down" version of IPCC/CRA which is where the actual AA is built. But this is not really an "on box" solution :( You will need a seperate MCS box to install IPCC on and then integrate with CCM via jtapi. Here is a clip and link for CCM 5.x and a link for 6.x which is a rather large PDF which I am having trouble downloading today;
Cisco CallManager AutoAttendant
Cisco CallManager AutoAttendant, a simple automated attendant, allows callers to locate people in your organization without talking to a receptionist. You can customize the prompts that are played for the caller, but you cannot customize how the software interacts with the customer.
Cisco CallManager AutoAttendant comes bundled with Cisco CallManager on the Cisco CallManager 5 agent IPCC Express bundle.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080531888.html#wp1026233
Check out the 6.1 Features and Services Guide here;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
Hope this helps!
Rob

SPA112 use with Call Manager

We have used ATA 186 devices with our Call Manager system for use with fax machines and analog phones in a manufacturing environment. I am hopeful that the SPA112 can be used as a lower cost alternative to the older ATAs.
I have searched for basic configuration information for use with Call Manager but haven't come across anything.
Can these devices be used with Call Manager and is there basic information available on how to configure them?
Thanks.

The SPA112 is essentially the same as the Linksys PAP2t adapter.
They both use SIP protocol, and can be added to Callmanager, but I don't think the SPA112 is supported in this configuration.
I was able to get the SPA112 to work with CallManager by adding it as an Advanced SIP device. That uses more licenses (6 I think).
https://supportforums.cisco.com/thread/2082101
That details getting a Linksys PAP2 device working with CallManager 7.1
I got SPA112's working by using the info in that link. You have to set it all up manually, but it does work.

Questions about TANDBERG MXP 550 with Call manager 4.2

Hello,
I have an TANDBERG MXP550 configured as an H.323 client in call manager 4.2 without a gatekeeper.
1. When I make a call between the TANDBERG and another phone registered. I have the ip address of the call manager displayed on the screen instead of the extension number. Is it possible to display the extension number without a gatekeeper ?
2. The other question is about the streaming. Can I get and read the multicast stream on a PC with a software client ? I tried with VLC (VideoLan Client), with the multicast address I don't get the stream. When I activate the Session Announcement Protocol (SAP) I can receive the stream, but the video is bad (probably a codec problem). Did somebody find a software client which reads the multicast stream?
Thanks,

Call manager provides the called party with the extension or directory number of the calling party on a display. You can use the Calling Line ID Presentation field in the Gateway Configuration window to control whether the CLID displays for all outgoing calls on the gateway.Refer URL
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008070e48b.html#wp1051056

Problem with Call Manager in VM ware

Hi All ,
Please help
I installed VM worksation in my laptop , and trying to install Call Manager inside it , My laptop connected to LAN with 10.26.152.27 with mask 224 , and gateway 10.26.152.1 . i am confuse what Network adapter i will use for VM ,and what TCP/IP range i configured to CUCM while installing to have it access from Web Browser

Arawat,
If in understand your question correclty, all you have to do is put them all on the same IP subnet, including the virtual network adapters that VMware will build on your laptop. Based on your Laptop IP 10.26.152.27, and your /27 mask you will probably want to give it an IP address between the range 10.26.152.2 to 10.26.152.30. Your gateway for all the virtual devices will be the same as the laptop, 10.26.152.1.

SNMP Trap with Solaris 9

Hello,
I am looking for information on SNMP traps that can be generated by the SNMP installed with the OS.
How can I configure them and what is available?
I read the doc Solstice Enterprise Agents 1.0 User Guide but did not find anything to configure SNMP Traps.
Or which MIB should I use to get an event log that will report problem?
Any help would be great!
Thanks

Hi,
Even im facing this issue, for latest solaris 10 patches also.
Thanks,
Srikanth.

Active Directory integration with call manager

Hi,
I am facing issues while Integrating the CCM to my Active Directory using AD Plug-in.
SITE SETUP:
1. Windows 2003 Parent Domain Controller located remotely with GC.
2. Windows 2003 Child Domain for the Parent DC located Locally with GC.
3. Cisco CallManager 4.1.3 sr3b
My Requirement is to integrate CCM with my Windows 2003 AD.
My Questions are:
1. Do I need to Provide the Parent Domain name or the Child Domain name while performing the AD Plug-in Setup?
2. Does my Call Manager need to have the Forest access of the Active Directory (i.e., Does it perform some modifications in the Parent Domain)?
3. Does the user account (which is used for Directory Integration) need to have direct members of Schema Admins or thru some other domain admin groups (i.e., Admin user -> Child Domain Admins Groups -> Parent Domain and Schema Admin Groups)?
Can anyone can help me on this?
Thanks,
V.Kumar

1. Do I need to Provide the Parent Domain name or the Child Domain name while performing the AD Plug-in Setup?
Use the root domain, in this case the Parent domain.
Cisco does not recommend having a Cisco Unified CallManager cluster service users in different domains because response times while user data is being retrieved might be less than optimal if domain controllers for all included domains are not local.
2. Does my Call Manager need to have the Forest access of the Active Directory (i.e., Does it perform some modifications in the Parent Domain)?
Yes, actually all domains in the forest share the same Schema, which will be modified after running the AD plugin.
3. Does the user account (which is used for Directory Integration) need to have direct members of Schema Admins or thru some other domain admin groups (i.e., Admin user -> Child Domain Admins Groups -> Parent Domain and Schema Admin Groups)?
Account should be a member of the Schema Admins group in Active Directory, try the one in parent domain.
Correct permissions for CCMAdministration and similar example for your setup:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1043057
HTH

SNMP traps with WLC 4402

Currently using WLC 4402 with about a dozen WAPs. I would like to start logging some messages to troubleshoot some association issues. The syslog does not seem adequate for this the issues I am having. I noticed the default SNMP traps but is only holds 255 traps. I have tried to setup an SNMP server to get the traps but I get no data, only OID values. I was successful in getting the MIBs for the OIDs but still not all the data that I see on the brief traps screen.

Hi,
I have tried it with solarwinds and works fine for me. Talking about the traps. But they are too many.
The OID is : 1.3.6.1.4.1.14179.1.1.2.4.1.22
snmp info for polling:
MIB Value Type: Raw Value
Format: None
SNMP Get Type: Get Table
Polling Type: node
On WLC go to Managemnet (top TAB)
Right hand select > SNMP > Traps Control.
In this menu select what traps to need to be logged.
These traps will be shows on the oid polled.

Service application development with Call manager express

Hi everybody,
I just wanted to know is there anyway to push a message to ip phone when using Cisco call Manager express?
Thanks,
Parisa

Hi,
thanks for your reply. I have not worked with CME but we have an application for CM and want to be abale to use it for CME customers as well. and therefore I need to ask some more questions:
-Can we edit authentication URL on phone? As i knew, Authentication url on CM is not editable from phone. It is set on enterprise parameters on Call manager administration. Is it possible to edit this value directly on phone in CME?
-If I redirect authentication url to my application, what should it return back?
Thanks,
Parisa

Licensing with Call Manager 5.0

Hi,
can you help me with licensing IP phones on Call Manager 5.0?
I can take server with CallManager sofware and I don't need any license.
Otherwise, I can take this product:
LIC-CM-DL-10= CallManager Device License - 10 units
I 5.0 version every phone have number of units. So, does it mean, that I can take one 7940G (which have 4 units) and after that I still have 6 units. Next time, if I take one more 7940G, I don't need to take any more licenses. Am I right?
Thanks a lot,
Vlaho

Hi Vlaho,
This shouldn't be too bad. Once you have recieved the License file, here is the method to Upload it to CCM 5.0;
Uploading a License file
Use the following procedure to upload a license file to the Cisco Unified CallManager server with the matching MAC address that is provided when requesting for a license file.The Cisco Unified CallManager server where the license file is loaded takes on the functionality of the license manager.
Note Upload the license file only on the first node of Cisco Unified CallManager cluster.
Procedure
Step 1 Choose System > License > Upload License File.
The License File Upload window displays.
Step 2 The Existing License Files drop-down list box displays the license files that are already uploaded to the server.
Note Click View File to view the file content of any existing files.
Step 3 To choose a new license file to upload, click Upload License File.
The Upload File pop-up window displays.
Step 4 Browse and choose a license file to upload to the server.
Step 5 Click Upload License File.
After the upload process is complete, the Upload Result file displays.
Step 6 Click Close.
Step 7 In the License File Upload window, the status of the uploaded file displays.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080633230.html#wp1049590
Hope this helps! And best of luck with your install!
Rob

Paging with Call Manager

Does Call Manager v8.5 support paging on mulitple phones (groups of phones) simultaneously or does it require another product? We purchased IPSESSIONs a while back to use for paging but I was told that the function was in Call Manager. We have had CM for a few years and we are just now getting ready for paging and some other UC functions.
Next question. With IP sesssions I have to configure on IP multicasting throughout our network to support paging. Can I assume that even if Call Manager supported it internally without the necessity of IPSESSIONs that I would still need the IP Multicasting protocol support on our entire network for paging?

Hello,
Chris is right that 3rd party app is needed. But I don't agree that Informacast is the best one.
What about an alternative in 2Ring PHONE SERVICES which can deliver much more than just paging?
If you are interested in getting more info, follow this link: http://www.2ring.com/NewJuice
FREE and TRIAL licenses are obviously available.
As for your 2nd question, yes, multicast should be enabled in entire network.
Regards,
Martin

Snmp traps with Call Manager 4.13

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